Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,887 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,887 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and speedy delivery times. Great product and service”

Helpful Report

Posted 3 years ago

Good Morning Catrina, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found the item to be excellent quality a great product and service. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Brilliant, good communication, quick delivery. I love my chairs, they are great quality.”

Helpful Report

Posted 3 years ago

Good Morning Julie, Thank you for the feedback and 5* rating you have given ourselves. I'm glad to see you are happy with your order. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“Lovely velvet dining chairs, soft fabric, on trend black and gold legs, very comfortable. Pleased with them. This photo is just testing out how my new chairs will go with my new worktops and kitchen colour scheme”

Lakeland Furniture 5 star review on 1st June 2021

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5* rating you have given ourselves. I'm glad to see you are happy with your new dining chairs. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“I got the vintage effect leather office chair and it is so beautiful, so comfy and was way to assemble. I was hesitant a bit at the beginning as normally I would only pay that much for a chair I could see in person, but I'm glad I took the plunge, its perfect for home working in my office.”

Helpful Report

Posted 3 years ago

Good Morning Bethany, Thank you for the feedback and 5* rating you have given ourselves. I'm glad to see you are happy with your office chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“Having been looking online for a replacement computer chair for a couple of weeks I finally plumped for the Oblek, one of many offered by Lakeland. Ordered and received next day, assembled this evening following the clear instructions provided. Very comfortable whilst sitting giving this review. Totally recommend, thank you Lakeland.”

Helpful Report

Posted 3 years ago

Good Morning Derek, Thank you for the feedback and 5* rating you have given ourselves. I'm glad to see you are happy with your new office chair. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“Lovely stools and a great price plus free next day delivery. Love them!”

Helpful Report

Posted 3 years ago

Good Morning Sarah, Thank you for the feedback and 5* rating you have given ourselves. I'm glad to see you are happy with your new bar stools. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“Extremely happy with these chairs. Great service too.”

Lakeland Furniture 5 star review on 29th May 2021

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and 5* rating you have given ourselves. Your new dining chairs look brilliant! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“Excellent service. Product as described. Delivery 1st class. Would use again”

Helpful Report

Posted 3 years ago

Good Morning Steve, Thank you for the feedback and 5* rating you have given ourselves. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards, Shannon

Posted 3 years ago

“Absolutely fabulous service I ordered wrong chairs They arranged collection and immediate exchange within 24hours”

Helpful Report

Posted 3 years ago

Good Afternoon Barbara, Thank you again for the great feedback and ratings after the delivery of your Replica Dining Chairs. I am pleased the team were able to change the seats for you swiftly after you placing the order on the wrong item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Quality breakfast stools. Very happy. Look just like the images. Excellent”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your order. I am pleased you have found the breakfast stools to be a quality item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Bought 6 office chairs-easy to put together-excellent quality”

Helpful Report

Posted 3 years ago

Good Morning Kieran, Thank you for the feedback and 5*rating you have given after receiving 6 office chairs. I am pleased you found them easy to assemble and excellent quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I ordered four kitchen chairs , they arrived within 4 days . I was so pleased with the chairs well packed and such good value, . Made my kitchen so different I would buy again from you .”

Lakeland Furniture 5 star review on 22nd May 2021

Helpful Report

Posted 3 years ago

“Very happy with the chairs - they arrived quickly and well within the 1 hour time slot provided, really easy to assemble, I did it myself easily, supremely comfortable and they look stylish and modern.”

Helpful Report

Posted 3 years ago

“Great customer service and quality products”

Helpful Report

Posted 3 years ago

Good Morning, Thank you for the feedback and rating you have given after your order was delivered. I am pleased you received great customer service and you found the products to be quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I am so over the moon with my bar stools exactly what I wanted no problems with delivery unlike your competitors as I live in jersey & ordering”

Helpful Report

Posted 3 years ago

Good Morning Di, Thank you for the wonderful feedback and 5*rating you have given after receiving the bar stools. I am pleased there were no problems with delivery to Jersey and you have found them to be exactly what you had wanted. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I've bought furniture from Lakeland and personally know the owners of the business. They offer excellent customer service and brilliant products! I highly recommend this company to deal with and purchase from.”

Lakeland Furniture 5 star review on 13th May 2021

Helpful Report

Posted 3 years ago

Good Afternoon Lee, Thank you again for the amazing feedback and rating you have given after receiving the Casino Office Chairs. I am pleased you are happy with the service you have received and the product also. If you have any problems then please do let the team know and they will be happy to help. Kind regards Sam

Posted 3 years ago

“Comfy chair, easy to assemble & looks good”

Helpful Report

Posted 3 years ago

Good Morning Sammy, I am pleased to read how happy you are with your new chair and you have found it easy to assemble, comfortable and looks good too! Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Purchased 2 bar stool bases in May 2021 - very good quality at a good price. Speedy delivery to Northern Ireland and excellent customer service overall”

Helpful Report

Posted 3 years ago

Good Morning Alan, Thank you for the great feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be very good quality at a good price and also a speedy delivery to Northern Ireland. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“I’m going to give Lakeland furniture 5 stars despite my item coming damaged. This is down to the communication and wonderful service from their team. After receiving a part of my furniture damaged I sent them an email to see what they can do and they immediately wrote back to say they had sent a spare. Top service and once the parts on I will love my new chair. Thanks!”

Helpful Report

Posted 3 years ago

Good Afternoon Daniel, Thank you for the feedback you have given and 5*rating also. I am sorry to read that the item you had ordered arrived damaged but the support team helped to rectify this swiftly for you and you are now fully satisfied. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

“Very easy to choose from items online. Easy ordering and payment process I was kept well informed of how my transaction was progressing. The product could not have been more carefully packaged. Well done Lakeland Furniture.”

Helpful Report

Posted 3 years ago

Good Afternoon Peter, Thank you again for the wonderful feedback and 5*ratings you have given after receiving your order. I am pleased you found ordering to be very easy and the product to be well packaged for delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product in situ onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 3 years ago

Lakeland Furniture is rated 4.6 based on 2,887 reviews