Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.59

4.6 Rating 2,565 Reviews

90 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,565 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 29th April 2025

1580

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous quality bar chairs at an affordable price . Speedy delivery and free too .”

Helpful Report

Posted 5 years ago

Good Morning Julie, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. I am pleased you found them to be fabulous quality bar chairs at an affordable price. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very good quality of product. Quick and fast delivery as stated. Easy to check specifics of products and check out easy. Will definitely shop here again for my furniture needs!”

Helpful Report

Posted 5 years ago

Good Afternoon Rory, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased the delivery was quick and you found the product to be very good quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“prompt delivery, easy to assemble, looks as good in real life as it did on the website”

Helpful Report

Posted 5 years ago

Good Afternoon Robert, I am pleased to read you are happy with your new purchase and you have found the product to look as good in real life as it did on the website. Thank you for wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good quality chair and great delivery”

Helpful Report

Posted 5 years ago

Good Morning Alesia, Thank you for the feedback and 5*rating you have given after receiving your new chair. I am pleased you have found it to be a good quality product and also a great delivery too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Beautiful and comfortable chairs, very good value!”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new chairs. I am pleased you have found them to be beautiful and comfortable, good value too! Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely love my new chairs. Arrived with free delivery 2 days after ordering. Great service. Chairs look great ordered in vanilla and grey. Easy to put together. Would definitely recommend the purchase of these chairs”

Helpful Report

Posted 5 years ago

Good Morning Angela, I am pleased to read how happy you are with your new chairs and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very happy with the chair, good quality, great colour and service second to none !”

Helpful Report

Posted 5 years ago

Good Afternoon Lynn, I am pleased to read you are happy with your new chair and you have found it to be good quality, great colour and the service second to none. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Purchased some bar stools from Lakeland Furniture. Product was exactly as described, although they looked a little darker on the website, but that’s pretty standard when looking at pictures. Happy with the stools overall and delivered was prompt. More than happy to recommend using Lakeland Furniture and would happily use them myself in the future if needed.”

Helpful Report

Posted 5 years ago

Good Afternoon Vipul, Thank you for the wonderful feedback and 5*rating you have given after receiving your new bar stools. They look perfect in your home! Thank you also for sharing the images here with us and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Comfortable and stylish for my new home office”

Helpful Report

Posted 5 years ago

Good Morning Nicola, I am pleased you are very happy with your new purchase and you have found the product to be comfortable and stylish for your new home. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Delivered within two days, even in lockdown. I queried something with the goods that was totally my error and had a email back within one working day. Quality products, great customer service. I would buy again from Lakeland Furniture with confidence.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the wonderful feedback you have given and also the 5*rating too after receiving your new products. I am pleased you found them to be quality items. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I found the service very efficient and you were very good at updating on delivery and happy with the product purchased”

Helpful Report

Posted 5 years ago

Good Morning Lee, I am pleased you are happy with your new product and you found the service efficient and good at updating on delivery. Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Gorgeous Office Chair Due to working from home, I needed an office chair, but it had to be a stylish one as it has to sit in my living room. This ticked all boxes. Nice colour. Lovely design. Very comfortable. Easily adjustable. Made this in 5 minutes. And looks amazing in my room. The price was spot on. Amazing customer service, was kept updated on delivery and came when the said it would(Within two days)Can’t fault this company at all and definitely recommend them.”

Lakeland Furniture 5 star review on 6th June 2020

Helpful Report

Posted 5 years ago

Good Morning Jennifer, Thank you for the amazing feedback and 5*rating you have given after receiving your new desk chair. It looks perfect in situ! I am pleased you found it to be stylish, a nice colour and also a lovely design. For posting the image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Cracking service and product, would recommend.”

Helpful Report

Posted 5 years ago

Good Morning Dave, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you received cracking service and product too. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great communication, excellent purchase, swift delivery, very pleased!!”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you found it to be an excellent purchase and swift delivery. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I ordered 6 replica Eames dining chairs during Covid 19. They arrived promptly and were well priced. Unfortunately, the company sent the wrong frames for the chairs. I notified them that day did and within 12 hours they had resolved the issue by sending new frames. They did not ask me to send the wrong ones back because of the virus. I must say, during these difficult times, this company has been amazing. Thank you”

Helpful Report

Posted 5 years ago

Good Morning Chloe, I am sorry to read that on delivery of the Dining Chairs you found that we had sent the wrong frames but I am pleased someone from the team helped rectify this swiftly for you and now you are fully satisfied. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I ordered a desk chair and was despatched and delivered as stated. The quality of the chair was as expected and looked as shown on the website.”

Helpful Report

Posted 5 years ago

Good Morning Michelle, Thank you for the feedback and 5*rating you have given after receiving you new desk chair. I am pleased the quality of the chair was as expected and looked as shown on the wbsite. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick delivery, easy to assemble (although there were no instructions in the box!). Looks more expensive than it is, really pleased with it.”

Helpful Report

Posted 5 years ago

Good Morning, Thank you for the great feedback and 5*rating you have given after receiving your new product. I am pleased you have found it looks more expensive than it is. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to order and quick delivery. Great retro looking office chair. Easy to put together.”

Helpful Report

Posted 5 years ago

Good Morning Carolyn, I am pleased to read you are happy with your new office chair and you have found it to be a great retro looking item. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“We absolutely love our new Bar stools, so comfy, looks stunning and goes nicely with our colour theme of the new kitchen and bar area. Definitely worth the price.”

Helpful Report

Posted 5 years ago

Good Morning Manisha, Thank you for the wonderful feedback and 5*rating you have given after receiving your new Bar stools. I am pleased you have found them to be comfortable, look stunning and go nicely with the colour scheme of your new kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service, so quick, especially during these crazy times. Superb quality product at a very reasonable price.”

Helpful Report

Posted 5 years ago

Good Morning Kathryn, Thank you for the amazing feedback and 5*rating you have given after receiving the product. I am pleased you have found the item to be superb quality and at a reasonable price too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,565 reviews