Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 588 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 588 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 1st April 2025

Anonymous

Anonymous // 01/01/2019

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“Absolutely amazing customer service. Thank you for your service.”

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Posted 4 months ago

“Matched with the picture”

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Posted 4 months ago

“Excellent service, thanks”

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Posted 5 months ago

“Amazing service!! I rang to say to my order was a gift and it was boxed lovely with ribbon. Will definitely shop here again”

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Posted 5 months ago

“I had such a wonderful experience at kathryns! The staff were welcoming and incredibly helpful. Will definitely be coming back and highly recommend this shop.”

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Posted 5 months ago

“Great service from the team”

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Posted 6 months ago

“The item arrived in the wrong size with inconsistent labeling, making it unusable. I contacted customer service but received no response. Very disappointing, as I expected better quality control and support..”

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Posted 6 months ago

“Dress is the wrong size, looked used and it’s damaged”

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Posted 7 months ago

“First time ordering from here and can’t wait to make more purchases.. fast delivery great communication …”

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Posted 7 months ago

“Nice tidy shop, friendly staff who are helpful.”

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Posted 7 months ago

“I’ve bought 2 Stella McCartney items for my son, shipped quickly, the staff are also lovely a lady called me about a query with my order., which was sorted out.”

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Posted 7 months ago

“Took 3 weeks to be delivered,I also had to pay extra 23€ ,post office delivery& custom tax”

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Posted 8 months ago

“Great item so pleased”

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Posted 8 months ago

“Wonderful price and wonderful company thank you! ❤️”

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Posted 8 months ago

“Excellent service, always look after us x”

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Posted 8 months ago

“Qick and brilliant service”

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Posted 9 months ago

“Excellent customer care the items that purchased where too small and was able to return to the shop and get a refund instead of having to send them back .”

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Posted 9 months ago

“Beautiful stuff always best quality love getting my grandchildren stuff as I have gone there since my daughter was little 30 years says it all also order one day online sent next day fantastic”

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Posted 9 months ago

“Always a good experience when shopping online with Kathryn’s the quality of the clothes are the best And shipping is always on point and very quick and affordable”

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Posted 10 months ago

“Fantastic service from kathryns was really happy with my purchases for my grandson will deffo be ordering again 😊”

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Posted 10 months ago

Kathryns is rated 4.8 based on 588 reviews