Justmylook Reviews

Name: Justmylook
Rating: 4.62

4.6 Rating 87,094 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 87,094 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Justmylook 5 star review on 3rd May 2024

1872

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products at reasonable prices. Fast delivery. Would recommend and definitely used them again”

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Posted 5 hours ago

“Quick delivery & the cream feels nice but haven't used it long enough to know if it's good”

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Posted 18 hours ago

“Love this was recommended by my hairdresser smells great and my hair super soft will definitely buy again and great price”

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Posted 18 hours ago

“I've been shopping with just my look for around a year, never had any problems and they're prompt postage.”

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Posted 18 hours ago

“First time using this website, found my Aveeno cream which I could t find anywhere and for a very good price too! Delivery was very fast. Will deffo be ordering again”

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Posted 20 hours ago

“Very good and efficient service. Parcel delivered when expected. Items bubble wrapped very well. Very pleased with service and purchase’s”

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Posted 21 hours ago

“Great product and excellent service will definitely be using you guys again 👍”

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Posted 21 hours ago

“I would put 0 for service if I could as still not received my purchase. On chat 2 weeks still no satisfactory disgraceful”

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Posted 1 day ago

Hello, Thanks for your review. We are terribly sorry to hear that, please email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 hour ago

“I never received my order and have not heard back from anyone since I enquired”

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Posted 1 day ago

Hello, Thanks for your review. We are terribly sorry to hear that, we can see that our customer care team have reached out and arranged for the order to be resent at per your request to avoid any further delays with the courier service. Sincere apologies for the inconvenience caused. Justmylook x

Posted 1 hour ago

“Amazing. My order came earlier than expected”

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Posted 1 day ago

“Very efficient service would use them again”

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Posted 1 day ago

“Great value for money”

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Posted 1 day ago

“I ordered 3 foundation moose and one face powder. I was completely smashed and I sent photos to show you. I expected a new jar or a refund but I didn’t even get a reply”

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Posted 1 day ago

Hello, We are sorry to hear that your order arrived damaged. Please send images to customerservices@justmylook.com and we'll get that sorted for you. Apologies for any inconvenience caused. Justmylook x

Posted 1 day ago

“Excellent service, quick delivery and products were really well wrapped. Will definitely buy here again!”

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Posted 1 day ago

“My last order I got a free birthday goody bag the mascara I received looked used and was dried up”

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Posted 1 day ago

“I bought some Josh Wood hair dye, which arrived in a timely manner, however I suffered an allergic reaction during the essential Allergy Test. Apparently this is unusual but can happen sometimes. I followed the instructions on the leaflet and washed the patch test off as soon as I noticed a problem. I contacted Justmylook customer services by email and they replied two days later to say they required proof of the allergy from a medical professional that I had incurred a significant and prolonged reaction. Of course this is impossible as following the leaflet instructions I removed the dye from behind my ear straight away. The email I received from Customer Services was extremely unhelpful and I felt it would have been more honest to say they are unable to refund me. I had contacted the Josh Wood website by email at the same time as I emailed Justmylook and they replied a day earlier and said that the reaction I encountered can happen on rare occasions and if I had bought the dye directly from them they would have accepted the return and refunded me. Therefore Caveat Emptor, buy direct from the manufacturer! I will not use the Justmylook website again.”

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Posted 1 day ago

Hello, Thanks for your review. We are terribly sorry to hear that, we can see that our customer care team have reached out and are working to resolve this for you. Justmylook x

Posted 1 day ago

“Fab products and great service. Thankyou”

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Posted 1 day ago

“LOVE THIS WEBSITE x”

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Posted 1 day ago

“Lovely quality great fit be buying again”

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Posted 1 day ago

“All products are great”

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Posted 1 day ago

Justmylook is rated 4.6 based on 87,094 reviews