Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.58

4.6 Rating 100,403 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 100,403 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 21st December 2025

2220

Anonymous

Anonymous // 01/01/2019

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“Perfume smells amazing and my order was very quick will order again”

Helpful Report

Posted 3 days ago

“Affordable and easy to use products that actually work.”

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Posted 3 days ago

“Great stuff”

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Posted 3 days ago

“Sent wrong item 3 days before Christmas, only just heard back from customer service Tuesday at 7 pm and I am still without what I ordered in the new year.”

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Posted 3 days ago

“Haven't even received my order! No communication, terrible customer service”

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Posted 3 days ago

“Very pleased with my purchase of Kerastase shampoo & conditioner Easy to order and delivery was super quick in time for Christmas 🎄”

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Posted 3 days ago

“Excellent customer journey”

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Posted 3 days ago

“I ordered for items , only for one of my orders to be removed. And that particular item is still on the website, very much available Customer service very poor, what is the purpose of bringing my issue to you without helping. Zero urgency in resolving issues. I expected way better from justmylook”

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Posted 3 days ago

“Ordered my product for Christmas still haven’t received it, will never use this company again”

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Posted 3 days ago

“Still havent recieved product that was a christmas present . Royal mail never recieved. Contacted several times and provided address and postcode several times. DO NOT BUY FROM HERE IT IS A SCAM !!”

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Posted 3 days ago

“Did not receive one of my parcel so disappointed 😔 even though they refunded. I was fully sad”

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Posted 3 days ago

“Perfect quick delivery”

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Posted 3 days ago

“Twice I have used this site and expected free next day delivery as quoted on order form with Evri. On both occasions, delivery was delayed and delivered by Royal Mail. You are giving consumers false information.”

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Posted 3 days ago

“Liquid burn smells like sweet festive goodness and the delivery was very fast.”

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Posted 3 days ago

“An item from my parcel was missing, 10 days later still no response from this company”

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Posted 3 days ago

“Had product in stock I could not find elsewhere, ordering was simple and delivery was prompt and product well packed . Excellent service”

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Posted 3 days ago

“Perfume was very well wrapped and arrived quickly. The price was amazing and great service!”

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Posted 4 days ago

“I found the products I needed at a competitive price. They arrived promptly and were well packaged.”

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Posted 4 days ago

“my after shave arrived very quickly and well weapped”

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Posted 4 days ago

“Very happy with my purchases as this was the first time using this company. Fast delivery, well packaged products and excellent value 😊”

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Posted 4 days ago

Justmylook is rated 4.6 based on 100,403 reviews