Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,148 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 2nd July 2026

Lorida Asllani

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

2441

Anonymous

Anonymous // 01/01/2019

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“Great service. Items are well packaged and delivered by the specified time. I am always happy with my experience with Justmylook.”

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Posted 3 months ago

“Very quick”

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Posted 3 months ago

“Shopping with JustMyLook was such a quick and easy experience. A great range and many options to choose from for a variety of beauty needs. Dispatch and delivery was fast.”

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Posted 3 months ago

“Affordable prices and prompt delivery.”

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Posted 3 months ago

“it was for a gift and i, sure they will love it many thanks”

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Posted 3 months ago

“Great price for the Este Lauder mascara - cheaper than other places. Arrived quickly and with delivery updates along the way.”

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Posted 3 months ago

“Every shopping at Justmylook makes me happy. Has the best price and best deals. I love the gifts and goodie bags with purchases because there’s always something new for me to try and when I like I will buy it. It’s delivered in time and well packed so everything is very safe. I always recommend for my friends and they always are very happy as well.”

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Posted 3 months ago

“Found everything in one place . Cheaper prices. Fast delivery. It's my favourite website. Keep up the good work 👏🏻.”

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Posted 3 months ago

“Great price. Delivered quickly and packaged well.”

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Posted 3 months ago

“I have been ordering from Justmylook more than anywhere else at the moment. I like most that the threshold for free shipping is very low which means I can usually buy what I want to without shipping costs on top. Their pricing is extremely competitive and the parcels always arrive very quickly and safely wrapped. I cannot fault my experiences (multiple). Very happy customer.”

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Posted 3 months ago

“Great service. Good price on item purchased and delivered quickly.”

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Posted 3 months ago

“So easy to navigate their website and super quick delivery ,what more could you want .Thankyou.”

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Posted 3 months ago

“Very good. On time and never damaged”

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Posted 3 months ago

“I always check out several sites before buying my Dermalogica products, as they are expensive, but this site almost always has the best price. The delivery is good too, and well packaged.”

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Posted 3 months ago

“Very happy with my Justmylook recent order. Delivery took 5days (to Ireland) but that was ok, the price was good and everything was well packaged and professional. Well done to everyone at Justmylook.”

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Posted 3 months ago

“They sent me out the wrong item and took over 2 weeks for a reply and to resolve anything and I’m still waiting for a refund after returning the item over a week ago.”

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Posted 3 months ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 3 months ago

“The L'oreal Pro Ponger shampoo and conditioner are lovely! I was a huge fan of the L'oreal Enforcer range, this has now been discontinued though. My only gripe is that I did not receive the free item as advertised, I can see it's subject to availability/while stock lasts, however i feel the offer should be removed if it's no longer available. Not the end of the world, just a little disappointing as a love trying new products!!”

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Posted 3 months ago

“Delivery was quick every item came neatly packed Happy with my purchase”

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Posted 3 months ago

“I ordered 3 weeks ago and still no update of when it’ll arrive or if it’ll ever arrive at all”

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Posted 3 months ago

Hello, Thanks for your review. We are sorry to hear that. Please email customerservices@justmylook.com, and we will work to resolve this for you. Jusmylook x

Posted 3 months ago

“Recently, I ordered a set of perfume as a gift, and it was delivered perfectly the next day. I'm so satisfied with the customer service that I will order again.”

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Posted 3 months ago

Justmylook is rated 4.6 based on 104,148 reviews