Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the parasol. It looks to be of good quality and robust. I would definitely recommend it.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving the Parasol. I am pleased to see you have found it to be of good quality and robust. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Chairs arrived on time and look great so far. Really pleased”

Helpful Report

Posted 6 years ago

Good Morning Kevin, I am pleased to see you are happy with your new chairs and so far look great. Thank you for the feedback you have given and 5*Rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service all round! Very helpful in answering questions by phone on things like returns policy/product information etc. Very pleased with quality of the chairs we purchased and also impressed with speed of delivery and quality of packaging. All in all a very good experience with this company which proves that you really do not need a High Street presence to sell furniture”

Helpful Report

Posted 6 years ago

Good Morning to you David, Thank you for the wonderful feedback you have given and 5*rating too after receiving your new chairs. I am pleased to see that our Customer Service were helpful in answering any questions you had and all in all you found it to be a good experience in ordering with us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I needed a replacement parasol for my garden and ordered it from Lakeland. It was exactly what I wanted and was delivered earlier than expected. Will use them again.”

Helpful Report

Posted 6 years ago

Good Morning David, I am pleased to see you are happy with your new garden parasol and you found it to be exactly what you wanted. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Love my new furniture! Arrived a lot quicker than I expected and was easily assembled. Great value for money”

Lakeland Furniture 5 star review on 28th May 2019

Helpful Report

Posted 6 years ago

Good Morning Penny, wow your new Garden Furniture looks amazing in your garden and hopefully with the so called lovely weather approaching this weekend you will get to use it as much as possible. Thank you so much for sharing the lovely pictures with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Parasol is perfect”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new Parasol and you have found it to be perfect. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent product. Good all round service.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and the service you have received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“VERY GOOD PRODUCT SHALL BUY MORE IN THE FUTURE”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product and I am pleased to read you will buy more in the future. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will forward you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I ordered fabric bar stools. Everything from ordering to delivery was faultless. The stools themselves are perfect and good quality at a great price.”

Lakeland Furniture 5 star review on 25th May 2019

Helpful Report

Posted 6 years ago

Good Morning Vicky, I am pleased to see you are very happy with your new Washington Bar Stools and you have found them to be perfect and good quality at a great price. Thank you for sharing the wonderful picture here with us, they do look great in your kitchen. For posting the picture I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very good service. Parasol excellent value for money; easy to put up and just the right size for a small corner in my garden.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new garden Parasol and you have found it easy to put up and just the right size for a small corner in your garden. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“The chair that I ordered was delivered promptly and undamaged. The assembly was very straightforward and I think that it was very good value.”

Helpful Report

Posted 6 years ago

Good Morning Graham, Thank you for the wonderful feedback and 5* rating you have given after receiving your new chair. I am pleased to see you have found it to be very good value. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Ordered 3 kitchen bar stools and they look lovely... one arrived damaged and as they were the last 3 in stock I was promptly offered a refund or I was asked if I wanted a different style. But the customer service team still tried to help and managed to double check and found another one in the warehouse. So quick to reply and kept me informed all the time.”

Lakeland Furniture 5 star review on 23rd May 2019

Helpful Report

Posted 6 years ago

Good Morning Helen, I am pleased that someone from our Customer Service Team were able to resolve the issue and find a replacement for you and you are fully satisfied with the stools. They do look amazing in your kitchen and I would like to Thank you for sharing the picture here with us. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service from Lakeland furniture and the product we ordered, the perona bar stool was excellent quality at a very competitive price compared to other sites”

Helpful Report

Posted 6 years ago

Good Morning Keith, Thank you for the amazing feedback and 5*rating you have given after receiving the Perona Bar Stool. I am pleased you found it to be excellent quality at a competitive price. Please feel free to recommend us to friends and family in the future and if you would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Just great service, well priced and great chair for our guests bedroom.”

Helpful Report

Posted 6 years ago

Good Morning Keith, I am pleased to see you are happy with your new guest bedroom chair and I would like to Thank you for the wonderful feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Hi, My only complaint so far is that I would have expected some maintenance information and details of guarantee. Regards, Neil Youlden”

Helpful Report

Posted 6 years ago

Good Morning Neil, Thank you for the feedback you have given after receiving the Rattan Garden Set. I will inform the manager of the things you have mentioned and maybe in the future this is something we can send out with the sets. You can find details of warranty under terms and conditions on the website. I do hope this information helps you but if you require anything further then please do let us know. Alternatively you can email our support team at support@lakeland-furniture.co.uk where someone will be happy to help also. Kind regards Sam

Posted 6 years ago

“A good transaction in every way. The ordering process was simple, the product was delivered on time and is just what I wanted.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and you found it to be just what you wanted. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Was very pleased with the whole service”

Helpful Report

Posted 6 years ago

Good Morning Keith, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased to read you are very happy with the whole service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very pleased with item I bought and srvice but disappointed with delivery company who left it at the door with no notification even though we where at home. luckily it wasn't raining.”

Helpful Report

Posted 6 years ago

Good Afternoon, I sincerely apologise for the disappointment you had with the delivery company and their actions leaving the product at the door without any notification. Thank you for the feedback you have given regarding this. However I am pleased to see you are happy with the product you ordered and I would like to Thank you for the rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Good product and delivery 🚚👍”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and the delivery also. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Quick delivery, easy to assemble, look stunning in my new kitchen.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new product and I am sure it does look stunning in your kitchen. Thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews