Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bar stools are perfect, good quality and delivery was within 24 hours. thank you”

Helpful Report

Posted 4 years ago

Good Morning, I am pleased to see how happy you are after receiving your new Bar Stools. I am pleased they were delivered swiftly and they are perfect for you. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Absolutely brilliant speedy service! Website so easy to use, clear pictures. Free delivery. I ordered dining chairs which came in perfect condition. Nicely wrapped to prevent damage.”

Helpful Report

Posted 4 years ago

Good Morning Josephine, I am pleased to read how happy you are with your new dining chairs. I am pleased they were delivered swiftly and in perfect condition Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Purchased some really comfortable and modern bar stools. Stools were reasonably priced and delivery was swift.”

Helpful Report

Posted 4 years ago

Good morning Nuala, thank you for spending the time leaving a wonderful review. We are pleased to read how happy you are with your new Bar Stools and you have found them to be comfortable for you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“So comfortable and stylish Quality chairs Luxury look and really reasonable price”

Helpful Report

Posted 4 years ago

“Fantastic. Absolutely love these stools! Look good in our new modern kitchen. Needed a stool with lower support easy for my children to get on and off aged 6 and 10. Well worth the money. I didn’t want to spend too much money (stools can range from anything between £220-40) these look expensive and they also have good foam to sit on making them comfortable.”

Helpful Report

Posted 4 years ago

Good Morning Neelam, Thank you again for the wonderful feedback and rating you have given after receiving your new Bar Stools. I am pleased you are very happy with them and you have found them to be fantastic and comfortable also for you and your family. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I’m really impressed with Lakeland Furniture, I found their website easy to navigate, the prices were reasonable and next working day delivery was free. I ordered two Cuban bar stools in Dark Grey and the quality is excellent, I was kept informed re delivery and it was made on time by a friendly driver. I’m really pleased and I have no hesitation in recommending Lakeland Furniture whatsoever. Order 000011233.”

Helpful Report

Posted 4 years ago

Good morning Keith, I am pleased to read you are very happy with your new Cuban Bar Stools and you have found them to be a reasonable price and excellent quality too. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“I recently ordered 2 Cisco bar stools from Lakeland Furniture and they arrived within the time stated. One was faulty on delivery but following emails and speaking to their customer care team, replacement parts were sent without delay and the problem has been solved. The chairs look fabulous in my new kitchen and I am one very happy customer. Their customer care team were excellent and very supportive. Thank you Natalie for all your help.”

Helpful Report

Posted 4 years ago

Good Morning Lesley, Thank you for the wonderful feedback you have given after receiving your new chairs. I am pleased that once you had spoken with Natalie regarding a fault she responded swiftly and organised a replacement for you and you are now fully satisfied with your new chairs and the service you have received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind Regards Sam

Posted 4 years ago

“Ordered my 'halo' vintage look office chair from Lakeland Furniture - it arrived the very next day and well packaged. Everything was as I expected, chair was in top condition, no marks or blemishes, easy to put together (took 20 mins and was essentially just a series of allen key screws). So far, the chair has been superb, very comfortable and looks exactly how I'd hoped. Gives me good support for back and can get close enough to desk without the arms stopping me. *very early days mind, only had the chair one week, but so far so good, I love it and price was very reasonable too.”

Helpful Report

Posted 5 years ago

Good Afternoon Lee, I am delighted you are very happy with your new Halo office chair and you have found it to be in top condition with no marks or blemishes on it. I am also pleased you have found it to have good back support and is very comfortable for you. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Looked every where for 2 stools for the kitchen. Could not believe the selection these people had. Ordered 2 and they were here the next day. Superb value for money and superb build quality. Very please with my purchase.”

Lakeland Furniture 5 star review on 29th June 2020

Helpful Report

Posted 5 years ago

Good Afternoon Anthony, Thank you for the wonderful feedback you have given and 5*rating also after receiving your new bar stools. I am pleased you found them to be superb value for money and superb build quality too. Thank you also for sharing the image here with us. They look perfect in your home. For sharing the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really good quality chairs and very reasonably priced. Delivery service was also excellent.”

Lakeland Furniture 5 star review on 28th June 2020

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you found them to be really good quality and very reasonably priced too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered a chair on the Monday & it was delivered within a couple of day’s! Fab delivery”

Helpful Report

Posted 5 years ago

Good Morning Danielle, I am pleased to read you are happy with your order and it was delivered to you within a couple of days. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“So much choice and the item arrived speedily”

Helpful Report

Posted 5 years ago

Good Morning Kerry, Thank you for the positive feedback and the 5*rating you have given after receiving your order. I am pleased you are happy with the product you have chosen and that it was delivered speedily. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality products, quick delivery .”

Helpful Report

Posted 5 years ago

Good Morning Michael, Thank you for the feedback and rating you have given after receiving your order. I am pleased the products arrived quickly and you found them to be great quality products. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I am so impressed with my first purchase from Lakeland. I needed an office chair now I'm working from home. From the point of ordering to delivery the process was amazingly and quick! Delivery well within the estimated window and I got a one hour slot which was amazing. The chair is lovely, great quality and value, it looks way more expensive that it was. Thanks Lakeland I'll be recommending you to friends and family and wouldn't hesitate to shop with you again.”

Helpful Report

Posted 5 years ago

Good Afternoon Tracy, Thank you for the amazing feedback and 5*rating you have given after receiving your new office chair. I am pleased it arived swiftly and you have found it to be a lovely chair, great quality and value and also looks more expensive than it was. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service and my new office chair is exactly as the picture shown and is excellent quality. Already recommended them to a friend”

Helpful Report

Posted 5 years ago

Good Morning Janette, I am pleased you are happy with your new office chair and I would like to Thank you for the positive feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Lovely chair, easy and quick to put together. Lightweight yet sturdy and very comfy.”

Helpful Report

Posted 5 years ago

Good Morning Kate, Thank you for the feedback and rating you have given after receiving your new Chair. I am pleased you found it to be lightweight yet sturdy and very comfortable. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“It is very good quality , received it in an immaculate condition packed well ; delivery was quick ; it looks very aesthetic just as displayed in pictures on website”

Helpful Report

Posted 5 years ago

Good Morning Hamzah, Thank you for the amazing feedback and 5*rating you have given after receiving your new product. I am pleased it arrived swiftly, received in immaculate condition and look very aesthetic just as the images on the website. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good website, swift ordering and delivery. Good quality furniture. 😀”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback and 5*rating you have given after receiving your new furniture. I am pleased your order arrived swiftly and you have found the product to be good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Love the chair, easy to assemble and speedy delivery. Great desk chair for more petite people which can be difficult to find.”

Helpful Report

Posted 5 years ago

Good Morning, I am pleased to read you love your new chair and you have found it to be a great desk chair. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good communication and great service. Working from home due to COVID-19 and this compact chair is perfect! It was easy to assemble and is comfortable.”

Helpful Report

Posted 5 years ago

Good Morning Lucy, I am pleased you are happy with your new chair and you have found it comfortable for you whilst you work from home. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews