Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,533 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 13th September 2026

2699

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery Good updates Great products the conditioner spray smells gorgeous”

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Posted 1 month ago

“Quick delivery and my hair has never felt so strong and silky!”

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Posted 1 month ago

“I prefer Justmylook for the good prices and because is a British based company.”

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Posted 1 month ago

“Customer service is awful. I suffered a severe allergic reaction from 2 of their products . Provided all the doctors evidence and proof of reaction and they still avoided the issue and a refund. Absolutely awful customer service and the worst company dealing with any problems you may encounter with an order. AVOID AT ALL COSTS AND ORDER FROM A REPUTABLE COMPANY WHO TAKE MATTERS LIKE ALLERGIC REACTIONS SERIOUSLY”

Helpful Report

Posted 1 month ago

Hello, Thanks for your review. In order for us to progress your complaint to the next stage, we would need a doctor or dermatologist’s written report to confirm that you have had a significant and prolonged reaction which can be specifically linked to this product. Justmylook x

Posted 1 month ago

“Had the item I wanted which I could not get anywhere else and had a really quick delivery time”

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Posted 1 month ago

“Lovely items fast shipping amazing prices..”

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Posted 1 month ago

“Excellent service! My order arrived quickly, was well packaged, and all products were authentic and in perfect condition. I’m very happy with the quality, prices, and overall shopping experience. I will definitely order again. Highly recommended!”

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Posted 1 month ago

“This is my go-to website for makeup, hair products and sun lotion. They deliver super fast, they are professional, reliable and they have great offers. I highly recommend Justmylook.”

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Posted 1 month ago

“Can't believe this company asked me to send a review. They sold me unauthorised by Penhaligon's perfume the batch number was 4 years old. I only checked the number as i thought it smelled off. When I complained they refused a refund as I had opened the bottle. DO NOT buy from this company they rip you off!”

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Posted 1 month ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 1 month ago

“Two weeks to turn up”

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Posted 1 month ago

Hello, Thanks for your review. We can see your order was returned to our warehouse and has now been reissued. Justmylook x

Posted 1 month ago

“Fast delivery and excellent prices will be purchasing a lotttt more on here”

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Posted 1 month ago

“Excellent quality quick delivery”

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Posted 1 month ago

“Delivery fast”

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Posted 1 month ago

“Wrong item delivered, informed and emailed back promptly. Item sent back, postage covered by company and correct item received a few days later!”

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Posted 1 month ago

“Well presented and quick delivery”

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Posted 1 month ago

“Great products and quick delivery”

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Posted 1 month ago

“Prompt delivery. Packaged lovely thank you.”

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Posted 1 month ago

“Efficient and with a user friendly website. Fast delivery service.”

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Posted 1 month ago

“Very well packaged. Great value for money. Beautiful perfume.”

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Posted 1 month ago

“Would shop at Justmylook again.Thanks.”

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Posted 1 month ago

Justmylook is rated 4.6 based on 105,533 reviews