Just Travel Cover Reviews

4.59 Rating 6,708 Reviews
94% of reviewers recommend Just Travel Cover
Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Within 5 Days
average delivery time
Greater than 87%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"300,% increase in my premium in two years is extortionate."
Helpful Report
Posted 35 minutes ago
Visit Website
"Price went up substantially on previous year not sure why. This year and last time l phoned thought the person on the phone was quite stern and unfriendly throughout the call"
Helpful Report
Posted 1 hour ago
Good afternoon,

Thank you for taking time to leave us feedback.

I can see from your record that a number of different options have been selected on your policy this year including cover for Cruises and your personal belongings which does have an impact in the overall premium. If you would like to discuss this further, please do not hesitate to contact our office.

I apologise that you felt the advisor was stern and unfriendly. Just Travel Cover pride ourselves on providing the highest level of customer service, your comments have been noted and passed to our Training Manager.

Thank you for choosing JTC again, I hope you enjoy your trips throughout the year!
As mentioned, if you would like to discuss anything further please give us a call.

Kind regards,
Joy
Posted 32 minutes ago
"your representative was courteous and helpful., Questions are uncomplicated and therefore easy to answer. Would recommend this Company to anyone who has been diagnosed with terminal cancer."
Helpful Report
Posted 3 hours ago
"All members of staff very kind and explained everything clearly"
Helpful Report
Posted 3 hours ago
"Everything fine"
Helpful Report
Posted 6 hours ago
"It's easy to setup a cover"
Helpful Report
Posted 6 hours ago
"Had the cover we wanted and a good price. The site was easy to use and navigate which made the whole process easy. Would highly recommend"
Helpful Report
Posted 7 hours ago
"very quick and easy to arrange"
Helpful Report
Posted 15 hours ago
"Provided cover I required"
Helpful Report
Posted 16 hours ago
"Thank you you was very good talking to me and I told you all correct and a good phone call ."
Helpful Report
Posted 16 hours ago
"Very efficient"
Helpful Report
Posted 18 hours ago
"Dealt with my enquiryperfectly"
Helpful Report
Posted 19 hours ago
"Very helpful"
Helpful Report
Posted 19 hours ago
"Very straightforward easy questions and very reasonable."
Helpful Report
Posted 21 hours ago
"Explained each policy so it was easy to make a suitable choice."
Helpful Report
Posted 21 hours ago
"Good cover at a fair price."
Helpful Report
Posted 21 hours ago
"I hope I never know how good you are, as we will never know until we have a claim, and I do not want to make a claim !!!"
Helpful Report
Posted 22 hours ago
"Easy to complete the information, could have been that my other coverage just expired."
Helpful Report
Posted 23 hours ago
"Very helpful staff and price competitive."
Helpful Report
Posted 23 hours ago
"very helpfull staff"
Helpful Report
Posted 23 hours ago
Just Travel Cover is rated 4.59 based on 6,708 reviews

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Alice, Customer Support