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Justmylook Reviews

4.6 Rating 95,664 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,664 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Received the Kouros 100m aftershave but the button you press down for spray is extremely difficult to use you need to put extreme pressure on it to get it to spray.
Helpful Report
Posted 7 months ago
I love this website, there is such a good range of products which are usually significantly cheaper than any other website. My only gripe is that I recently ordered a lash serum and it arrived dried up, I’ve tried to contact JustMyLook to resolve this issue but have had no luck.
Helpful Report
Posted 9 months ago
Speedy delivery. Not so sure about the authenticity of the purchased product. I have used this perfume for years and what you supplied had no perfume.
Helpful Report
Posted 9 months ago
Great prices and product and love that you get free delivery over £10, but on my order payment went through twice, and hate the fact they have no contact number, whats that about, they got back on email about refunding me but then heard nothing! 2 week on and still no refund, annoyed me no end
Helpful Report
Posted 9 months ago
Am still getting used to my gd brush. I bought it as my gd straighteners make my hair smell singed and I bought the gd brush to act like a hair straitened that prevents too much damage.
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Posted 9 months ago
I still havnt received my order
Helpful Report
Posted 9 months ago
Always happy with my orders, and they always arrive quickly, however this time I ordered a pair of quite expensive hair Straighteners, which turned out to be faulty. I have since returned them and hoping to get a replacement.
Helpful Report
Posted 9 months ago
I received the wrong order, but have to say the customer service was excellent and they responded straight away and sent the correct order. Mistakes happen and was dealt with efficiently.
Helpful Report
Posted 10 months ago
Contents of my package leaked I had to do a chat My product was replaced but I was only offered a discount t on future purchase I was not happy with that eventually I insisted I wanted a replacement which was agreed eventually
Helpful Report
Posted 10 months ago
Should request signature. Parcels left on doorstep is not ideal.
Helpful Report
Posted 10 months ago
Offered next day delivery at checkout Parcel arrived 5 days later :( had to order product from Amazon making me pay twice!
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Posted 10 months ago
Product arrived damaged, plastic top split therefore unusable, requested replacement but have to send the entire product back 🙁
Helpful Report
Posted 10 months ago
Three weeks later and item not arrived, though i think this is royal mails fault not justmylook as item was dispatched in a timely manner
Helpful Report
Posted 10 months ago
Not that muxh good not that much bad
Helpful Report
Posted 10 months ago
Prices are good but colours of the products don't always match the products received. I believe, due to the misspelling on the product, that at least one item could have been a fake copy. When I sent an email regarding this I received no reply.
Helpful Report
Posted 10 months ago
The product is good but had issue with my delivery. It arrived very late and there was no update from the vendor. I had to follow multiple times before getting a plain non-concerned response
Helpful Report
Posted 10 months ago
Their products are just fine, but the incessant pleading for reviews does my head in.
Helpful Report
Posted 10 months ago
Would have got 5 stars but after chatting online with one your customer service representatives and asking if there was a welcome discount for first time buyers and told an unequivocal no, with no apology, I nearly didn't place my order! Now all I seem to be getting are emails offering discounts on future orders!?
Helpful Report
Posted 11 months ago
Seems they charge you more than what the product is price marked in the packaging. Product is good shame about the over charging
Helpful Report
Posted 11 months ago
I had a problem with my delivery and I found their customer service very poor. The products are great but better response times to emails would make this company better.
Helpful Report
Posted 11 months ago
Justmylook is rated 4.6 based on 95,664 reviews