Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

Write Your review

Tell us how Lakeland Furniture made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new dining chairs. They feel really solid and good quality. Comfy to sit on too.”

Helpful Report

Posted 5 years ago

Good Afternoon Kerry, I am pleased to read you love your new dining chairs and you have found them to look really solid and good quality. Thank you for the amazing feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bought a rectangular parasol. Beautiful item-just doesn’t have a tie when closed. Item was reasonably priced when comparing to others. Only took a few days to be Delivered. Packaged well. Will definitely buy from Lakeland again in the future.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new parasol. I am pleased you found it to be a beautiful item. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I ordered a managers executive office chair in grey faux leather and the seating area and back support along with the padding is fantastic in terms of durability and being very comfortable for the long hours I work. The style is very sophisticated, very impressed with the cost and quality. I am very pleased with my purchase and would have no hesitation in recommending Lakeland Furniture for other business consumers to purchase their office furniture, due to the super fast delivery along with a full notification process throughout the entire transition. Scott Williams Chief Executive Officer GEM ENERGY - For Business Group www.gemenergyforbusiness.com”

Helpful Report

Posted 5 years ago

Good Morning Scott, Thank you for the amazing feedback you have given and the 5*rating also after receiving your new office chair. I am pleased you found it to be comfortable for the long hours you work and very impressed with the cost and quality. Please do feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Bought one chair for son bedroom, he loved it so much so the other son wanted one in another colour. So pleased with the product service and delivery was really quick very impressed well done to you 👏👏👏👏 Mrs C Jones”

Helpful Report

Posted 5 years ago

Good Afternoon Cherie, I am pleased you and your son loved the chair you purchased so much so your other son would now like one. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent buy sturdy bar stools. Will be buying another 2”

Lakeland Furniture 5 star review on 2nd May 2020

Helpful Report

Posted 5 years ago

Good Morning Alan, Thank you for the amazing feedback and 5*rating you have given after receiving your new Bar stools. They look amazing in the picture! For sharing the great image here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“From start to finish I am really impressed with this company. Their web site was easy to use and their prices very good. Easy to purchace exactly what I was looking for. Free delivery, which was faster than I expected and the product on arrival was actually better than I thought it would be.”

Helpful Report

Posted 5 years ago

Thank you Helen for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the website easy to navigate and on delivery you found the item better than you thought it would be. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The chair thay were selling was what it said very good”

Helpful Report

Posted 5 years ago

Good Afternoon Paul, I am pleased you are happy with the Chair you purchased and I would like to Thank you for the feedback you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very quick delivery. Chairs arrived in excellent condition and were easy to put together. They look fab”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased to see you are happy with your new Chairs and you found them to be in excellent condition and look fab too! Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“The bar stools that I ordered were fantastic they looked exactly the same as in the pictures”

Helpful Report

Posted 5 years ago

Good Morning Kirsty, I am pleased to read you are very happy with your new bar stools and you found them to be fantastic and looked just the same as on the website. Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I put in the browser « office chair with narrow base » took me to Lakeland furniture site. I immediately found what I wanted with an option for next day delivery. Low backed chair with support where I needed it and a narrow base. Kept informed by the carrier when the goods would arrive and name of driver. Impeccable Covid-19 protocol and great service.”

Helpful Report

Posted 5 years ago

Good Morning Judith, Thank you for the amazing feedback you have given and the 5*rating also after receiving your new office chair. I am pleased you found one with a narrow base on our website and also the deiivery was impeccable at this time. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I was looking for a narrow office chair and Lakeland Furniture was the only place that had one. It was marked as Out of Stock and not available for two months minimum but I was delighted to get a text the day after the order was placed to say it would be delivered this week. Good communication about the delivery and a great chair. thanks.”

Helpful Report

Posted 5 years ago

Good Morning Karen, I am pleased you are very happy with your new office chair and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very quick delivery and the bar stools are great.”

Helpful Report

Posted 5 years ago

Good Morning Matthew, I am pleased you are happy with your new bar stools and I would like to Thank you for the feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Superb seats, the quality of the finish is excellent. Really pleased with the service and communication. Would certainly use Lakeland again. Thanks”

Lakeland Furniture 5 star review on 29th April 2020

Helpful Report

Posted 5 years ago

Good Morning Simon, Thank you for the amazing feedback and 5*rating you have given after receiving your new Glam Bar Stools. They do look wonderful in situ. For sharing the great picture here with us I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Fast and very efficient delighted with my chairs”

Helpful Report

Posted 5 years ago

Good Morning Anne, I am pleased to read you are delighted with your new chairs and I would like to Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great Cuban coffee barstools perfect colour for the kitchen easy to assemble and good quality. Very pleased with the relaxed ambience they create in my kitchen 😁”

Helpful Report

Posted 5 years ago

Good Morning Sheila, Thank you for the amazing feedback and 5*rating you have given after receiving your new Cuban coffee bar stools. I am pleased you have found them to be the perfect colour for your kitchen. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Lakeland Furniture were very easy to order from and they carried the package in the house for me, very good service!”

Helpful Report

Posted 5 years ago

Good morning Pamela, I am pleased you are happy with your new product and also the service you have received. Thank you for the great feedback and rating also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Chair arrived very quickly, was easy to put together and very comfortable. Also by far the cheapest compared to others, great service and free delivery, would definitely order from here again.”

Helpful Report

Posted 5 years ago

Good Morning Rachael, I am pleased you are happy with your new chair and you found it easy to assemble and comfortable too. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Purchased 4 Atlanta Bar Stools, 2 grey and 2 white, ordering was easy & quick, delivered within 2 days! Very happy with them for the most part just a little disappointed with the finish on the edges if you look closely but then again I am a bit of a perfectionist and considering the price paid they are what they are. Nice high backs, comfortable and look lovely round the island. Would buy furniture from Lakeland again.”

Helpful Report

Posted 5 years ago

Good Morning Alison, I am sorry to read and see the slight issues you have with the bar stools therefore can I ask you to please email the support team along with the images of the issues and they will be happy to help further. The email address is support@lakeland-furniture.co.uk If you are then fully satisfied and would like to post an image of them onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Really good quality chair and very comfortable. Looks stylish too. Very happy.”

Helpful Report

Posted 5 years ago

Good Morning Sharon, I am pleased you are happy with your new chair and you have found it to be really good quality, stylish and comfortable too. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Order arrived promptly, well packaged, very happy with purchase goes really well with the white high gloss study furniture, feels sturdy and comfortable”

Helpful Report

Posted 5 years ago

Good Morning Angela, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found it to go really well in your home and is sturdy and comfortable also. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews