Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 102,965 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 102,965 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 20th April 2026

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Justmylook 5 star review on 19th April 2026

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2327

Anonymous

Anonymous // 01/01/2019

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“So glad I found this fantastic company, will never use another again now, quality items quality prices and packed will love and care withe the best delivery service you will get! Best company iv ever used!!!”

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Posted 1 month ago

“good value”

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Posted 1 month ago

“Very competitive prices, quick delivery easy to order. Will be ordering again.”

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Posted 1 month ago

“Super service”

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Posted 1 month ago

“I dont know if anyone has a problem with this Moschino Toy 2 product? I just bought it and it doesn't smell as strong as I tried it in a perfume shop. I feel like its a fake. I cant refund because i have to pay for the return postage.”

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Posted 1 month ago

Hello, Thank you for your review. We can confirm all items are genuine as labelled, we are unable to accept a return or issue a refund for any beauty or personal care item that has been opened, unsealed, or used. This firm policy ensures the integrity and hygiene of our stock for all customers. Justmylook x

Posted 3 weeks ago

“Always delivered on time”

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Posted 1 month ago

“Very good prices and offered, I’ve unsubscribed as too many emails that come daily but will def order again when I’m ready”

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Posted 1 month ago

“Rubbish Customer Services Sent order to my old address. Had updated new address in my account prior to ordering. THEY SAID IT WAS MY FAULT, and when it was returned undelivered I'd get a refund. Delivery man dumped it in bushes outside my old house, as shown in tracking photo, so was never going to etaken back to these people to get my refund as they said it would. Sent tracking photo to customer service who DIDN'T GIVE A DAMN. Estate agent managed to call person who bought my old house, who said they found package that night in bushes. I had to drive a 35 mile round trip, I'm 73yrs old, and collect my package. With Petrol prices at moment, no joke. WILL NEVER BUY FTOM THIS COMPANY AGAIN.”

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Posted 1 month ago

Hello, Thank you for your review. We can confirm your order was delivered to the address provided at checkout. Justmylook x

Posted 3 weeks ago

“Great company! Speedy delivery.”

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Posted 1 month ago

“Absolutely amazing products, very fast delivery, I've never had any problem with them.”

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Posted 1 month ago

“I have made a few orders for with justmylook now and I have to say from start to finish everything was great from the huge amount of products to choose from, ease of ordering not to mention the great prices with extremely fast delivery and the quality of the products I wouldn’t want to shop anywhere else!! I have and will continue to recommend to family and friends.”

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Posted 1 month ago

“Fab as always, always reliable, thank you.”

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Posted 1 month ago

“Quick delivery will definitely use again”

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Posted 1 month ago

“Just My Look’s time from order to delivery was excellent as always. Wella hair products, which suit my fine hair, at very competitive prices and a great selection of them too. Highly recommend JML!”

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Posted 1 month ago

“I paid for next Day delivery Sunday night and item arrived Tuesday. It did not specify on the shipping options only available Mon-Fri. so items arrived after I needed them. Now I have to pay postage to send them back.”

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Posted 1 month ago

Hello, Thank you for your review. We can confirm our customer care team has issued a refund for your order. Justmylook x

Posted 3 weeks ago

“Fast delivery”

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Posted 1 month ago

“Good price for nice perfume but had to knock a star off as my full address that I provided was not put on the label so my parcel went missing and I had to go hunting for it in other buildings! Made me concerned about ordering again.”

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Posted 1 month ago

“I ordered kheils ultra moisturiser and I had an allergic reaction making my skin extremely sore”

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Posted 1 month ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 weeks ago

“Quick and trustworthy service”

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Posted 1 month ago

“Great prices fast delivery 2 nd order will def prefer again”

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Posted 1 month ago

Justmylook is rated 4.6 based on 102,965 reviews