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Kathryns Reviews

4.8 Rating 566 Reviews
94 %
of reviewers recommend Kathryns
4.8
Based on 566 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kathryns Reviews
Excellent communication, personal touch, and prompt delivery. Will definitely use again!
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Posted 2 years ago
Excellent service, thanks
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Posted 1 week ago
Amazing service!! I rang to say to my order was a gift and it was boxed lovely with ribbon. Will definitely shop here again
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Posted 3 weeks ago
I had such a wonderful experience at kathryns! The staff were welcoming and incredibly helpful. Will definitely be coming back and highly recommend this shop.
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Posted 4 weeks ago
Great service from the team
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Posted 1 month ago
The item arrived in the wrong size with inconsistent labeling, making it unusable. I contacted customer service but received no response. Very disappointing, as I expected better quality control and support..
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Posted 1 month ago
Dress is the wrong size, looked used and it’s damaged
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Posted 1 month ago
First time ordering from here and can’t wait to make more purchases.. fast delivery great communication …
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Posted 2 months ago
Nice tidy shop, friendly staff who are helpful.
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Posted 2 months ago
I’ve bought 2 Stella McCartney items for my son, shipped quickly, the staff are also lovely a lady called me about a query with my order., which was sorted out.
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Posted 2 months ago
Took 3 weeks to be delivered,I also had to pay extra 23€ ,post office delivery& custom tax
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Posted 3 months ago
Great item so pleased
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Posted 3 months ago
Wonderful price and wonderful company thank you! ❤️
Kathryns 5 star review on 1st April 2025
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Posted 3 months ago
Excellent service, always look after us x
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Posted 3 months ago
Qick and brilliant service
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Posted 4 months ago
Excellent customer care the items that purchased where too small and was able to return to the shop and get a refund instead of having to send them back .
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Posted 4 months ago
Beautiful stuff always best quality love getting my grandchildren stuff as I have gone there since my daughter was little 30 years says it all also order one day online sent next day fantastic
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Posted 4 months ago
Always a good experience when shopping online with Kathryn’s the quality of the clothes are the best And shipping is always on point and very quick and affordable
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Posted 5 months ago
Fantastic service from kathryns was really happy with my purchases for my grandson will deffo be ordering again 😊
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Posted 5 months ago
Excellent service. Prompt delivery. Excellent value. Will definitely buy from there again.
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Posted 5 months ago
Lovely service
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Posted 5 months ago
Kathryns is rated 4.8 based on 566 reviews