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Justmylook Reviews

4.6 Rating 95,550 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,550 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 16th July 2025
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Justmylook 5 star review on 16th July 2025
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Justmylook 5 star review on 16th July 2025
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Justmylook 5 star review on 16th July 2025
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Justmylook 5 star review on 16th July 2025
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Anonymous
2122
Anonymous
Anonymous  // 01/01/2019
Great service and fast delivery
Helpful Report
Posted 1 year ago
Not so good as the packaging was not very good and one tin of hair spray was dented and the top was smashed.
Helpful Report
Posted 1 year ago
Great colour perfect in fact only problem they do not sharpen very well they just break
Helpful Report
Posted 1 year ago
It's good
Helpful Report
Posted 1 year ago
I paid for next day delivery and items come after 5 days so been not happy, but thanks I got it and at the end I am happy
Helpful Report
Posted 1 year ago
The oui products were sealed, however the milkshake leave in conditioner wasn't sealed and it had spilled a bit inside the packaging. This was a gift for someone and it looked as thought I had used it
Helpful Report
Posted 1 year ago
This is not me
Helpful Report
Posted 1 year ago
Cheap prices but too much plastic packaging. I bought Faith in Nature soap and shampoo as they don't use plastic packaging and they arrived wrapped in large amounts of bubble wrap and in a plastic bag. I will not be using Justmylook again for environmental reasons
Helpful Report
Posted 1 year ago
Incorrect item sent so I was asked to return it. I've had to chase to get my correct item which has still not been sent despite my return being received.
Helpful Report
Posted 1 year ago
half of me conditioner bottle was gone. i sends email but they didn’t reply back to me 👎👎👎👎👎.
Helpful Report
Posted 1 year ago
Love the concept of this company, bargain prices for beauty items, however I feel I'm questionning the authenticity of the perfume I purchased. It just doesn't smell the same as my current bottle of Nina Ricci Nina. I purchased the bottle from Just My Look on this occasion as it was the best price and a larger bottle, but it just doesn't have the same smell. Very disappointed as reviews looked like a trustworthy company (apart from the customer services which appear to be terrible reviews). I've not attempted to contact them for that reason and also because I test sprayed the perfume so can't return it now.
Helpful Report
Posted 1 year ago
Although gloves are waterproof, i found that my hands did not get warm in them at all.
Helpful Report
Posted 1 year ago
Good service and communication. However, the amount of plastic packaging was really disappointing and totally unnecessary.
Helpful Report
Posted 1 year ago
Came with a mark on the bottle but overall decent
Helpful Report
Posted 1 year ago
Weakest link is customer care. Zero interactive.
Helpful Report
Posted 1 year ago
Order didn’t arrive on time. Messaged asking them to do the return but no response. Had to send another email which eventually got a response to. Sent the items back to them and now awaiting refund which hopefully won’t take long.
Helpful Report
Posted 1 year ago
ny delivery took like a week not 2 days
Helpful Report
Posted 1 year ago
In picture of arnica gel it showed it had a pump but just came with a cap disappointed it didn't have a pump as will not be easy to get out bottle have never had any problems with anything else I have bought
Helpful Report
Posted 1 year ago
Good value products BUT I didn't receive what was ordered spent just on £100 5 wrong items and because I didn't receive my e receipt they can't do anything but my bank statement says the money was taken out as soon as the order confirmed
Helpful Report
Posted 1 year ago
Received after a week . I had to contact Justmylook to find out where my parcel is and was told there was a delay in dispatching my order.
Helpful Report
Posted 1 year ago
Justmylook is rated 4.6 based on 95,550 reviews