Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,065 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service as usual. Would recommend 100%”

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Posted 2 days ago

“I always use just travel, very good quotes and lovely staff, very polite”

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Posted 3 days ago

“Used just travel cover for a few years now and always been happy with the service and prices look forward to using them again in the future.”

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Posted 3 days ago

“The cover meets my requirements and you can speak with a person”

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Posted 3 days ago

“Very good interaction from the customer service department. Listen carefully to my needs and requirements .”

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Posted 4 days ago

“I’m an a regular customer but do now find your quotes to be expensive. You also say you will give 10% off but won’t give the quote out until we tell you about this so not even sure we are getting the 10% now. It terrifies me that I might miss something and have my claim rejected when I do all I can to try and remember my medical history. Is there any way round this ie could we send a copy of our medical records to you?”

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Posted 4 days ago

Hi Lynne, Thank you for your review and for being a valued customer. We're sorry to hear you were disappointed with your renewal quote. Travel insurance premiums can change from year to year, even for existing customers. This is because insurers regularly review their pricing and underwriting, and premiums are also influenced by factors such as age, destination, trip details and any changes to your medical history. While some customers may see an increase, others may see their premium reduce, depending on their individual circumstances. Regarding the 10% discount, please be assured that this can only be applied after we have reviewed your requirements and quoted the new prices for the new policy. We completely understand that completing a medical screening can feel daunting. Unfortunately, insurers require answers to their own screening questions, so we're unable to assess cover from copies of medical records alone. However, if you're unsure about any of the questions or need help completing the screening, our team will be happy to guide you through it over the phone. Thank you again for your feedback. We genuinely appreciate it and hope we'll have the opportunity to help you with your travel insurance in the future. Kind regards, Katie

Posted 1 day ago

“Easy to do and good customer service.”

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Posted 4 days ago

“Yondi way well informed and very helpful in explaining my options. I was very pleased with the telephone conversation.”

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Posted 4 days ago

“Always so help full”

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Posted 4 days ago

“Was really good with everything”

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Posted 4 days ago

“Very competitive quote, excellent value for money. One snag - I may be taking a day excursion to Montenegro from our cruise, but Montenegro does not appear on your list of countries, and I could find no way of adding it.”

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Posted 4 days ago

“I find Just Travel are reasonably priced. I have made a previous claim and I had no issues with their claims process.”

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Posted 1 week ago

“Asanda was very efficient and helpful”

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Posted 1 week ago

“Your agent Dionne was excellent. Very helpful and knowledgeable she was a credit to your business.”

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Posted 1 week ago

“We have not been able to activate our policy on line as your system refuses to accept ANY PASSWORD to do so- Rees told us on the phone that the system was not working properly at present.”

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Posted 1 week ago

Good afternoon, Thank you for taking the time to leave a review. I'm pleased that you've now had the opportunity to speak with our team and that we were able to resolve the issue with your online account. If you need any further assistance in the future, please don't hesitate to get in touch. We're always happy to help. Kind regards, Katie

Posted 1 day ago

“Brilliant service”

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Posted 1 week ago

“Excellent service as always.Been with them for a few years.”

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Posted 1 week ago

“Very easy and straightforward process!All questions where self explanatory and not over elaborate!”

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Posted 1 week ago

“Your phone agent i had to ask him 3 times to speak more clearly he was mumbling which was poor as if he was disinterested in the task that why I did not book with him and went on line.”

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Posted 1 week ago

“First class service, staff very helpful”

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Posted 2 weeks ago

Just Travel Cover is rated 4.7 based on 21,065 reviews