Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“perfect.timely delivery and quality product”

Helpful Report

Posted 5 years ago

Good Morning Sana, Thank you for the great feedback and 5*rating you have given after receiving your product. I am pleased you found the item to be a quality product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very quick delivery and the chairs were excellent value for money”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to be excellent value for money. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very good furniture and the customer service excellent, especially as I made mistakes in a complaint they were very understanding. Would definitely use them again and would recommend them.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback and 5* rating you have given after receiving your new product. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new furniture onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“furniture easy to assemble although no instructions provided”

Helpful Report

Posted 5 years ago

Good Morning Janet, I am sorry you found no assembly instructions in with the product. Hopefully this has now been resolved via email and your fully satisfied with the item. Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely beautiful dining chairs!! Im in love with them cannot fault the service i received with this company either. Hands down the best service ever and stunning chairs!! Looks much more expensive than they are!!”

Helpful Report

Posted 5 years ago

Good Morning Seda, I am pleased you are happy with your new Dining Chairs and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new dining chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really pleased with my chairs they are great value”

Helpful Report

Posted 5 years ago

Good Afternoon Tracey, I am pleased you are happy with your new chairs and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Service fab. Delivery fab. Chair even fabber. It's exactly as advertised. If I was buying a new dining table I would buy 6 all in different colours because the colours r fab. Thanks”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the amazing feedback and rating you have given after receiving your new chair. I am pleased you found the service fab, delivery fab and the chair even more so. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really Love this new addition Beautiful & Comfortable riled into one, Assembled in 5 mins. Fantastic price fast delivery great company thank you!!”

Lakeland Furniture 5 star review on 2nd November 2019

Helpful Report

Posted 5 years ago

Good Afternoon to you Emma, Thank you for the wonderful feedback and rating you have given after receiving your new Cuban grey Bar Stools. I am pleased you found them to be beautiful and comfortable! I would also like to Thank you for sharing the great picture here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Chair arrived quickly and was just what I wanted. It looks expensive even though it was reasonably priced. Pleased.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the feedback and rating you have given after receiving your chair. I am pleased it arrived quickly and it is just what you had wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very happy , chairs are really nice and were easy to put together x if I had one complaint it would be that the screws when attaching seat to the back are just 2 mm too close and it is hard to turn the allan key x it would make a real difference if they were moved this tiny bit x”

Helpful Report

Posted 5 years ago

Good Morning to you Lemeze, Thank you for the feedback you have given regarding the alignment and using the allen key. I shall forward this information on to the support team so they are made aware of this problem. If you would like and able to post an image of your new chairs onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bar stools were good value, of decent quality and delivered promptly. Could'nt ask for more.”

Helpful Report

Posted 5 years ago

Good Morning Donald, I am pleased to read you are happy with your new Bar Stools and you have found them to be good value, decent quality and delivered promptly. Thank you for the wonderful feedback and 5* rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent prompt service”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to see you are happy with your new product and the service you received. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered the Ava chairs in all 8 colours they look fantastic, solid and durable. Easy to put together .”

Helpful Report

Posted 5 years ago

Good Morning Deborah, I am pleased to see how happy you are with your new Ava Dining Chairs. They look amazing in different colours at the dining table. Thank you for the wonderful feedback and rating you have given but also for the fantastic picture you have shared here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really pleased with the stools for our new breakfast bar. They came super quick, and were easy to put together (would have been even easier if they had the right instructions included) we’ve actually ordered one more cos we like them so much”

Lakeland Furniture 5 star review on 30th October 2019

Helpful Report

Posted 5 years ago

Good Morning to you Tricia, I am pleased you are very happy with your new Bar Stools, they look perfect at the breakfast bar. Thank you for the wonderful feedback you have given and also for the picture you have shared here they really do look amazing! For sharing the image with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“So happy with new kitchen bar stools. Easy to assemble & comfortable to use.”

Helpful Report

Posted 5 years ago

Good Morning Mhairi, I am pleased you are happy with your new Bar Stools and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to order and delivered in super quick time.”

Helpful Report

Posted 5 years ago

Good Morning Philip, I am pleased you are happy with your order and it was delivered in super quick time. Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very happy with my purchase, although one item was damaged on delivery, Lakeland replied promptly and dispatched a replacement. Well done and i would not hesitate in recommending your company for both products at a very good price and customer service.”

Helpful Report

Posted 5 years ago

Good Morning Jacqueline, I am sorry to read that on delivery of your products you found one to be damaged but I am pleased that someone from our damages team rectified this swiftly for you. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great item, and at a fantastic price. Parcel arrived on time, and was easy to track. Thanks for such a pleasant and problem-free transaction. Based on this, I would be happy to buy from Lakeland Furniture again, and would thoroughly recommend this retailer to all. Buy with confidence.”

Helpful Report

Posted 5 years ago

Good Morning Chris, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the item to be great, a fantastic price and you will thoroughly recommend us to all. If you are able and would like to post an image of your new Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Arrived super quick and love the products. The yellow colour is so vibrant, I love it!”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased you are happy with your new product and I want to Thank you for the feedback you have given and the rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Overall very pleased very quick delivery many thanks”

Helpful Report

Posted 5 years ago

Good Morning Virginia, I am pleased you are happy with your new product and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews