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Just Travel Cover Reviews

4.7 Rating 20,190 Reviews
95 %
of reviewers recommend Just Travel Cover
Read Just Travel Cover Reviews
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Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Victoria House,
Toward Road,
Sunderland
United Kingdom
SR1 2QF

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Just Travel Cover 5 star review on 21st January 2025
Mr Albon
Just Travel Cover 5 star review on 1st June 2023
Mr Rees
Just Travel Cover 5 star review on 14th April 2023
Mr Long
Just Travel Cover 5 star review on 27th February 2023
Mrs High
Just Travel Cover 5 star review on 21st February 2023
Mr Jackson
Just Travel Cover 5 star review on 7th February 2023
Mr Rhodes
Just Travel Cover 5 star review on 7th February 2023
Mr Rhodes
3
Anonymous
Anonymous  // 01/01/2019
The whole experience was easy and effortless as a customer. The operator (a young man) sorry I can remember his name was very patient and answered all my questions. I was given a great competitive quote for my holiday and will certainly use this company again.
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Posted 5 days ago
Phone line. Your operator, pre recoded messages fine, but had trouble hearing your agent and two lines were tried. Everything else fine.
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Posted 5 days ago
Easy to obtain quote on line, rang to buy as I do not like doing this on my phone, Danielle was very helpful and friendly.
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Posted 6 days ago
I went with Just Travel because I had used them before. However this time I found it very difficult and stressful to get a quote and finally purchase my insurance on-line. Each time I went back i was unable to retrieve the quotes. I called and had a long wait, was passed to someone else and had another long wait. I then found out that although the quote itself remains valid the reference no. expires at midnight, which is why I was unable to retrieve them. I settled ona new quote, and then had difficulty paying with a credit card (I do not use Paypal etc.), without registering with some Microsoft account, which I did not want to do. I sent an email and it was sorted, but it was a lengthy and stressful process. I have given a 4 star, because the provision itself is good.
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Posted 1 week ago
They were very helpful with the cover
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Posted 1 week ago
Very good service, and a great price too!
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Posted 1 week ago
I am always getting messages of offers and have used you already this year so it made sense to do so again. I can’t remember the name of the lady that called me back but she was very good. I was surprised that they couldn’t use the information from my recent insurance as a template. It would have saved so much time
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Posted 1 week ago
easy and simple to organise
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Posted 1 week ago
No hassle affordable cover was offered. Just perfect.
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Posted 1 week ago
First girl I talked too was a little bit aggressive but when I rang back after a few days the second girl was very pleasant.
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Posted 1 week ago
Friendly, informative phone agent
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Posted 3 weeks ago
have used your company previously perssonel always polite and helful whenexplaining the policy
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Posted 1 month ago
Not enough staff to deal with calls. I waited for 25 mins which included over ten mins number 1 in queue, colleague cut in suggested I leave number and would get a call back. As I was number 1 in queue I said I would wait. After 20 mins I hung up as all I could hear was music and lost my notification informing me of my place in queue. On day of taking out my policy I was 2 or 3 in queue was handled by a very good operator. Great purchased my new policy.
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Posted 1 month ago
Very good eventually - I had difficulty obtaining a quotation for Barbados, but finally succeeded with the help of what I imagine was a computer!
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Posted 1 month ago
The steps to buying are clear and it seems the coder has been well briefed.
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Posted 1 month ago
Have used this service many times. It's easy efficient and trustworthy
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Posted 1 month ago
Relatively simple to set up - will consider them for future trips.
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Posted 1 month ago
Very friendly knowledge great. Helpful Thank you
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Posted 1 month ago
Straightforward application online full cover applied after declaring medical matter, price was acceptable
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Posted 1 month ago
My friend & I obtained travel insurance yesterday as we're travelling to Turkey together but she paid £4 cheaper than me & I really am unsure why?
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Posted 1 month ago
Just Travel Cover is rated 4.7 based on 20,190 reviews