Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.77

4.8 Rating 608 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 608 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

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“Shopped here for my daughter and now shopping for her daughters. Clothes are always high end, customer service is second to none. These people have experience and it shows. Always a first go to for any occasion.”

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Posted 3 years ago

“Very beautiful clothes! Fast delivery”

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Posted 3 years ago

“Very good communication. Swimsuit is adorable. Will definitely shop here again.”

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Posted 3 years ago

“First purchase from here, delivered very fast and all items sent. Good online shop IMO”

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Posted 3 years ago

“Clothes was fab so happy with them thank you”

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Posted 3 years ago

“I still not received my order no 10 days i was expecting my item for eid please change your sending methods company”

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Posted 3 years ago

Hi Basma As per tel call, all our international delivery's have a time frame of up to 14 days for delivery and unfortunately this order was only placed a week ago using our standard delivery service. We do offer DHL express which is a extra cost but generally gets packages around the world within a few days We have done all we can to chase this parcel but as its still in transit we have to wait for your customs office to process the parcel so it can be delivered to you.

Posted 3 years ago

“I received one of the pieces in a different size than what I ordered.”

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Posted 3 years ago

Hi We are sorry to hear this, we wanted to reach out to you to get this resolved but you have not left any details, if you can email us please team@kathrynsonline.co.uk and we will get this resolved asap

Posted 3 years ago

“Simon and the Kathryn’s team have always gone out of their way to deliver great customer service.”

Kathryns 5 star review on 23rd March 2023

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Posted 3 years ago

“I received incorrect order and wrong size”

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Posted 3 years ago

Hi Rajae You placed a order on next day urgent delivery and we tryed to contact you but there was no answer on email or phone. We sent you alternatives you may like with a note apologising and offering free return.

Posted 3 years ago

“Great service. For preorders they keep you up to date. Fabulous options for payment especially when you can also apply to preorders.”

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Posted 3 years ago

“Terrific style for fun-loving children. Excellent value for top of the range quality.”

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Posted 3 years ago

“Very quick postage!”

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Posted 3 years ago

“Excellent customer service Quality clothing beautifully packaged”

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Posted 3 years ago

“Lovely Boss clothing arrived in quick time easy to order would recommend and buy from Kathryn’s again. Thank you”

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Posted 3 years ago

“Thank you for your service :)”

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Posted 3 years ago

“The oilily coat is nice, but took a month to be delivered, and then I had to pay 40€ extra in customs”

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Posted 3 years ago

Hi Were sorry about the delay, your coat was shipped the day after you placed the order however due to a cyber attack on Royal Mail, all outbound international parcels were delayed, this effected all UK companys. With regards to the customs, we do not have any control over each countrys customs rates, we do state this on our website.

Posted 3 years ago

“Extremely easy ordering , prompt response on any queries and fast delivery . Excellent all round”

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Posted 3 years ago

“Fantastic service and delivery. Thank you”

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Posted 3 years ago

“Amazing service everytime. I always get a very personal shopping experience. I”

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Posted 3 years ago

Kathryns is rated 4.8 based on 608 reviews