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Lakeland Furniture Reviews

4.6 Rating 2,565 Reviews
90 %
of reviewers recommend Lakeland Furniture
4.6
Based on 2,565 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Lakeland Furniture Reviews
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Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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My wife and I were browsing the internet looking everywhere in vain for a new kitchen stool to compliment our newly fitted kitchen when luckily we came across the most chic design in Lakeland Furniture which was just what we wished for! Not only that, it was discounted in the sale together with free delivery! We felt so lucky when it arrived within 3 days and the stool is height adjustable so it suits both of us!
Helpful Report
Posted 5 years ago
Good Morning Robert, Thank you for the amazing feedback you have given and also the 5*rating too after receiving your new bar stool. I am pleased that you have found that with the adjustable height it is suitable for you and your wife. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lovely Wyatt faux leather stools. Bought for my daughter for her new kitchen. Delivery quick and efficient and replacement stool was delivered without fuss...
Helpful Report
Posted 5 years ago
Good Morning Karen, I am pleased to read you and your daughter are happy with the Wyatt Bar Stools and the overall servive you have recieved from us. Thank you for the wonderful feedback and rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your daughters new bar stools onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I love the look of my new stools,very sturdy thanks Lakeland
Helpful Report
Posted 5 years ago
Good Morning Sue, I am pleased you are happy with your new stools and you have found them to be a sturdy product. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I bought the Wyatt bar stool and for the price, thought it to be well worth the money. It was comfortable and felt sturdy and the had just the right amount of padding. The initial order went missing but a quite email to customer service dealt with the problem and had the order delivered within 24hrs. The wrong colour was originally delivered but another quick email and a replacement was arranged. Unfortunately, I had to return the stool as it was too high for the table I needed it for but would buy again, paying closer attention to the height stated on the website. Returning the order was more tedious as the package was collected by a courier company but the timeframe for collection was 9 hrs which means you would have to take the day off work.
Helpful Report
Posted 5 years ago
Furniture is very good quality and the prices are very reasonable
Helpful Report
Posted 5 years ago
Good Afternoon, I am pleased you are happy with your new furniture and I would like to Thank you for the great feedback and 5*rating you have given today. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
User friendly website and very quick delivery . The bar stools were well packaged
Helpful Report
Posted 5 years ago
Good Morning Maxine, I am pleased to read you are happy with your new bar stools and the overall service you have received and I would like to thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Amazing service...fantastic value
Helpful Report
Posted 5 years ago
Good Morning Susan, Thank you for the great feedback and rating you have given after receiving your new product. I am pleased you received excellent service and you found the product to be fantastic value too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Absolutely fantastic company rang up about a damaged base on my barstool received a replacement next day one more can you ask for many thanks will definitely buy from you again mike
Helpful Report
Posted 5 years ago
Good Morning Michael, I am sorry to read that on delivery of your new bar stools you found there to be damage on the base but I am pleased that the customer service team helped rectify this swiftly for you and your now fully satisfied with your order. Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Bed lovely, however had some small marks excellent customer service to sort issue
Helpful Report
Posted 5 years ago
Good Morning, I am sorry to read that on delivery of your new bed you found there to be small marks but i am pleased you received excellent customer service to rectify this for you and you are now fully satisfied. Thank you for the feedback you have given and the 5*rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
We ordered two of these chairs in orange to complement our white ones. They are great quality and arrived in two days! Good price too.
Helpful Report
Posted 5 years ago
Good Morning Liz, Thank you for the wonderful feedback and 5*rating you have given after receiving your new orange chairs. I am pleased you found them to be great quality and arrived quickly. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Very happy with our Recently purchased chairs. Delivery quick and good quality
Helpful Report
Posted 5 years ago
Good Morning Paul, Thank you for the great feedback and rating you have given after receiving your new chairs. I am pleased you have found them to be good quality and the delivery was swift. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Nice kitchen bar stools, easy to assemble,
Helpful Report
Posted 5 years ago
Good Morning Neil, I am pleased you are happy with your new bar stools and you found them to be nice and easy to assemble. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
I shopped around for some time for a desk chair and settled on one from Lakeland. I looked lovely on line and I wasn't disappointed when it arrived. The quality of the chair is superb and it looks more expensive than the retail price. Delivery was efficient and the chair was easy to assemble. Very impressive all round from Lakeland!
Helpful Report
Posted 5 years ago
Good Morning Phil, Thank you for the wonderful feedback and 5*rating you have given after receiving your new desk chair. I am pleased you found the quality to be superb and it looks more expensive than the retail price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Bought 4 chrome acrylic bar stools. Super sturdy and great for the kids. Very easy to assemble. Great instructions. I’ll definitely recommend .Delivery was quick and efficient. Customer services are fantastic. Great communication Fantastic purchase all round. Very happy Lakeland customer 😊
Helpful Report
Posted 5 years ago
Good Afternoon Victoria, wow your new Loco Bar Stools are looking amazing in your home and we are very happy you like them so much. Thank you for the wonderful feedback you have given and also for sharing the amazing image here. For doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Excellent quality products and fantastic delivery - received within 2 days of ordering!
Helpful Report
Posted 5 years ago
Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you have found the quality to be excellent with a fantastic delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great price, great communication. Delivered on time. Item as described. More than happy with the result and look of these stools I purchased. Love them!!! Quality item and comfy too. Will definately use lakeland again. Would reccomend.
Helpful Report
Posted 5 years ago
Good Morning Caroline, Thank you for the amazing feedback and 5*rating you have given after receiving your new Star Gel Bar Stools. I am pleased you are happy with the product, quality and you have found them to be comfy too. Thank you also for the great image here. For sharing this picture I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Purchased 4 chairs and they have completely transformed our kitchen! Love them and thank you
Helpful Report
Posted 5 years ago
Good Morning Kylie, Thank you for the wonderful feedback and rating you have given after receiving your new DSW Dining chairs. They look amazing in your home! Thank you also for sharing the great image here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Absolutely love my bar stools, great quality, comfy and easy to put together Quick and efficient delivery will definitely be purchasing from Lake Land again and would recommend!
Helpful Report
Posted 5 years ago
Good Morning Chloe, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you have found them to be great quality, comfy and easy to assemble. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great choice of products, easy to navigate website. Found the chairs I was looking for & even better they are presently on offer. I bought 6 different colours to bring together the colours in my kitchen. Delivery within 2 working days which was amazing service during Covid-19. Incredibly easy to assemble, comfortable & functional, would recommend.
Helpful Report
Posted 5 years ago
Good morning Susan, I am pleased to read how happy you are after receiving your new chairs and you found the overall service to be amazing service. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Great furniture at a fAntastic price. I ordered two stools late Friday and they were delivered on Monday morning. Definitely didn’t expect such a swift delivery. Lakeland furniture have made moving into my new home so much easier.
Helpful Report
Posted 5 years ago
Good Morning Amy, Thank you for the amazing feedback and rating you have given after receiving your new bar stools. I am pleased to read they were delivered swiftly to you and you found the product to be great at a fantastic price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam
Posted 5 years ago
Lakeland Furniture is rated 4.6 based on 2,565 reviews