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Justmylook Reviews

4.6 Rating 94,789 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 94,789 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Good product, fast delivery
Helpful Report
Posted 2 days ago
Hassle free shopping. Great products at very competitive prices and fast delivery
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Posted 2 days ago
Prompt service as always
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Posted 2 days ago
Easy to order, good prices and products came quickly. Very pleased with hairdryer, a replacement for the one I had for over 20 years, so happy it is still available.
Helpful Report
Posted 3 days ago
Excellent prices. Speedy design.
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Posted 3 days ago
very nice service
Helpful Report
Posted 3 days ago
Ordered it as it said 48 hour delivery and it was not even sent out to be shipped by just my look for 3 days which was annoying as I need it for a certain date. Not reliable
Helpful Report
Posted 3 days ago
Hello, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x
Posted 20 hours ago
I placed an order on day one. Day 7 I had to ask several times where my order was. I was told by customer services to stop asking so many times as it would push my query to the bottom of the queue! I was sent three e mails saying YAY your delivery has arrived. It hadn't. I received a fourth and it was a photo of the Royal Mail depot where they had dumped my parcel instead of delivering it!!! I was just curtly told by customer services Royal Mail had returned it but for no reason. No apology, nothing. I will NOT be ordering from these people again. Terrible service, zero customer service.
Helpful Report
Posted 3 days ago
Hello, Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out and refunded your order in full as per your request. Sincere apologies for the inconvenience caused. Justmylook x
Posted 20 hours ago
Great product good price fast delivery would buy from just my look again
Helpful Report
Posted 3 days ago
Very happy with your product.
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Posted 3 days ago
Very satisfied delivery was quick
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Posted 3 days ago
I ordered the Remington Shine Therapy Wide Plate Hair Straightener and Catrice Cosmetics Eyebrow Stylist Pencil. The end to end customer order process via the Justmylook website was smooth with free delivery. The items odered were delivered within the expected timescale. I am very satisfied with the customer experience.
Helpful Report
Posted 3 days ago
Good price and fast delivery
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Posted 3 days ago
Great value and prompt delivery. Will use again.
Helpful Report
Posted 3 days ago
Excellent produts&excellent prices&delivery was fast&easy
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Posted 3 days ago
Great delivery. Don't need to wait foThe product and service are very good. I don't need to buy products from other places which have to wait for months and I am confident in receiving the products.
Helpful Report
Posted 3 days ago
Ordered item and never received… beware of this company !!!
Helpful Report
Posted 3 days ago
Hello, Thank you for your review. We are sorry to hear that. We can see that our customer care team has reached out and refunded your order in full as per your request. Sincere apologies for the inconvenience caused. Justmylook x
Posted 20 hours ago
Always happy to shop with Justmylook. There’s a lot of products to choose from always good offers and very fast shipping.
Helpful Report
Posted 3 days ago
Ordered 2 box’s of bleach and was sent 2 bottles of shampoo! Sent in a complaint email, as told I didn’t need to do anything and the correct items would be sent out to me. 5 days went past and I still hadn’t heard anything so emailed again asking for an update, only to be told I needed to return the items and then the missing items will be once the return has been received. The original email response was apparently from AI and not correct information, all very frustrating
Helpful Report
Posted 3 days ago
Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x
Posted 20 hours ago
Was told about this product by my hairdresser and after using this leave in conditioner my hair felt soft nd silky not to mention how nice my curls looked. Thank u very happy nd will recommend highly.
Helpful Report
Posted 3 days ago
Justmylook is rated 4.6 based on 94,789 reviews