Keys4U Locksmith Reviews

Name: Keys4U Locksmith
Address: Office 226, Bulding 3 North London Business park, Oakleigh, London, London
Rating: 4.67

4.7 Rating 2,508 Reviews

92 %

of reviewers recommend Keys4U Locksmith

4.7

Based on 2,508 reviews

Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not recommended at all They are not very clear with price at the beginning and their engineer asked £129 for a lock that is normally £37 on the market he tried to over charged by asking £89 plus vat when I called their office they said £69 plus vat and then he called back to his office and start swearing at them. Not good service at all.”

Helpful Report

Posted 7 years ago

Thank you for taking time to leave us a review.. Apologies that you have had a problem with our service. A member of the customer service team will be in touch to put things right for you. Keys4ULocksmith

Posted 7 years ago

“Poor service & Don't give them your email. Promise not to advertise and guess what!”

Helpful Report

Posted 7 years ago

Dear John, Thank you for taking time to review our service. We would like to reassure you that we have only used your email address to to provide you with your invoice and to request a review. This allows us to ensure our high standards are met and maintained. Apologies if you are not happy with the service. However, if you will not discuss what you are unhappy with we are unable to put it right for you. We are always available to help should you wish to discuss the service further. Keys4ULocksmith

Posted 7 years ago

“I have not received my Receipt for over £100 even though I have sent a previous EMail, when your Locksmith visited to Drill Off my Lock.”

Helpful Report

Posted 7 years ago

Dear Customer Thank you for your feedback. Your request for a invoice has been forwarded to our accounts department. They will action your request with 24 hours. Apologies for the inconvenience caused. Keys 4 U Locksmith

Posted 7 years ago

“I paid in cash and asked for a receipt. Locksmith said he will send via email. I never received the email.”

Helpful Report

Posted 7 years ago

Dear Customer, Thank you for your feedback. Due to technical glitch, we had not been able to send electronic copy of your invoice. The issue has now been resolved. Our customer service team will be in contact with you to put things right. Apologies for the inconvenience. Keys 4 U Locksmith

Posted 7 years ago

“The locksmith used a screwdriver and WD40 to allegedly repair the lock which he was unable to do. He also used a hammer on the door destroying the lock mechanism at the top. He left the door in a worse condition than when he arrived. He had to be called back because the door wouldn't shut and still won't lock. He quoted me £360 for a new lock which I rejected. I now have another locksmith at the house to carry out the necessary work the cost for which (including the full mechanism) is half that figure. I feel the £70 I paid to you was money wasted.”

Helpful Report

Posted 7 years ago

Dear Mr Hamshire, Thank you for your review and apologies for any problems that you have had. I am pleased that you are now happy with the outcome. Keys4ULocksmith

Posted 7 years ago

Keys4U Locksmith is rated 4.7 based on 2,508 reviews