Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,655 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 21st February 2026

Madeline Goode-Marshall

2249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 4 days ago

“I've been using justmylook since I was unable to buy the essence vegan range in shops near me. I love the site, great products and I can try things I've not used before cheaply, good prices and great delivery times. My only concern is the packaging. Lots of bubble wrap and plastic bags. I'd much prefer a cardboard box with shredded paper in to protect items. I hope they change it.”

Helpful Report

Posted 4 days ago

“A Brilliant Experience, Brilliant Product , Great Value and Brilliant Fast uncomplicated Service, Thank you Justmylook”

Helpful Report

Posted 4 days ago

“I have ordered several times from Justmylook and I can honestly say that my experience has been great every single time. At the beginning, I was a bit skeptical because I wasn’t sure what to expect. However, after receiving my first parcel in perfect condition, they completely gained my trust. All the products were genuine, carefully packaged, and arrived in excellent condition. The delivery was smooth, and the communication was clear throughout the process. I’m actually expecting two more parcels today, which says a lot about how satisfied I am with their service. I highly recommend this website to anyone looking for quality products at good prices and a reliable shopping experience. I will definitely continue ordering from them!”

Helpful Report

Posted 4 days ago

“Excellent Website competitive prices and excellent delivery service! Just in time for Valentines!”

Helpful Report

Posted 4 days ago

“Arrived promptly, and a great range of products.”

Helpful Report

Posted 4 days ago

“Brilliant service and products”

Helpful Report

Posted 4 days ago

“The product came securely, it was a perfume. The perfume was a disappointment.”

Helpful Report

Posted 4 days ago

“Absolutely terrible service. Wrong item got delivered. I email customer service they asked me for details and photos of the product I received, I replied back with all the information and I never heard anything from them since. I have emailed them 4 times since and still no reply. Completely blanking me. Id give 0 rating”

Helpful Report

Posted 4 days ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 2 days ago

“Amazing company! I will advise it to all my friends!”

Helpful Report

Posted 4 days ago

“Always pleased with my products from Just My Look. Deliveries good”

Helpful Report

Posted 4 days ago

“Great service”

Helpful Report

Posted 4 days ago

“Good prices free delivery and fast delivery will continue to order from you”

Helpful Report

Posted 5 days ago

“My regular beauty shop 😊”

Helpful Report

Posted 5 days ago

“Good prices, quick delivery. Definitely recommend!”

Helpful Report

Posted 5 days ago

“Excellent prompt service”

Helpful Report

Posted 5 days ago

“I ordered the Remington shine strainers as my husband lost mine the last time we travelled. I love these and the shine on my hair afterwards was great .”

Helpful Report

Posted 5 days ago

“Did not receive the item would not recommend ordering from here.”

Helpful Report

Posted 5 days ago

Hello, Thanks for your review. Please email customerservices@justmylook.com, and we will work to resolve this for you. Justmylook x

Posted 2 days ago

“Fantastic experience. Easy to order, plenty of choice and excellent prices. A quick delivery which is always welcome.”

Helpful Report

Posted 5 days ago

“Great products. Waiting for delivery for over a week tho.”

Helpful Report

Posted 5 days ago

Justmylook is rated 4.6 based on 101,655 reviews