Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 597 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 597 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great service as always and beautiful childrenswear !”

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Posted 2 years ago

“Great as usual ❤️ lovely quality items”

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Posted 2 years ago

“Yes I was very happy with my order so thank you”

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Posted 2 years ago

“I ordered a coat for my granddaughter for school,Kathryn’s was the cheapest and with a 10 percent discount the price was good.Simon was very helpful about my order and even said he would post it out ,I chose to pick it up and I can’t recommend them sooooo much,for all the help the gave me.”

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Posted 2 years ago

Thanks for the lovely review John we will pass this onto the team

Posted 2 years ago

“Great quality gods, great customer service”

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Posted 2 years ago

“Unfortunately my item has not yet arrived.”

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Posted 2 years ago

Hi Elizabeth Your order was placed just over a week ago to be shipped to Canada The parcel left the day you ordered and is in transit however we do say to allow 14 days for delivery, allowing time for it to clear customs. I have also sent you a message with the tracking

Posted 2 years ago

“Ordered two pairs of shoes for click and collect, they were ready for collection very quick. Lovely shop and service x”

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Posted 2 years ago

“Amazing service, I made a mistake on my order and it was corrected and fixed as soon as I let the store know.”

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Posted 2 years ago

“Great clothes and always great service from them.”

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Posted 2 years ago

“Highly recommended. Easy to order received quickly.”

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Posted 2 years ago

“Brilliant service, couldn't ask for any better and every item comes as promised much appreciated 👍”

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Posted 2 years ago

“Love them”

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Posted 2 years ago

“Bought Guess Jumper was BEST price from ALL the websites that sold it. Very pleased.”

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Posted 2 years ago

“I ordered kenzo tshirt with the girrafe i got another tshirt the one with the tiger and i didnt want this tshirt i wanted the other one and unfortunately i had a flight the next day so i didnt have time for returns And i sent an email and nobody got back to me Plus i paid for next day delivery before 1 pm and i got the order after a few days and thats not the first time the orders take too much time to arrive”

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Posted 2 years ago

farah We are sorry about the issue with this order Your order was placed on the 21st and dispatched the same day, I am unsure why Royal Mail did not delivery the following day and this is something we have raised query with and your postage will be refunded. We did receive your email and am so sorry about the wrong item being shipped, we responded to you the same day with a few options to exchange the top however we did not hear back. Can you contact our ecommerce manager simon@kathrynsonline.co.uk so we can get this resolved please

Posted 2 years ago

“Quick, reliable and Excellent service would definitely be using this again.”

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Posted 2 years ago

“Great service delivered very quickly and I was delighted with the shoes”

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Posted 2 years ago

“I have to say it is brilliant customer service and I’d like to thank the lady who suggested me to try bigger size or giving me options of different brand. The baby jacket ( bigger size ) is perfect not need refund, definitely I’ll buy again and highly recommend it”

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Posted 2 years ago

“Brilliant service, customer service advisor so nice, beautiful clothes at a great price 😁”

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Posted 2 years ago

“Ordered a pair a sunglasses I had lost that Mum had given me. Happy to have found a replacement pair. Fast shipping, arrived I good shape. Thank you much!”

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Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

Kathryns is rated 4.8 based on 597 reviews