Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.59

4.6 Rating 97,184 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 97,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 18th October 2025

2176

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thought it would have been larger size would rather have bought full size”

Helpful Report

Posted 5 days ago

“The delivery was impressively quick, but the item’s box arrived damaged (a perfume gift set), which was quite disappointing since it was meant to be a gift. Better packaging or additional padding could have helped prevent this.”

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Posted 1 week ago

“good on time product wrapped well”

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Posted 1 week ago

“I purchased a shampoo and conditioner along with an Ester Lauder day cream. The shampoo and conditioner arrived but not the cream and an email was sent 3 days after this saying the cream was out of stock. Would it not be possible to email this information quicker ss they were for a birthday gift and then I was trying to find the cream elsewhere in time. Even though you had readily taken my money for this product , it was obviously out of stock when I ordered.”

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Posted 2 weeks ago

“Items fine, authentic, good prices. Delivery not as quick as advertised, I ordered Sunday evening and received Friday.”

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Posted 3 weeks ago

“Ive been using it for a wk twice a day as it says but as yet nothing dont know if havd to use it for a while but shows on videos it worked straight away”

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Posted 1 month ago

“the perfume was fine but the box was not in good condition which was disappointing as it was a birthday gift for my friend”

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Posted 1 month ago

“The product ordered arrived 4 days late.Custormer service was AI and not helpful at all.”

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Posted 1 month ago

“Brilliant shampoo and conditioner but didn't receive the free bag with purchase.”

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Posted 1 month ago

“Web itself was fab , perfume I ordered absolutely amazing unfortunately update regarding my order was very bad . At the end I was looking for my parcel all over and it was for the past two days with my neighbour even though I got no update regarding my product on the actual website .”

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Posted 1 month ago

“Slow delivery. Tracking link didn't work. Customer support just a bot. Not a very good service.”

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Posted 1 month ago

“The product is absolutely brilliant but it took 10 days to get to me so not all the fault if Justmylook, more Royal Mail but was excited to receive my product, just let down by delivery. Justmylook did however refund the delivery charge so all good in the end.”

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Posted 1 month ago

“Products arrived but one leaked over box customer service yet to help”

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Posted 1 month ago

“Had I written this a week ago, you would have got 5+ stars. However a week after my last order was confirmed you told me I was due a refund as one product was out of stock. Why the delay in telling me? I had expected better service.”

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Posted 1 month ago

“So, I’m conflicted. The prices here are fantastic and they have a fantastic selection of items. Delivery was prompt and I cannot fault them for that. However my item came damaged and the bottle even has a chip at the base which is sharp and I cut my thumb on it. Not sure if the item left the warehouse like this (it was part of a gift set) the gift set box was also beaten up. I reached out to customer services but haven’t had a conclusive response. So, I am a little disappointed. The company is good and I would recommend them overall, but I didn’t get the experience I had hoped for.”

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Posted 1 month ago

“Good service but I really wish they didn't wrap 5 litre bottles in yards of bubble wrap..... I'm trying to cut plastic!!!!!”

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Posted 1 month ago

“i paid for next day delivery..but tppk 3 days...also the lynx sprays were ing 35ml size..which i nevery knew exited...making 3 if these half the size of a normal can...and therefore too expensive”

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Posted 1 month ago

“It took a while to receive my order. I sent an email inquiring about the expected delivery date, but never received a response”

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Posted 2 months ago

“Hello thank you for sending but Royal Mail countries to deliver once and said they would resend, and they didn’t, then I looked up the parcel on the tracker and it “didn’t exists” so having a battle with Royal Mail atm.. as I think they have lost my parcel … just thought I’d make you aware.. thank you !”

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Posted 2 months ago

“My wife said the perfume didn't last long ,she couldn't smell it after several minutes .”

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Posted 2 months ago

Justmylook is rated 4.6 based on 97,184 reviews