Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 106,158 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 106,158 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 16th October 2026

2718

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing original products and fast delivery. Much appreciated.”

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Posted 3 months ago

“Love this shampoo keeps my hair soft and manageable conditioner brilliant highly recommend”

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Posted 3 months ago

“Always have great deals & fast delivery”

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Posted 3 months ago

“Always a first class service, from ordering to delivery and at a good price.”

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Posted 3 months ago

“Unfortunately I experienced terrible customer service , so from my perspective I wouldn’t return despite the products being good”

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Posted 3 months ago

Hello, Thanks for your review. Unfortunately, we require damaged items back before we are able to issue anything further. Justmylook x

Posted 3 months ago

“Always get my orders on time great service. Thank you”

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Posted 3 months ago

“Paid for dpd for store collection. No email from store or dpd ,instead dpd returned my parcel because couldn't deliver to store.”

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Posted 3 months ago

Hello, Thanks for your review. We can see our customer care team has issued a refund. Justmylook x

Posted 3 months ago

“Had a very terrible experience with their customer service and still didn’t receive my order in over 3 weeks as they sent to my old address. When I realized and contacted customer service all they could say is they can’t offer any help which is very bad compared to other sites and shops where we are always assisted till we customers are happy.”

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Posted 3 months ago

Hello, Thanks for your review. Apologies, due to recent policy changes, we are unable to amend delivery addresses. Justmylook x

Posted 3 months ago

“Received my cream the next day, properly wrapped. Had read some negative reviews about fake products, but checked mine out with the batch code and definitely not fake. So much cheaper than anywhere else. Out of 36 months to expiry, my batch code advised 19 months left. This is no problem for me as I will use the jar of moisturiser up within 6 months, so this has worked well for me without forking out an over-inflated price on other websites! Have used Clinique moisturiser for many years and this is not a fake product. I would definitely recommend this company!”

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Posted 3 months ago

“Delivery was excellent; on time, and product was not disappointing.”

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Posted 3 months ago

“Excellent service ordered on Friday night received delivery Sunday afternoon. All deodorant and aftershave was as stated”

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Posted 3 months ago

“Brilliant website lots of products i have bought, it has clearpay so can buy quite a bit and pay per week.”

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Posted 3 months ago

“Bought a gift for my husband.They delivered on time.”

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Posted 3 months ago

“Excellent 👌 x”

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Posted 3 months ago

“Excellent smell. Not really long lasting but it does the job.”

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Posted 3 months ago

“Very happy with everything I bought since Great delivery”

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Posted 4 months ago

“Recently bought some hair products and could not believe how quick the delivery was, used this company a few times and never had an issue. Products as described and delivery quick. Highly recommend.”

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Posted 4 months ago

“Fast delivery, very good communication. Excellent value for money, much cheaper than from the main retailers”

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Posted 4 months ago

“Amazing prices, amazing products ans fast delivery, awesome x”

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Posted 4 months ago

“Good prices. Always arrive well packed and in a reasonable timescale. My first stop when looking for cosmetics.”

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Posted 4 months ago

Justmylook is rated 4.6 based on 106,158 reviews