Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 602 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 602 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Brilliant service , lovely staff and fabulous quality garments !”

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Posted 2 years ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 2 years ago

“Great choice of clothing for special occasions and very helpful staff”

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Posted 2 years ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 2 years ago

“Still awaiting one item even though delivery date has passed. Product that arrived was very small. Size Gide said 2/3 years,when arrived it was only 2 years and extremely small even for a two year old.”

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Posted 2 years ago

Hi Paula Thanks for leaving a review, I am sorry we only got 1 star from you In answer to your querys, Your order was placed late on Thursday night so it was shipped Friday and delivered on the Tuesday which is within our delivery time scales. The shorts you ordered are a 2Y as you ordered, we understand sometimes designer goods can come up big or small and therefore offer our customers a 14 days return period, so if you wish to return them for a refund you are more than welcome.

Posted 2 years ago

“Amazing customer service, highly recommend five star 🌟 they have the most amazing stock too wouldn’t go anywhere else for my designer clothes”

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Posted 2 years ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 2 years ago

“I’ve shopped with you before and the service has been very good, but I ordered two items for my friends fourth birthday, ordered them in advance and for some reason they arrived three weeks after his birthday, so I was disappointed but embarrassed in front of everyone else handing out their presents.”

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Posted 2 years ago

Hi Gary Unfortunately the item you ordered was a preorder item which means it gets dispatched as soon as it arrives from the supplier. Any items marked on the site as preorder means there no in yet but you can pre order your sizes ike alot of our customers do. I am sorry for any misunderstanding

Posted 2 years ago

“Gorgeous clothes fast efficient service.”

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Posted 2 years ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 2 years ago

“Been shopping at Kathryn's for more than 30 years. Quality products, quality service. Will always be my go to for my grandkids clothes as it was for my daughter..”

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Posted 2 years ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 2 years ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 2 years ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 2 years ago

“Bought the most beautiful dress for my niece. Unfortunately when it arrived it was slightly too tight across the chest. I returned same and the day they received it they issued a refund. I will definitely purchase from them again.”

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Posted 2 years ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 2 years ago

“Very speedy delivery and always seem to have almost sizes I was looking for at good prices I would definitely recommend and will be ordering again soon”

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Posted 2 years ago

“Had quite a few bits from Kathryn’s now and all online,have to say from ordering to delivered is really fast.Always lovely packed and answer any questions promptly.Love it and would highly recommend x”

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Posted 2 years ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 years ago

“Very satisfied with my order. Affordable and fast delivery. Will be back again and again.”

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Posted 2 years ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 years ago

“Thank you. Received a bag very promptly☺️”

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Posted 2 years ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 years ago

“Been going in Kathryn’s many years gorgeous clothes an fab staff always very helpful xx”

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Posted 2 years ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 years ago

“All good online as well as in the store!”

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Posted 2 years ago

Thanks for your kind words we really appreciate

Posted 2 years ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 years ago

“This is the first time I ordered I received the order in very bad situation because they didn’t but it in cartoon box like other auxiliary website.I am very disappointed.”

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Posted 2 years ago

Hi Nuha As discussed on email we are sorry the box was damaged, this has been caused whilst it was in transit with our courier. We have already reached out as we would like to make a claim for this damage and also compensate you a little due to the issue

Posted 2 years ago

“Excellent service lovely staff 🫶”

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Posted 2 years ago

Thanks for your lovely review we really do appreciate it

Posted 2 years ago

“Good online shop with good prices and quick delivery”

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Posted 2 years ago

Thanks for your lovely review we really do appreciate it

Posted 2 years ago

Thanks for your lovely review we really do appreciate it

Posted 2 years ago

“Excellent service quality products and friendly staff couldn’t ask for more”

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Posted 2 years ago

“Very happy with my order. Very quick and efficient.”

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Posted 2 years ago

Kathryns is rated 4.8 based on 602 reviews