Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,021 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 24th June 2026

2437

Anonymous

Anonymous // 01/01/2019

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“I ordered this product as a birthday gift for my daughter. It was delivered within a few days,was a good price and my daughter is delighted with it. When I want to buy another similar product I will definitely shop with Justmylook again”

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Posted 4 days ago

“Was sold a faulty bottle which cracked after a few days (wasn't dropped or anything) and the best I was offered a 10% discount to replace it. Won't be using this company again and would advise others to avoid”

Helpful Report

Posted 4 days ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 2 days ago

“love all my stuff what I order . Overall I love this shop as you get everything you need and fast delivery.”

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Posted 4 days ago

“Excellent ordering and delivery time. Always pleased with my order.”

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Posted 4 days ago

“I didn’t get my delivery but in the website it’s shown as delivered”

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Posted 4 days ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 2 days ago

“As always, I was very pleased with my products from just my look. The only downside this time was that despite being quoted that my products would be delivered by Royal Mail within 48 hours of the order being received, it actually took 96 hours to arrive- and it wasn’t even a bank holiday! Disgusting in my opinion, for what it’s worth.”

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Posted 4 days ago

“Fast quick delivery, has everything you want”

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Posted 4 days ago

“Good choice,good prices,free delivery, timely and kept informed of delivery - what else can you ask.”

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Posted 4 days ago

“Perfume ordered was gone off. Company were not agreeable to exhange or refund. Very poor service”

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Posted 4 days ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 2 days ago

“Nice and quick delivery. All legit and always better price when compared with other similar platforms. Plus free delivery when you spent 20-25£.”

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Posted 4 days ago

“Always super quick delivery things that are out stock.come back in to stock quickly Great discount prices always get my hair care stuff from here”

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Posted 4 days ago

“Very reasonably priced perfumes and other cosmetics that arrive within a few days. Customer service was very helpful”

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Posted 5 days ago

“First time using these guys and it will be the last. Almost 2 weeks and package nowhere to be seen. Their customer service is atrocious, they don’t care about helping you. Quick to take your money and then don’t want to refund you.”

Helpful Report

Posted 5 days ago

Hello, Thanks for your review. We can see the relevant team are working to resolve this for you. Justmylook x

Posted 2 days ago

“Even though I didn’t know what the fragrance I bought smelled like, it was everything I hoped it would be. It smelled amazing, and for the price it’s brilliant. Will definitely be buying more fragrance”

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Posted 5 days ago

“The smell is just great the price is ideal, and your service is top quality 👌.”

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Posted 5 days ago

“Really good experience and incredible prices!”

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Posted 5 days ago

“Great experience! My perfume arrived very quickly and was well packaged. Very happy with my purchase!”

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Posted 5 days ago

“Quick and good 👍”

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Posted 5 days ago

“Love my purchase I recommend justmylook to anyone great experience thank you 😊”

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Posted 5 days ago

“Lasting perfumes”

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Posted 5 days ago

Justmylook is rated 4.6 based on 104,021 reviews