Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,216 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found it extremely hard to understand the foreign lady on my call with something as important as this it’s reality put me off booking with you again !”

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Posted 5 months ago

“Easy and very helpful lady called Promise”

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Posted 5 months ago

“From quotation through to policy document delivery the process was professional, courteous and staff are also very patient with seniors.”

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Posted 5 months ago

“Competitive price and can compare different policies”

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Posted 5 months ago

“Proffesional Service and very competative”

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Posted 5 months ago

“As usual excellent service, and good price considering my issues ,the sales girl wes superb”

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Posted 5 months ago

“Iv requested for by post paper work hasn’t been sent”

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Posted 5 months ago

Good morning, Thank you for taking the time to leave a review. I can see the documents have now been printed and are ready to leave our office this afternoon. It may take around 3-5 working days for you to receive them. If you have any further issues, please contact us. Kind regards, Katie

Posted 5 months ago

“I was asked for my credit card details verbally! I had to read this out to a stranger! I should be able to key that in anonymously. Completely inappropriate. You need to modernise!”

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Posted 5 months ago

Good afternoon, Thanks for your feedback - we understand your concern. For security, our call recording automatically pauses as soon as we access the payment system, so your card details are never recorded. Recording then resumes once the payment is complete. We also offer alternative options if you’d prefer not to provide details over the phone. We can provide a quote during the call and then send it to you by email, allowing you to complete payment securely online at your convenience. We’re always looking to improve, and we appreciate you taking the time to share your experience. Kind regards, Katie

Posted 5 months ago

“HAVE USED THIS COMPANY A FEW TIMES ALWAYS COMPETIVELY PRICED”

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Posted 5 months ago

“Very consice, straight forward and extremely helpful.”

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Posted 5 months ago

“Very easy to do online, questions clear and understandable and strait forward to understand.Only one thing at the end of filling in the questionnaire it would help me if there was a way to get paper documents sent to me ,as it is I have to phone up to get this done.”

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Posted 5 months ago

“Asanda was very helpful in guiding me through the info that was needed and helped remind me of certain maladies I'd forgotten fron when I took out Insurance with you last time.”

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Posted 5 months ago

“I have had travel insurance through Just Travel for many years. I have just taken single trip European cover and arranged it by phone. It's easier to go through health issues with a real person rather than on line to make sure everything is correct. The only reason for the 4 not 5 stars is the premium cost this year over last. Quite an increase when there are no new health conditions to cover and those I've had are a year further away.”

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Posted 5 months ago

“Dionne was very helpful with the process for my insurance.”

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Posted 5 months ago

“We may be thinking of going on a cruise in the summer. I need to clarify what cover exists in my policy for a European cruise. I was told that basic Medical and repatriation was included even though my policy states no cruise cover. Was then told to look at page 27 of policy which supposedly states this. Unfortunately cannot find any reference to this on page 27. Therefore can you please tell me of the cruise cover that exists in this policy. Many thanks. Colin wilkinson”

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Posted 5 months ago

Good morning, I can see you have since called our office and an agent was able to help you with this. Should you have any further issues, please don't hesitate to contact us. Kind regards, Katie

Posted 5 months ago

“We didn't need to claim but all went well and the booking of the cover went smoothly. Thank you.”

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Posted 5 months ago

“Excellent travel insurance”

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Posted 5 months ago

“The customer service agent who I took the policy out was called Yolandi. She was very clear and explained the policy very well. She is good.”

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Posted 5 months ago

“Very good”

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Posted 5 months ago

“Very easy to get and then buy a quote. I have to say the price was superb as well. All in all very easy. Thank you”

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Posted 5 months ago

Just Travel Cover is rated 4.7 based on 21,216 reviews