Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,089 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,089 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th January 2026

Russel Dsouza

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

Angi Shaffi

2247

Anonymous

Anonymous // 01/01/2019

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“Love the perfumes will use your site again for more beauty products”

Helpful Report

Posted 2 weeks ago

“I carried out my order on Christmas day just look reopened on the Saturday and processed the order had next day delivery on the Sunday can't say do any better as bettered my expectations by a mile”

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Posted 2 weeks ago

“Excellent service genuine perfumes in superb price”

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Posted 2 weeks ago

“Justmylook is an absolute game-changer for beauty lovers! Their website is incredibly easy to navigate, with an amazing selection of both high-end and affordable brands. My orders always arrive quickly and perfectly packaged. The customer service is also fantastic – helpful and efficient. It’s my new, trusted one-stop shop for all things beauty!”

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Posted 2 weeks ago

“Terrible communication. Very poor customer service. Genuinely wouldnt recommend”

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Posted 2 weeks ago

“Poor experience overall from delivery to customer service. Ordered next day delivery for it to be delivered three days late, no help via emails, after a few emails they fail to reply. Delivered it outside my home even after advising them not to and that I was on holiday for the parcel to no longer be there upon my return. After advising this incompetent company of this, they refuse to help and take responsibility!! Terrible company to deal with. Avoid at all costs”

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Posted 2 weeks ago

“Parcel not recieved”

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Posted 2 weeks ago

“quick delivery safe and securely packaged, happy customer :)”

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Posted 2 weeks ago

“I loved all the products I ordered”

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Posted 2 weeks ago

“Terrible I haven’t got my order since I ordered it before Christmas and no update and no refund. Wouldn’t recommend”

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Posted 2 weeks ago

“Still waiting for my refund. Paid over £277 for 100ml creed aventus for my boyfriend which was on a sale and received a paco raban aftershave lotion. It's been a few days now since I requested collection via Royal Mail, they've said it's been delivered and yet, still no email regarding a refund. I will be chasing this”

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Posted 2 weeks ago

“Amazing product. Quick delivery”

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Posted 2 weeks ago

“Never again, order took weeks to come”

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Posted 2 weeks ago

“Great range of products at bargain prices”

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Posted 2 weeks ago

“Arrived in time for Xmas on date and time as promised. Would recommend.”

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Posted 2 weeks ago

“Item not received, not passed onto postal service from courier. With the exception of an AI response, no contact or reply from Justmylook”

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Posted 2 weeks ago

“Great item and a fantastic price. Saved over £100 va anywhere else! Shipped super fast and will be shopping here again now!”

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Posted 2 weeks ago

“Ordered next day delivery in time for Christmas, Came NYE”

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Posted 2 weeks ago

“Thank you justmylook i am very happy beauty items i received and very quickly too ❤️”

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Posted 2 weeks ago

“I have tried contacting the support for an issue since almost a week and they didnt get back to me”

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Posted 2 weeks ago

Justmylook is rated 4.6 based on 101,089 reviews