Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,158 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,158 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 16th October 2026

2718

Anonymous

Anonymous // 01/01/2019

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“Very nice I ll order again”

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Posted 3 months ago

“AVOID!!!! THIEVING DISHONEST COMPANY. Sold me a counterfeit Versace crystal perfume set and even set a counterfeit free gift. The gold logo was half rubbed off, a sticker on the bottom of the bottle with hand written code and smells nothing like what it’s meant to. Lid also wouldn’t stay on the bottle. Refused to acknowledge any of this and kept saying all items are authentic which they clearly are not. I will be doing a chargeback with my bank. If the price is too good to be true it really is. AVOID!!!”

Helpful Report

Posted 3 months ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 3 months ago

“Sent a faulty product back and Just My Look returned it to me and no refund as they said that I had used it which I hadnt. Will never order from these again.”

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Posted 3 months ago

Hello, Thanks for your review. To uphold hygiene and quality standards for all customers, our policy strictly requires that all returns must be made in brand new, unused, and completely sealed condition. We confirmed traces of the product on the atomiser during review, which suggests signs of use and prevents us from accepting the return. Justmylook x

Posted 3 months ago

“Horrid experience! Paid enough to have next day dispatch but didn't get it. Tried to liase with customer service but they seem to be non existent. Only good thing are the products but I've had less issues dealing with other shops.”

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Posted 3 months ago

Hello, Thanks for your review. We can confirm your order has been delivered to the address provided at checkout. Justmylook x

Posted 3 months ago

“My products were well priced, dispatched quickly and really well packaged , all in all a great experience.”

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Posted 3 months ago

“Good prices but certainly not next day delivery! 4 days wait.”

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Posted 3 months ago

“Great value for money”

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Posted 3 months ago

“Good range of products”

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Posted 3 months ago

“Perfume lovely and no hassle at all - will order again when I need something x”

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Posted 3 months ago

“Ive used justmylook around 6 time , next day delivery always on time , very good service, recommended this to my mates all say the same , 5 star company 👍🏻”

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Posted 3 months ago

“Product is fine, too many follow up emails”

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Posted 3 months ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 months ago

“Quick delivery. Good package and delivery condition”

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Posted 3 months ago

“Good products and delivery really good”

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Posted 3 months ago

“Really good range of products, great discounts and delivered quickly for free!! Great Shop, ill be shopping again soon !”

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Posted 3 months ago

“I’m over the moon, can’t believe the price comes packed well used few time. I’ve told lots of my friends workmates 100% recommend”

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Posted 3 months ago

“Justmylook is brilliant- items always come well packed and delivered quickly. Ive used customer service before now because I changed my mind on a order I placed, really quick responce and fast to resolve it. Always find what im looking for. Ive had deals with free tester or full size products in the past..theres always plenty of fab deals. I love em!”

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Posted 3 months ago

“Arrived quickly and well priced”

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Posted 3 months ago

“Quick delivery of the product as described; we will purchase from the company again.”

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Posted 3 months ago

“Fanstàtic moisturiser,speedy delivery.”

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Posted 3 months ago

“Amazing products and quick delivery”

Justmylook 5 star review on 18th June 2026

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Posted 3 months ago

Justmylook is rated 4.6 based on 106,158 reviews