Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,677 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,677 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 21st February 2026

Madeline Goode-Marshall

2249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good the product”

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Posted 2 days ago

“A great place to shop, many offers and speedy delivery, would recommend!”

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Posted 2 days ago

“the cheaper prices are not worth the hassle of them getting your order wrong and not caring about correcting it”

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Posted 2 days ago

“Parcel arrived as scheduled, and in perfect condition. Product is as described. Very happy with the service.”

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Posted 3 days ago

“First time I ordered from this retailer, everything was brilliant, from price and delivery.”

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Posted 3 days ago

“I have never had a bad experience with just my look delivery is always quick and reliable. The prices for the products are reasonable. I love the free gifts too as it gives you the opportunity to try something new if ln a budget friendly approach.”

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Posted 3 days ago

“I absolutely love this my hair looks n feels so much better”

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Posted 3 days ago

“What a great find! Brilliant value for money and I even got freebies with my order. Thanks!”

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Posted 3 days ago

“Quicker than quick delivery and arrived safe and sound, sadly missing one item which was refunded the very next day!”

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Posted 3 days ago

“Had in stock what I wanted at a competitive price & speedy delivery 👌🏻”

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Posted 3 days ago

“Excellent”

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Posted 3 days ago

“Great value. Great choice. And super fast delivery .”

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Posted 3 days ago

“Great products at fantastic prices”

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Posted 3 days ago

“Purchased a number of High end fragrance bottles as a gift, when arrived they where not to the liking of my brother. The items where returned within 24hrs of delivery, unused, however I was advised that due to hygiene reasons they can not accpet the return of fragrances. Would be very careful buying from here as they to not issue refunds”

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Posted 3 days ago

“Great choice and enjoyable website to visit.Found exactly what I was looking for and also a good price.Would recommend.”

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Posted 3 days ago

“Present for my son,who absolutely loves his aftershave.”

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Posted 3 days ago

“It’s the first time I’ve use Justmylook for quite a while, but I honestly can’t fault them. Great (the best) price point for the fragrance I wanted. Super fast delivery. I’m chuffed to bits 🤩”

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Posted 3 days ago

“Great range of beauty products at good prices. My order was dispatched quickly and arrived sooner than expected. Smooth experience from start to finish — highly recommended!”

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Posted 3 days ago

“A really fantastic transaction from beginning to end. The price point for my products was great and delivery was super fast. Excellent service.”

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Posted 3 days ago

“The customer service is awful, AI generated responses and extremely slow replies. I ordered a hair product and after conducting my own independent research discovered it is extremely toxic and potentially fatal to pets. This vital safety warning is conspicuously absent from the product page and using this product without this knowledge could have had tragic consequences. I cancelled the item 20 minutes later however received no response for a week, no acknowledgement of the fault and no apology. I am feeling equally as doubtful reading the other reviews regarding returning items and not receiving refunds etc, nightmare. I am returning it this week so lets see if I get my money back. Will definitely not be using this company again.”

Helpful Report

Posted 3 days ago

Hello, Your order is marked as delivered to your address. With this in mind, please check with other people at your property. Failing that, please get in touch with customerservices@justmylook.com and we'll investigate further. Justmylook x

Posted 3 days ago

Justmylook is rated 4.6 based on 101,677 reviews