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Just Travel Cover Reviews

4.7 Rating 21,033 Reviews
95 %
of reviewers recommend Just Travel Cover
Read Just Travel Cover Reviews
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Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025
Mr Albon
Just Travel Cover 5 star review on 1st June 2023
Mr Rees
Just Travel Cover 5 star review on 14th April 2023
Mr Long
Just Travel Cover 5 star review on 27th February 2023
Mrs High
Just Travel Cover 5 star review on 21st February 2023
Mr Jackson
Just Travel Cover 5 star review on 7th February 2023
Mr Rhodes
Just Travel Cover 5 star review on 7th February 2023
Mr Rhodes
3
Anonymous
Anonymous  // 01/01/2019
Excellent phone service from Daniella when unable to gain insurance online. Patient,understanding, good listener and very efficient
Helpful Report
Posted 2 years ago
Good Morning, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
It was quick and easy and also reasonably priced
Helpful Report
Posted 2 years ago
Dear Mrs Lomas, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Straightforward website, has competitive prices, easy to apply for insurance despite having several medical conditions (none of which are likely to cause problems but better safe than sorry). Responsive site when I messed up my login. Thank you.
Helpful Report
Posted 2 years ago
Dear Mrs Jones, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Unfortunatly it is not possible to rate any insurance cover until after the point at which it may be required. This question should only be asked from a customer who has had to use the product and see how well the product has performed. Any rating could be adjusted accordingly as required.
Helpful Report
Posted 2 years ago
I found it quite stressful the questions I was asked I had to repeat everything over and over again.i took the insurance on as I could not be bothered to go any where else.
Helpful Report
Posted 2 years ago
Easy to arrange cover online. Relevant questions were straightforward and a variety of quotes were provided quickly. I was able to choose the level of cover appropriate to my needs (including for pre-existing medical issues). The final policy chosen was very reasonably priced.
Helpful Report
Posted 2 years ago
Good Morning, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Excellent experience
Helpful Report
Posted 2 years ago
Dear Mrs Bend, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Very helpful and freindly. Nothing I asked was any problem.
Helpful Report
Posted 2 years ago
Dear Mr Gaffney, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Very helpful staff who explained everything clearly and very competitive price
Helpful Report
Posted 2 years ago
Good Morning, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Just brilliantnt service cannot fault in any way
Helpful Report
Posted 2 years ago
Good Morning, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Adviser very helpful giving full detsild
Helpful Report
Posted 2 years ago
Dear Mr Morgan, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Pleasant, polite, knowledgeable staff.
Helpful Report
Posted 2 years ago
Dear Mrs Willington, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Excellent service thank you.
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Posted 2 years ago
Dear Mr Mackrell, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Very helpful and professional.
Helpful Report
Posted 2 years ago
Dear Mr Slatter, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Adequate.
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Posted 2 years ago
To be honest I am disappointed. I have used Just Travel regularly for my holiday insurance. This time, I arranged holiday insurance for July '24, but unfortunately had to move the holiday to September '24 instead. When I asked to amend the dates, I was told it would cost me 30% of the insurance cost PLUS £25 admin fee. So it cost me around £150 just to change the dates by a couple of months. The reason given was that the new dates were 'outside the binding period' so it was regarded as a cancellation and new booking. This seems very unfair to me - a fresh booking was exactly the same cost as the original, so how can there be any genuine justification in bleeding me out of that much money when I simply want to change the dates of the holiday? It's very rare that I move a holiday once it is booked, but I don't believe it should come at such a high penalty for such a minor change that is still so far in advance. I will think twice about where I get my travel insurance in future.
Helpful Report
Posted 2 years ago
Dear Mr Windsor, Thank you for taking the time to speak with me today regarding your concerns. I am glad we were able to resolve the matter and continue cover on your existing policy. Should you have any further queries please do not hesitate to contact our office. Kind Regards, Claire
Posted 2 years ago
Very easy to set up the policy, initial service very good.
Helpful Report
Posted 2 years ago
Dear Mr Greenwood, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
The young man who dealt with me was courteous and helpful and patient with my poor hearing. Especially when I changed the cover i required. Unfortunately I do not recall his name, but he was excellent. I have opted for a 12 month cover.
Helpful Report
Posted 2 years ago
Dear Mr Kelsall, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
I started the request for cover online and then it was followed up by a phone call. It was good to be able to talk to someone, I am a senior and don’t always understand online forms.
Helpful Report
Posted 2 years ago
The operator was most helpful and efficient wouldn't hesitate to recommend having a policy with this Company!
Helpful Report
Posted 2 years ago
Dear Mrs Tedore, Thank you so much for leaving us a positive review. Your feedback is extremely valuable to us. We’re currently in the running to win a national award, and as you were happy with the service you received, we’d be really grateful if you could spare a second and vote for us here to help us win! -> https://www.justtravelcover.com/vote You could also win £1,000 just for voting. Thank you again, Sarah
Posted 2 years ago
Just Travel Cover is rated 4.7 based on 21,033 reviews