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Justmylook Reviews

4.6 Rating 94,775 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 94,775 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Great products
Helpful Report
Posted 2 days ago
Fragrances are great delivery just took longer then expected
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Posted 2 days ago
Sorry I haven’t received yet. Am starting to worry, but will let you know when I receive. Thank you
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Posted 4 days ago
Waiting for a replacement for damaged item
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Posted 6 days ago
Product was perfect fantastic value but was led to believe I received it nxt day as ordered 930am on morning however it was 3/4 days so was disappointed as it was a birthday present
Helpful Report
Posted 1 week ago
Small products
Helpful Report
Posted 2 weeks ago
ok i suppose.
Helpful Report
Posted 2 weeks ago
I got my item in the end but it went to wrong address.
Helpful Report
Posted 2 weeks ago
Good pricing on products, but dispatch and delivery was very slow, delivery arrived outside of stated delivery timeframe.
Helpful Report
Posted 3 weeks ago
Great price, it is 48hr postage, but takes a few days to post it.
Helpful Report
Posted 3 weeks ago
Great value gift set Beautiful gift box, unique bottle and great JML price. This was a blind buy and it reminds me of an old lacoste perfume. I do not think it agreed with my skin - I could not smell vanilla and was not long lasting. Longevity on clothing is better plus the dry down was nicer with a lot of time. Unfortunately, it’s not a perfume I will be reaching for.
Helpful Report
Posted 3 weeks ago
Arrived promptly although disappointed with product (Michael Kors perfume) fragrance does not last did question if this was a genuine product or copy but assured it was genuine- but guess they would say that!
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Posted 3 weeks ago
Paid a next day delivery rapid post. It come 3 days later. Product was amazing but the quality of delivery maybe not so much.
Helpful Report
Posted 3 weeks ago
Initially everything was great, ordering was simple, the products were great value and delivery was free and next day, what more could I want. Sadly my item arrived damaged, customer services were great and a few back n forth and a return was organised. This is were it then went down hill, I've been told after them having my returned FAULTY item for 3 days I need to allow up to 14 days for the return to process. This I feel is far to long and never mentioned prior to returning, it has really dulled the whole experience. I won't be quick to order from you again, such a shame :0(
Helpful Report
Posted 4 weeks ago
Should have received parcel this morning it was sent to Harrogate by mistake so haven't received it yet! Hope to receive it soon.
Helpful Report
Posted 4 weeks ago
All the years I have bought this stuff this time it has white lumps in it..which is left all over the skin after using it
Helpful Report
Posted 1 month ago
One bottle split and went everywhere in package. All other products were good though.
Helpful Report
Posted 1 month ago
My first order they just refunded me without any notice then I had to order a more expensive version a d delivery again was 3 days late after laying for Sam say dispatch! But they refunded. MY delivery charge
Helpful Report
Posted 1 month ago
Great website and great prices, I've used it quite a few times but disappointed with my most recent purchase as it advertised a free gift (dermalogica) if spending over a certain amount which I did, free next day delivery is a bonus but received today and no free gift. I had found the product on another website cheaper but really wanted to try the products in the free gift so decided to pay the extra and get it from justmylook but now wish I'd brought it elsewhere at the cheaper price. I am aware it says 'whilst stocks last' however why not just remove the free gift advertisement when it has run out, or was it just forgotten (I'll never know) so overall great website just don't get your hopes up on the free gifts advertised!
Helpful Report
Posted 1 month ago
I was very pleased with my purchase overall. The prices were excellent, and I found them to be very competitive. However, I was quite disappointed with the delivery service. I bought the products in preparation for a trip, but it took five days for the items to be dispatched. As a result, I was unable to use them as intended, which defeated the purpose of my purchase. This was my first experience shopping with your store, and unfortunately, it did not leave me satisfied. Kind regards,
Helpful Report
Posted 1 month ago
Justmylook is rated 4.6 based on 94,775 reviews