Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street, Shaw, Oldham, Lancashire
Rating: 4.59

4.6 Rating 2,577 Reviews

91 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0161 694 2790

Location:

Glebe Street,
Shaw,
Oldham
Lancashire
OL2 7SF

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Lakeland Furniture 5 star review on 13th September 2026

1582

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely purchase - well worth the price paid. Sadly the item was lost in transport. However after a quick chat to customer services, another order was placed and was delivered within a few days.”

Helpful Report

Posted 7 years ago

Good Morning Rebecca, I am sorry to read that your order was lost in transit but I am pleased to see that this was rectified swiftly for you and you are now fully satisfied with the product and the service you received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Really pleased with the stool. Perfect match for kitchen and excellent quality. Good choice me thinks :-)”

Helpful Report

Posted 7 years ago

Good Morning Carol, Thank you for the great feedback and 5*rating you have given after receiving your new bar stool. I am pleased to read it is a perfect match for your kitchen and excellent quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very pleased with garden umbrella. Good service.”

Helpful Report

Posted 7 years ago

Good Morning James, I am pleased to see you are happy with your new Garden parasol and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new parasol onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very impressed with the speed of processing my order and delivery. Slight scuffs present on the boxed and well packaged chair when it arrived, but nothing major and otherwise the chair was as described on the website, so I am happy with my purchase.”

Helpful Report

Posted 7 years ago

Good Afternoon Emily, I am pleased to read you are happy with the product you have received and I would like to thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use o your next order with us. Kind regards Sam

Posted 7 years ago

“I cannot fault the customer service at Lakeland Furniture. Quick, polite and very helpful. Unfortunately the product was very flimsy for everyday use and this is the only reason I have had to return the chairs I ordered.”

Helpful Report

Posted 7 years ago

Good Morning Sara, I am sorry to read you are not satisfied with the product you ordered but I am pleased to see that someone from our Customer Service Department were very helpful. If you require anything further then please do not hesitate to contact us again. Kind regards Sam

Posted 7 years ago

“The bed slats are curved. Everytime you sit on the bed they pop out and it has broken many of the black connectors that the slats go into. Very poor design and very frustrating to have to keep fixing.”

Helpful Report

Posted 7 years ago

Good Morning Sue, I am sorry to read this. Would it be possible for you to email our support team at support@lakeland-furniture.co.uk where someone will be happy to help you further. Sorry for the inconvenience this has caused you. Kind regards Sam

Posted 7 years ago

“Bought white and chrome office chair to match a white desk. Free delivery was very prompt. Product well packed everything that should be included was. Instructions easy to follow took me only 45 minutes to assemble. Very modern stylish chair. On this, my first purchase from Lakeland, I have no hesitation in recommending this company.”

Helpful Report

Posted 7 years ago

Good Morning Marian, Thank you for the amazing feedback and 5*Rating you have given after receiving your new office chair and you you have found it to be a very modern stylish chair.Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new office chair onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very happy with chairs”

Helpful Report

Posted 7 years ago

Good Morning Chris, I am pleased to see you are happy with your new chairs and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Excelllent”

Helpful Report

Posted 7 years ago

Good Morning Harry, Thank you for the great feedback and 5*rating you have given after receiving your new product and you have found it to be excellent. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Great quality. Easy to assemble. Very pleased with these chairs which update our kitchen when put with our original pine table.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see how happy you are with your new chairs and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Fab chairs!”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to read you have found your new chairs to be Fab and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Took a little longer to arrive than the 5 working days but when the bar stool arrived it was well packed and simple to assemble, it looks good i our new kitchen. Will maybe buying another to complement this one.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for the wonderful feedback and rating you have given after receiving your new Bar Stool. I am pleased to read that it looks good in your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new bar stool onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Great price, 75% off - fast delivery. Would use again. Recommended!”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your purchase and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Good quality and great value chairs. Delivered as promised.”

Helpful Report

Posted 7 years ago

Good Morning, I am pleased to see you are happy with your new chairs and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Answered an email query quickly. Was easy to order and chairs arrived within a few days. Well packaged and undamaged. Easy to assemble with the allan key supplied. Just waiting for the kitchen to be finished! Very satisfied.”

Lakeland Furniture 5 star review on 20th March 2019

Helpful Report

Posted 7 years ago

Good Afternoon Tim, I am pleased to see how happy you are with your new bar stool and I would like to thank you for the wonderful feedback and rating you have given. Thank you also for posting the great picture of your new purchase and for doing so I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“4 really nice chairs at a very reasonable price. Very pleased with them.”

Helpful Report

Posted 7 years ago

Good Afternoon, I am pleased to see you are happy with your new chairs and I would like to Thank you for the feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very good fast service”

Helpful Report

Posted 7 years ago

Good Afternoon, I am pleased to see you are happy with your purchase and the fast service you have received. Thank you for the feed back and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Delivered very quickly and the chairs themselves are exactly what I wanted, good quality, nice neutral colour and look very modern. My husband also thinks they are very comfortable”

Helpful Report

Posted 7 years ago

Good Afternoon Mandy, Thank you for the wonderful feedback and rating you have given after receiving your new chairs. I am pleased to see both yourself and your Husband have found them to be comfortable. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“Very pleased the chairs we bought look and feel very sturdy and comfortable 👍”

Helpful Report

Posted 7 years ago

Good Afternoon, I am pleased to see you are happy with your new chairs and I would like to thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new chairs onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

“We saw this dining chair online and thought it would look perfect in our bedroom . I emailed Lakeland to determine which of the greys on offer would best match our bedroom colour and they replied straightaway. Great customer service. The delivery date was given by Yodel but they delivered the chair two days early,not a problem. We are absolutely delighted with the chair. It is far better quality than we expected for the brilliant price and it compliments our room perfectly.”

Helpful Report

Posted 7 years ago

Good Morning Sue, Thank you so much for the wonderful feedback and 5*rating you have given after receiving your new dining chair. I am pleased to see how happy you are with your new purchase and the overall service you have received. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new dining chair onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 7 years ago

Lakeland Furniture is rated 4.6 based on 2,577 reviews