Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 102,952 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 102,952 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 20th April 2026

Michael O’Mahoney

Justmylook 5 star review on 19th April 2026

Mahdiah Romin

Bethany Stewart

Diane Cheney

Paris Lessiter

2327

Anonymous

Anonymous // 01/01/2019

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“Great price, well package and arrived on time. Would buy from them again.”

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Posted 1 month ago

“Love Justmylook for quality stock and good bargain prices”

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Posted 1 month ago

“They advertised a bottle of Boss ( The Scent ) in a bottle with the metal running down the edges all around the bottle, but when I received it, it was not the bottle advertised. I contacted them on numerous occasions just to be told that the pictures were for advertising only.... which I found to be strange. They would not accept it back for a refund, because they said that I might have used it, which was absolutely incorrect. Very Poor service.”

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Posted 1 month ago

“Sent the wrong item then refused to send the correct item until they received the wrongly dispatched item. Extremely poor customer service”

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Posted 1 month ago

Hello, Thank you for your review. We can see our customer care team has issued a prepaid label for the item to be returned. Justmylook x

Posted 3 weeks ago

“Great products and good shipping option.”

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Posted 1 month ago

“Have used this company a few times and have always received a very good customer experience. Genuine competitive prices and offers. Quick and efficient delivery. Very happy to recommend.”

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Posted 1 month ago

“JML are an example of good service . I always find what I am looking for and delivery is excellent. Thank you.”

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Posted 1 month ago

“Great range of products, good value for money, fast delivery, excellent customer service team. I highly recommend.”

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Posted 1 month ago

“Lovely parfume beautiful scent speedy delivery”

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Posted 1 month ago

“Easy to navigate website. Great products and prices. Would definitely recommend.”

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Posted 1 month ago

“Very good customer service best price good shipping time and well packed.”

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Posted 1 month ago

“Ordered a plethora of perfumes and they all came well in time and everyone was very pleased with the perfumes. More than happy to use the website again.”

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Posted 1 month ago

“I will never buy any more things from this site Bought a parfum 184£…its not smell…they refuse to return the item,because its been open Very disapointed”

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Posted 1 month ago

Hello, Thank you for your review. We can confirm all items we stock are genuine as labelled. We are unable to accept a return or issue a refund for items that have been unpacked and used. This policy is essential for maintaining product integrity and hygiene standards for all customers. Justmylook x

Posted 3 weeks ago

“My parcels are always delivered on time & placed in my safe place with care... I appreciate how well wrapped & boxed the parcel is... Great service...”

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Posted 1 month ago

“Perfect- easily found the items i needed, right price and fast delivery.”

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Posted 1 month ago

“Great, thanks”

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Posted 1 month ago

“Excellent, it was exactly what I wanted, well packaged and at a great price.”

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Posted 1 month ago

“Purchased collagin gel fast delivery and well packaged.Happy with my purchase and highly recommend.”

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Posted 1 month ago

“great prices and products”

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Posted 1 month ago

“Very pleased with items received but delivery was slow.”

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Posted 1 month ago

Justmylook is rated 4.6 based on 102,952 reviews