Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straight forward to place order, great price, delivered very promptly, chair looks great - only tiny issue was no instructions but it was pretty straight forward to work out so not too much of a problem. Highly recommended”

Helpful Report

Posted 6 years ago

Good Morning Claire, I am sorry to read that on delivery of your new product you found no assembly instructions but I am pleased to see you have now assembled the item and you are happy with the it. Thank you for the feedback you have given regarding you order. Please do feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I haven’t used the parasol yet as the weather broke just after delivery! I was very pleased with the price and fast delivery”

Helpful Report

Posted 6 years ago

Good Morning Anne, I am pleased to read you are happy with the parasol and hopefully you will get to use this soon when the sun decides to pop through again. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Umbrella was dispatched and arrived by courier promptly and was well packed as expected. The item seems to be of reasonable quality for the price. I am happy with my purchase.”

Lakeland Furniture 5 star review on 11th July 2019

Helpful Report

Posted 6 years ago

Good Morning Mike, I am pleased to read you are happy with your new parasol and I would like to Thank you for the great feedback and rating you have given. I would also like to Thank you for sharing the picture here with us and for doing so I shall be forwarding you a £10 gift voucher for use to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Well made good finish”

Helpful Report

Posted 6 years ago

Good Morning Steve, I am pleased you have found the product to be well made and a good finish and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“This was my first order with the company and i am very impressed. The table is exactly what i wanted, delivery of the item was prompt. When i needed to clarify a couple of things with the customer service team they really couldn't be more helpful! Thank you”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased you are happy with the table and the overall service you have received from us here at Lakeland Furniture. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new table onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent garden parasol appears well made. Good size.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the great feedback and 5* rating you have given after receiving your new parasol. I am pleased you have found it to be excellent and appears to be well made. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent service,quality and value 5star”

Helpful Report

Posted 6 years ago

Good Morning Ken, Thank you for the great feedback and 5*rating you have given after receiving the product. I am pleased you found it to be quality and value. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“My item was delivered promptly and it is a sturdy and well made item which I am very happy with.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read you are happy with your new product and you have found it to be sturdy and well made. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Excellent chair and fast delivery.”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback and 5*rating you have given after receiving your new chair. I am pleased you have found the product to be excellent with a fast delivery also. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Purchased a parasol, very good price and speedy free delivery.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read you are happy with your new parasol and you found it a very good price and speedy free delivery. Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new parasol onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“the stools are very comfortable and value for money”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read you are happy with your new Bar Stools and you have found them to be comfortable and value for money. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able to post an image of your new Bar Stools to our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher to use on your next order with us. Kind regards Sam

Posted 6 years ago

“We just purchase three fantastic Apollo cream bar stools and we are delighted with them. They look great and they take 10 minutes each to put together and that is dead straightforward too. They were also 'Best Value' for this type of Stool from Lakeland Furniture and we would highly recommend them”

Helpful Report

Posted 6 years ago

Good Morning Graham, Thank you for the wonderful feedback and 5*rating you have given after receiving the three Apollo Bar Stools. I am pleased to read you are delighted with them and the easy assembly too. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“VERY PLEASED AND A GREAT PRICE”

Helpful Report

Posted 6 years ago

Good Morning Michael, I am very pleased to read you are happy with your purchase and I would like to Thank you for the feedback and 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Love the chairs. Lucky to have help assembling as it needs a bit of strength to tighten the bolts. The only down was the delivery firm as one of the boxes was damaged on arrival which I pointed out to the driver who told me to contact you. It left a blemish on one of the chairs. Not a problem but a word with the delivery firm might be in order!”

Helpful Report

Posted 6 years ago

Good Morning, Thank you for the feedback you have given regarding your new chairs. I am sorry that on the delivery of your new chairs you found one of the boxes to be damaged which left a blemish on one chair. Please do not hesitate to contact us at support@lakeland-furniture.co.uk with a picture of this and someone will be happy to help you further. If you are then fully satisfied and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Very efficient service”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with service you have received and I would like to thank you for the feedback and 5*Rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Goods received were as ordered and delivery was super quick”

Helpful Report

Posted 6 years ago

Good Afternoon, I am pleased to read you are happy with the product you have ordered and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Gave 5 stars because I got exactly what I had expected. People have commented upon how nice the chair looks. Only wished that I’d ordered 5 days later as the price was reduced by £10 and would have been an even better buy. Delivery was good too and my husband took minutes to assemble the legs to the chair.”

Helpful Report

Posted 6 years ago

Good Morning Sophia, Thank you for the wonderful feedback and 5*rating you have given after receiving your new chairs. I am pleased you found the delivery good and the chairs easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Set of 6 dining room chairs bought - good value for the money. Was a bit concerned that they used Yodel as their courier, but even that worked out well.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to read you are happy with your new dining chairs and you found the delivery went well and the chairs good value for money. Thank you for the wonderful feedback and 5*rating too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new dining chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“I am very pleased with the service and products. I would definitely recommend to all.”

Helpful Report

Posted 6 years ago

Good Morning, I am pleased to see you are happy with your new products and the service you have received and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

“Perfect for our study, darker grey than we expected but that’s what we wanted. Easily assembled.”

Helpful Report

Posted 6 years ago

Good Morning Julie, Thank you for the feedback and rating you have given after receiving the new product. I am pleased that you have found it to be perfect for your study. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 6 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews