Justmylook Reviews

Name: Justmylook
Rating: 4.62

4.6 Rating 87,256 Reviews

91 %

of reviewers recommend Justmylook

4.6

Based on 87,256 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Just My Look - WAHL Balding Clipper Review Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Justmylook 5 star review on 10th May 2024

June Skinner

Justmylook 5 star review on 8th May 2024

Jessica Veiga Dos Santos

Justmylook 5 star review on 6th May 2024

1875

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“postage used to be free now I will not be using this web often.”

Helpful Report

Posted 1 year ago

“Purchased the redken extreme anti snap shampoo, conditioner and treatment bundle as my hair was like candyfloss, a mass of knots after washing and breaking off during styling. It's early days (2 weeks) but I am so far impressed. My shoulder length,fine bleached and coloured hair is feeling in better condition less dry, less fly away and I feel like it's less affected by humidity. My scalp can react to a lot of products but no signs of irritation so far.I still have some hair loss when brushing but this has reduced. Yes this is more pricey than some but I have spent a fortune on products that didn't deliver and the shampoo and conditioner are very rich so will probably even itself out as I use less.so overall so far so good. I plan on writing another review once I finish the bottles to share longer term outcomes. Purchase was easy and delivery prompt well done justmylook.com”

Helpful Report

Posted 1 year ago

“This product has sadly changed, it doesn’t smell the same, not a great smell either and it’s not creamy anymore slightly watery. I’ve used argon plus unique for such a long time, early days with this new product whether I’d buy again.”

Helpful Report

Posted 1 year ago

“It was a second time when I ordered and everything went wrong. First time was good but after second time I won't order from here anymore.”

Helpful Report

Posted 1 year ago

“Bought shampoos. Prompt delivery, product as expected. Unfortunately, one bottle was open and shampoo was smeared over bottles and inside of packaging. I contacted customer services twice but no esponse so mediocre rating.”

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Posted 1 year ago

“I didn’t receive my order I’m waiting to hear back from customer services.”

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Posted 1 year ago

“Returns process is painful! No delivery note/invoice/return slip in box and customer services take best part of a week to respond.”

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Posted 1 year ago

“Quick delivery, but unfortunately 2 bottles empty as lids had come of in transit. Not worth the hassle of claiming money back”

Helpful Report

Posted 1 year ago

“The leave in conditioner left my hair dry and frizzy if applied on dry hair. It works better on dump hair”

Helpful Report

Posted 1 year ago

“Ordered some mascara, unfortunately I have very Watery eyes and the mascara was not waterproof. I would love it if you could make it waterproof. I brought 2 but gave one to a niece.”

Helpful Report

Posted 1 year ago

“My rating is not the product per se as the I frequently use the brand anyway. That said, it is my first time using Justmylook and the reason for this was because of the special offer of a goodie bag when you spend over £20 on said item. Yes it also highlighted 'whilst stock lasts' yet no goodie bag or apology email...for me I found it to be a way of getting orders - cynical I may be but how many others chose to purchase for the same reason. I am fully aware of how Epos systems work and know this message can be removed at zero stock - just saying!”

Helpful Report

Posted 1 year ago

“It’s ok”

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Posted 1 year ago

“One of the items leaked during the posting process. I have emailed Justmylook but as yet not had a response. The other items were in tact. Delivery was quick.”

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Posted 1 year ago

“The product is very good, - but I only received 1 item instead of 3. Sent a pic on attachment of delivery bag with the 1 item I received (which is mandatory). They refunded for the 2 missing items with mention that it turned out they only had one of these items left when I ordered.”

Helpful Report

Posted 1 year ago

“Didn't recieve my full order and then communication with them has been like trying to plait fog. I got asked to take a photograph of the original packaging nearly 2 weeks after recieving the order. Why would I have kept the box lying round? Bonkers. Still not got my missing item, that I paid for. Disappointed is an understatement.”

Helpful Report

Posted 1 year ago

“Everything was good easy ordering delivery exactly when stated and correct but saying you are getting a free gift bag worth £29.30 and showing a picture of full size product and then sending little tiny tester samples is very deceiving so a great disappointment. Don not like mis-leading dis honest marketing,”

Helpful Report

Posted 1 year ago

“i didn't get any extras except the spare foil with my shaver.i thought perhaps some extra's.”

Helpful Report

Posted 1 year ago

“Not happy as 1 item had leaked in packaging”

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Posted 1 year ago

“Nice selectioon and prices but delivery is very slow”

Helpful Report

Posted 1 year ago

“Products were great. One item was missing from my order. When I checked back on the website it said out of stock. It was a nightmare trying to get a response from customer service. I rang over 20 times and no one picked up the phone. I tried commenting on Facebook and was told the social team doesn't have access to orders. Why not it's overall customer service? I finally got a response and got a refund.”

Helpful Report

Posted 1 year ago

Justmylook is rated 4.6 based on 87,256 reviews