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Kathryns Reviews

4.8 Rating 540 Reviews
95 %
of reviewers recommend Kathryns
4.8
Based on 540 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Kathryns Reviews
Excellent communication, personal touch, and prompt delivery. Will definitely use again!
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Posted 1 year ago
Lovley staff very helpfull .
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Posted 2 days ago
Fantastic service ordered my son a Neil Barrett jacket . Top quality product highly recommend this shop and will be ordering from Kathryn’s again
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Posted 4 weeks ago
If I just bought a tracksuit for my grandchildren for his christmas and I was wondering if it does not fit can I return it can you let me know
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Posted 1 month ago
Great service! Good selection of clothing choices
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Posted 1 month ago
Item arrived on time & the dress was great quality
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Posted 1 month ago
Hi purchased a Billieblush coat for my granddaughter which is beautiful great. Company to buy from and iteam arrived very quickly .i will be buying again from Kathryn’s
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Posted 1 month ago
Lovely item fast shipping
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Posted 1 month ago
Excellent customer service .. I’ve bought plenty of designer clothing for my grandchildren from Kathryn’s and they’ve gone above and beyond to send them to sunny Sunderland .. would recommend 💕🩵💕🩵
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Posted 2 months ago
Very friendly efficient service and although I ordered online I rang them to check sizing and nothing was too much trouble 🌟🌟🌟🌟🌟
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Posted 2 months ago
This is my second purchase from Kathryn’s, I have been very happy with the service provided .
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Posted 2 months ago
goodmorning, sorry but we never receive the goods. can you please contact us for better discuss this situation? because we need to understand this situation. thanks for your disponibility. best regards lucia
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Posted 2 months ago
Hi I absolutely love the jacket but my daughter doesn’t has she has a Sensory to certain Materials so have to return ☹️
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Posted 2 months ago
Ordered on line for the first time, it was so quick and easy, delivered within 2 days excellent customer service. I have purchased a few baby clothes in store, but will definitely order on line soon. ⭐️⭐️⭐️⭐️⭐️🥰
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Posted 3 months ago
Thanks for the feedback Tina we look forward to seeing you soon x
Posted 3 months ago
Lovely jacket, quick delivery. Have shopped from here a few times now and would definitely recommend. Thank you xx
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Posted 3 months ago
As always great customer service from Kathryn’s. Simon always helps with online purchases.
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Posted 3 months ago
Thanks for the feedback Dawn
Posted 3 months ago
Excellent to deal with. I had a very small issue with one of the items, the Team responded quickly & effeiciently and resolved.
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Posted 4 months ago
The shipping was super fast happy with my new baby bag as it was a competitive price. I just wish it came with a dust bag of some sort as it was an expensive purchase. But happy with my bag either way.
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Posted 4 months ago
Great shop with an amazing collection of stunning kids clothes.
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Posted 4 months ago
Quick ordering, efficient and helpful staff.
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Posted 4 months ago
I havent recieven mine purchase, ordered in 24 ofjune, hopefuly i get mij purchase, iT a gift for my grandson Marga kamp
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Posted 4 months ago
Marga I have sent you a seperate email, I can see the item has left the UK and is with our international courier partner, the parcel is due for delivery within the next 5 days
Posted 4 months ago
Kathryns is rated 4.8 based on 540 reviews