Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.58

4.6 Rating 100,459 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 100,459 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 21st December 2025

2220

Anonymous

Anonymous // 01/01/2019

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“Great price and prompt service”

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Posted 2 days ago

“Easy to find what I was looking for and to order, delivery Quick”

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Posted 2 days ago

“I was very pleased with the products, they arrived in good condition and packaging was intact but they arrived late.”

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Posted 2 days ago

“Fab never had a problem with just my look.”

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Posted 2 days ago

“Cannot fault”

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Posted 2 days ago

“I recommend shopping from Justmylook any day anytime 😊”

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Posted 2 days ago

“I am very disappointed with the service, I ordered an item on 20th December it was to arrive by the 23rd as Christmas present. It is the 3rd of January and still not received it. I have emailed and haven’t heard anything back yet”

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Posted 2 days ago

“Awful service & customer service. Incorrect item sent & this has been returned. Still waiting for correct order to be sent #J27829682 Customer service very poor, as you only can deal with a bott”

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Posted 2 days ago

“Great service and speedy delivery,would recommend to my friends”

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Posted 2 days ago

“I am extremely disappointed I paid before Xmas for this item (#J27833317) but never received anything. If there was proper customer service I would have become a loyal customer but noone even cares to deal with customers at Justmylook”

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Posted 2 days ago

“The perfum smell nice and delicer in good shape”

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Posted 2 days ago

“Placed order, paid for guaranteed next day delivery, spoke to Justmylook and was assured I would get my delivery but didnt arrive on time abd when it did arrive the individual packages on the items were damaged and looked like they'd been opened. I contacted customer services but to date received no response/explanation. Very poor service”

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Posted 2 days ago

“Missing item from order and customer services are not responding AI email response telling me to wait. I has been two weeks”

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Posted 2 days ago

“arrived fast and very well wrapped, happy with the experience thank you”

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Posted 2 days ago

“I order two perfume at around 3 PM the 23rd of December 2025. But my order dispatshed to the Royal Mail until after midnight. Which made it miss the Chrismis Day and I had to whait until the 27th.”

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Posted 2 days ago

“The products I wish to pucrhase are always in stock, at a great price and delivery is always excellent.”

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Posted 2 days ago

“There it was a delayed for a extra week but I can't blame them because of Christmas but sure I'll buy again to see if is faster this time. My parcel came in good condition”

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Posted 2 days ago

“First time ordering, but will definitely be back. Easy to order and fast delivery and well packaged. Thankyou so much x”

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Posted 2 days ago

“Only part of the order was received and im still waiting for it to be resolved after 2 weeks of submitting the issue to customer services”

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Posted 2 days ago

“There was an item missing from my order - 3 emails sent - received one back asking for the same information sent in the first. Sent again, no reply, chasing email sent again and asking for a refund, no reply, no refund. Poor customer service!”

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Posted 2 days ago

Justmylook is rated 4.6 based on 100,459 reviews