Lakeland Furniture Reviews

Name: Lakeland Furniture
Address: Glebe Street Shaw, Shaw
Rating: 4.63

4.6 Rating 2,889 Reviews

92 %

of reviewers recommend Lakeland Furniture

4.6

Based on 2,889 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0844 870 6961

Location:

Glebe Street Shaw
Shaw
OL2 7SF

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Lakeland Furniture 5 star review on 29th April 2025

1597

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new garden furniture. Looks amazing. My only problem is they dont mention that each section doesn't fasten together so they can move about when people are getting on and off them”

Helpful Report

Posted 5 years ago

Good Afternoon Stephen, I am pleased you are happy with your new Cadiz rattan set and I would like to Thank you for the feedback and rating you have given. The set looks amazing in your garden. For posting the image here I shall be forwarding you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Absolutely delighted with our new Barcelona corner sofa from Lakeland Furniture. So well packaged and came with clear, easy to understand instructions to put together. Arrived within 10 days of order. Special mention to the delivery service (RhenusHD) too who, in these difficult times, kept us fully informed on delivery and arrived on time.”

Helpful Report

Posted 5 years ago

Good Morning John, Thank you for the amazing feedback and 5*rating you have given after receiving your new Barcelona Rattan Set. I am pleased you are delighted with the product and also the service you received from us. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new set onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy to order, delivered within set timeframe (which is great considering current circumstances). I also had to contact Lakeland with a query and the response time was very quick, the employee understood my query and resolved it immediately.”

Helpful Report

Posted 5 years ago

Good Morning Rachel, I am pleased you are happy with your purchase and the overall service you have received. Thank you for great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Easy ordering, very prompt reply and delivery. Would recommend, in fact I already have”

Helpful Report

Posted 5 years ago

Good Morning Janice, I am pleased to read you are happy with your new product and I want to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I bought the taupe coloured padded bar stools which I am absolutely delighted with. The colour, quality and cost was brilliant.”

Helpful Report

Posted 5 years ago

Good Morning Julie, I am pleased to read you are very happy with your new Bar Stools and you ahve found the colour, quality and cost was brilliant. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Two of the three stools we received were faulty/damaged. Am happy with the stool that is ok, good value for money and timely delivery. Can’t give 5 stars with 66% of my order needing replacing”

Helpful Report

Posted 5 years ago

Good Morning Caroline, I am sorry to read that 2 out of the 3 bar stools you had delivered were faulty. Can I ask you if you hav not done so already is to email the support team at support@lakeland-furniture.co.uk where someone will be available to help you with this. If you are then fully satisfied and would like to post an image of your new Bar Stools onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Brilliant service, delivered when they Said,very Happy with the stool I bought,will definitely purchase again from Lakeland.”

Helpful Report

Posted 5 years ago

Good Afternoon Claire, I am pleased you are very happy with your new bar stool and the overall service you have received from us. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Good communication, delivery was very speedy. The chairs I ordered are fine, although they wobble as one leg is too short.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the feedback you have given today. Please email our support team at support@lakeland-furniture.co.uk where someone will be happy to help further. Please include an image of the legs if possible. If you are then fully satisfied and would like to post an image of your new product onto our Facebook page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“I love Lakeland Furniture, we bought a Perona Cream Bar stool and the delivery was super quick. Within 48 hours of placing the order it was delivered without any issue. Great communication on delivery times.”

Helpful Report

Posted 5 years ago

Good Afternoon Amy, Thank you for the amazing feedback and 5*rating you have given after receiving your new Perona Bar Stool. I am pleased it was delivered swiftly to you. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Lovely bar stools. Abit awkward to put together as the bolts/ legs didn’t like up correctly. But they look amazing and very good quality.”

Helpful Report

Posted 5 years ago

Good Afternoon Helen, Thank you for the great feedback and rating you have given after receiving your new Bar Stools. I am pleased once assembled you found them to look amazing and to be very good quality too. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“We bought a Stockholm dining chair to serve a purpose as a comfortable office chair. We love it. It is really comfy and luxury to now sit at our desk. It was a little tricky finding out how to secure the legs to the main chair without instructions, but we figured it out! Thank you”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new Stockholm Dining Chair and you have found it to be comfortable for you while using it as an office chair. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Grate quality. Look fantastic. Fast delivery. I would definitely recommend these stools”

Helpful Report

Posted 5 years ago

Good Afternoon Victoria, I am pleased you are happy with your new bar stools and you have found them to look fantastic and to be great quality too. Thank you for the amazing feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quick service”

Helpful Report

Posted 5 years ago

Thank you Paul for the feedback and rating you have given after receiving your new product. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Ordered 2 bar stools from Lakeland. First time we have ordered from here and so glad we did. Lovely quality stools that were delivered really quickly. Thankyou Lakeland!”

Helpful Report

Posted 5 years ago

Thank you Helen for the wonderful feedback and rating you have given after receiving your new bar Stools. I am pleased you have found the stools to be lovely quality. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“My order arrived very quickly and very well packaged. The item I ordered ,which was a kitchen bar stool was just as described, well made and easy to assemble. Great value for money and would definitely use Lakeland furniture again.”

Helpful Report

Posted 5 years ago

Good Afternoon Nina, I am pleased to read you are happy with your new Bar Stool and you found the item easy to assemble and well made. Thank you for the great feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Great quality chair-very comfortable. Shipping was very quick, especially taking into account the current climate. Very happy with the purchase.”

Helpful Report

Posted 5 years ago

Good Afternoon, I am pleased you are happy with your new Chair and you have found the product to be great quality and very comfortable also. Thank you for the wonderful feedback and rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Very quick delivery, first time ever using them and I definitely recommend and would buy from again.”

Helpful Report

Posted 5 years ago

Good Afternoon Jenna, I am pleased you are happy with your purchase and I would like to Thank you for the great feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Quick delivery and furniture as described.”

Helpful Report

Posted 5 years ago

Good Afternoon Amy, Thank you for the great feedback and 5*rating you have given after receiving your new furniture. I am pleased it arrived swiftly and you found it to be as described. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent service. Great quality product. 1 very happy customer.”

Helpful Report

Posted 5 years ago

Good Morning Katie, I am pleased you are very happy with your new product and the overall service you have received. Thank you for the wonderful feedback and 5*rating you have given. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

“Excellent quality for reasonable price. Very comfortable and easy to put together. Customer service has been brilliant, very quick delivery! Would definitely recommend and will order again.”

Helpful Report

Posted 5 years ago

Good Afternoon, Thank you for the wonderful feedback and 5*rating you have given after receiving your new product. I am pleased you found the item to be excellent quality, very comfortable and the overall service to be brilliant. Please feel free to recommend us to friends and family in the future and if you are able and would like to post an image of your new product onto our Facebook Page https://www.facebook.com/lakelandfurn/ we will send you a £10 Gift Voucher for you to use on your next order with us. Kind regards Sam

Posted 5 years ago

Lakeland Furniture is rated 4.6 based on 2,889 reviews