Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.77

4.8 Rating 608 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent communication, personal touch, and prompt delivery. Will definitely use again!”

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Posted 3 years ago

“Aucune communication, aucun mail de confirmation, aucune réponse après de nombreuses relances seul retour une fois le litige lancé”

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Posted 2 weeks ago

“Been coming here for years gorgeous clothes and lovely staff wouldn’t go anywhere else everyone is so helpful xx”

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Posted 1 month ago

“Just to let you know Iam still waiting for Marc jacobs Jean did email mailing office they said what was not delivered would be sent back could you see they sent out for pls thank you Jackie”

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Posted 3 months ago

“Love shopping at Kathryn’s beautiful clothes and great communication thank you”

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Posted 3 months ago

“The service is not good . I send many e-mails about my order one they answer my e-mail . Than never again”

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Posted 3 months ago

“I am extremely disappointed with this company. I ordered a dress, but it never arrived even though it was marked as delivered. I have contacted customer service multiple times through different channels, but I have received no response at all. The lack of communication and customer support is completely unacceptable. I paid for a product that I never received, and instead of helping to resolve the issue, the company has simply ignored my messages. This has been a very frustrating experience. I would not recommend ordering from this company. If something goes wrong with your order, don’t expect any help. Poor customer service, poor communication, and an overall terrible experience.”

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Posted 3 months ago

We're sorry to hear that you're disappointed with your experience. We would like to clarify that we have been in contact with you regarding this matter. As your order was marked as delivered and proof of delivery was provided by the courier, we explained via email that we needed to open an investigation with the delivery company before we could proceed further. This is a standard process when a parcel is reported as not received despite being marked as delivered. We understand how frustrating this situation is, and we appreciate your patience while the investigation is ongoing. We want to reassure you that your case has not been ignored, and we have responded to your enquiries with updates on the process. We remain committed to resolving this matter as quickly as possible. Thank you.

Posted 3 months ago

“The dresses are both very lovely. Come up a very good size.”

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Posted 4 months ago

“Very happy with product, from the checkout to delivery inc the updates, very grateful, my son loves them”

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Posted 4 months ago

“Excellent service fast delivery Love the sliders had to return one pair as they were too small reordered another size”

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Posted 4 months ago

“Great collection of clothing for children boys and girls”

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Posted 5 months ago

“I was very pleased with the customer service, went out of the way to help me.”

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Posted 5 months ago

“Amazing customer service!”

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Posted 6 months ago

“Lovely staff always very helpful gorgeous clothes wouldn’t go anywhere else xx”

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Posted 6 months ago

“Very quick delivery, can’t ask for more”

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Posted 6 months ago

“Absolutely beautiful clothing quality fab order and next day delivery my grandchildren looked beautiful in the little sets matching”

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Posted 6 months ago

“Very good quality and speedy delivery”

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Posted 7 months ago

“High quality clothing great and affordable payment plans for those special buys staff and owners are very welcoming been in business very long time my son is 40 and I always bought from Katherine’s for those special occasions and today same great quality and prices support this store it’s fabulous”

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Posted 7 months ago

“Fast delivery, lovely item”

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Posted 8 months ago

“Quick delivery & Lovely coat thankyou so much x”

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Posted 9 months ago

“Sorry But still I have not received the product. I need an urgent solution please. Thanks”

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Posted 9 months ago

Kathryns is rated 4.8 based on 608 reviews