Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,664 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,664 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 21st February 2026

Madeline Goode-Marshall

2249

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product and a brilliant quick service with excellent communication throughout”

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Posted 4 days ago

“I have had an amazing experience using Justmylook: the range of products and the prices are extremely good. My order came with the Royal Mail and delivered when I was informed it would, two days after I ordered it”

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Posted 4 days ago

“I was very happy with my order from use my look. The delivery was quick and well packaged. I will definitely use this website again.”

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Posted 4 days ago

“Great products at fantastic prices with prompt delivery. Would definitely recommend”

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Posted 4 days ago

“Before chrismas my pakege been lost ,have bad expiriance”

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Posted 4 days ago

Hello, Thanks for your review. We are sorry to hear that. Please email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 3 days ago

“My purchase arrived well packed and delivered on time given, very satisfied with the product which was great value.”

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Posted 4 days ago

“Good prices and range of priducts and fast delivery too!”

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Posted 4 days ago

“Purchased a men’s Remington R4 Shaver and and it has made my face extremely sore and red. Now using a Philips shaver from a different supplier and it’s perfect. Clearly the Remington shaver is faulty and Justmyluck don’t want to know. No care from customer service.”

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Posted 4 days ago

Hello, Thanks for your review. We are sorry to hear that. We can see that our customer care team has reached out to advise that a full fault inspection has been carried out on the item, and no fault could be found with the unit. Due to this, the item has been returned to you free of charge. Sincere apologies for any inconvenience caused. Justmylook x

Posted 3 days ago

“Amazing and came when expected”

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Posted 4 days ago

“Excellent service”

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Posted 5 days ago

“I've been using justmylook since I was unable to buy the essence vegan range in shops near me. I love the site, great products and I can try things I've not used before cheaply, good prices and great delivery times. My only concern is the packaging. Lots of bubble wrap and plastic bags. I'd much prefer a cardboard box with shredded paper in to protect items. I hope they change it.”

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Posted 5 days ago

“A Brilliant Experience, Brilliant Product , Great Value and Brilliant Fast uncomplicated Service, Thank you Justmylook”

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Posted 5 days ago

“I have ordered several times from Justmylook and I can honestly say that my experience has been great every single time. At the beginning, I was a bit skeptical because I wasn’t sure what to expect. However, after receiving my first parcel in perfect condition, they completely gained my trust. All the products were genuine, carefully packaged, and arrived in excellent condition. The delivery was smooth, and the communication was clear throughout the process. I’m actually expecting two more parcels today, which says a lot about how satisfied I am with their service. I highly recommend this website to anyone looking for quality products at good prices and a reliable shopping experience. I will definitely continue ordering from them!”

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Posted 5 days ago

“Excellent Website competitive prices and excellent delivery service! Just in time for Valentines!”

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Posted 5 days ago

“Arrived promptly, and a great range of products.”

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Posted 5 days ago

“Brilliant service and products”

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Posted 5 days ago

“The product came securely, it was a perfume. The perfume was a disappointment.”

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Posted 5 days ago

“Absolutely terrible service. Wrong item got delivered. I email customer service they asked me for details and photos of the product I received, I replied back with all the information and I never heard anything from them since. I have emailed them 4 times since and still no reply. Completely blanking me. Id give 0 rating”

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Posted 5 days ago

Hello, We apologise that you were sent an incorrect item and for any inconvenience caused by this. We can see that our customer care team has sent you a pre-paid label to return this with. Upon receipt, we will either refund/replace the goods as per your preference. Justmylook x

Posted 3 days ago

“Amazing company! I will advise it to all my friends!”

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Posted 5 days ago

“Always pleased with my products from Just My Look. Deliveries good”

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Posted 5 days ago

Justmylook is rated 4.6 based on 101,664 reviews