Just Travel Cover Reviews - Read 13,202 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.75 out of 5

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Anonymous

Anonymous // 01/01/2019

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“I had to cancel my policy because of Pandemic travel restrictions. Just Travel refunded the payment promptly, I will definately use them again.”

Posted 3 days ago

“Suited requirements”

Posted 1 week ago

“Very good advise friendly customer service competitive price”

Posted 1 week ago

“Very good policy at a reasonable price.
Very easy to understand and no hidden clauses.”

Posted 1 week ago

“I am still awaiting my documents”

Posted 1 week ago

“Took out gold insurance, our return flight was cancelled and we could not claim for additional hotel stay or new flights.

I will never use these again.”

Posted 2 weeks ago

Good afternoon and thank you for leaving a review.

I'm sorry to hear your plans were disrupted and I understand you have now spoken to our team too.

With this policy there is no cover for alternative flights costs/accommodation and in this scenario it would be up to the company you booked your trip through to re-arrange this for you.

Of course, your travel insurance would auto extend for medical reasons, for example if you were delayed getting home due to this as that would be beyond your control.

I hope this helps.
Dale

Posted 1 week ago

“Excellent help from the advisor, answered all questions professionally”

Posted 2 weeks ago

“Fantatic company even in the pandemic everthing sorted quickly”

Posted 2 weeks ago

“Good website easy to navigate. Speedy sending of docs.”

Posted 2 weeks ago

“So helpful and efficient.”

Posted 2 weeks ago

“Good, but could do better. World travel is becoming more and more expensive and this could include a special celebratory trip. The cover of £12,000 is now inadequate and it is frustrating to have to wait for approval of additional cover before being permitted to confirm a holiday booking. May I suggest this limit be raised in-line with the increase of inflation?”

Posted 2 weeks ago

“Very helpful and friendly approach the lady I dealt with was able to assist me and answer all my questions”

Posted 2 weeks ago

“Competitive price to cover us for travel, taking into account our pre-existing medical conditions.”

Posted 2 weeks ago

“Good service once I get through on the phone.
Also a reasonable price which is a big PLUS during these difficult times!”

Posted 2 weeks ago

“Good cover and good prices.”

Posted 2 weeks ago

“Renewing annual travel insurance was easy on phone with very helpful lady.”

Posted 2 weeks ago

“Arranging cover was quick and easy.”

Posted 2 weeks ago

“Very helpful in these difficult times and very friendly”

Posted 2 weeks ago

“Very easy to use a get the cover I needed in one phone all.”

Posted 2 weeks ago

“Excellent on-line service supported by informative telephone support to answer my questions. The latter helped me make my choice of policy, with the understanding of how I could upgrade in the future.”

Posted 2 weeks ago

Just Travel Cover is rated 4.64 based on 13,202 reviews