Just Travel Cover Reviews

Name: Just Travel Cover
Address: Teleport House,, Grayling Court, Doxford Park, Sunderland, Sunderland
Rating: 4.66

4.7 Rating 21,223 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Teleport House,,
Grayling Court, Doxford Park,
Sunderland
Sunderland
SR3 3XD

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Just Travel Cover 5 star review on 21st January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dionne was very helpful with the process for my insurance.”

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Posted 5 months ago

“We may be thinking of going on a cruise in the summer. I need to clarify what cover exists in my policy for a European cruise. I was told that basic Medical and repatriation was included even though my policy states no cruise cover. Was then told to look at page 27 of policy which supposedly states this. Unfortunately cannot find any reference to this on page 27. Therefore can you please tell me of the cruise cover that exists in this policy. Many thanks. Colin wilkinson”

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Posted 5 months ago

Good morning, I can see you have since called our office and an agent was able to help you with this. Should you have any further issues, please don't hesitate to contact us. Kind regards, Katie

Posted 5 months ago

“We didn't need to claim but all went well and the booking of the cover went smoothly. Thank you.”

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Posted 5 months ago

“Excellent travel insurance”

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Posted 5 months ago

“The customer service agent who I took the policy out was called Yolandi. She was very clear and explained the policy very well. She is good.”

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Posted 5 months ago

“Very good”

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Posted 5 months ago

“Very easy to get and then buy a quote. I have to say the price was superb as well. All in all very easy. Thank you”

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Posted 5 months ago

“Very nice guy as I don’t do online very helpful less than a half hour out my time from start to finish & policy there within 3 days thank you will use you next time 👍🏽”

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Posted 5 months ago

“easy to buy coverage”

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Posted 5 months ago

“Ease of using app, good choice of cover, have used this site in the passed and will again in the future. Would definitely recommend.”

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Posted 5 months ago

“I can’t retrieve my policy”

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Posted 5 months ago

Good afternoon, Thank you for taking the time to leave a review. I have had a look at this for you and can see your account is showing as 'new' rather than 'active' meaning you haven't yet created an account. I have now sent you an email with the link to activate your online account. The email will ask you to input your email address then a second link will be sent to your email for you to create your own password. Once you have activated your online account you can log in at anytime to view or make amendments to your policy. Kind regards, Katie

Posted 5 months ago

“Charming young interviewer. Informative and helpful . Gave advice and asked relevant question.”

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Posted 5 months ago

“Terrible - policy was given in October fine and when trying to take it out again in April told they do not cover the condition they covered in October - couldn't tell me when they stopped, just decided not to on this call. Lady wasn't really interested in listening to me wanting to renew the policy as was as no changes she was only interested in hearing what I had been on the phone in great detail previously for the policy to get it right - poor service”

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Posted 5 months ago

Good afternoon, Thank you for taking the time to leave a review. Our customer service team has tried to contact you to discuss your concerns but have been unable to reach you. If you would like to call us to discuss this, please call our office on 0800 294 2969. Kind regards, Katie

Posted 5 months ago

“I am pleased with the cover provided, but was disappointed by the 40 minute waite to speak to anyone.”

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Posted 5 months ago

“vERY GOOD SERVICE”

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Posted 5 months ago

“Website easy to use and quotes easy to understand. Phone call was answered promptly spoke with Emma who was helpful without being pushy. Booked with Madon who was also helpful.”

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Posted 5 months ago

“Very good listened to me &let me phone back”

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Posted 5 months ago

“Streight forward and easy to navigate the online questions, Very competitive quotes for cover you choose whats right for you, no messing around. would recomend and use again.”

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Posted 5 months ago

“Operator contacted me as she understood what I was looking for. It seems wrong destination had shown up . Explained my needs & came up with a really good offer to cover before my travel & completed stay at hotel. Didn’t need to look anywhere else. Was good value & quick service .”

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Posted 5 months ago

“Exellent service young man rung me back no problems”

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Posted 5 months ago

Just Travel Cover is rated 4.7 based on 21,223 reviews