Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,138 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,138 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 20th August 2026

Anonymous

Justmylook 5 star review on 19th August 2026

Anya Thompson

Justmylook 5 star review on 18th August 2026

Trish Ndolo

Justmylook 5 star review on 2nd August 2026

Olubusayo Onabamiro

2566

Anonymous

Anonymous // 01/01/2019

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“Order to delivery very good . Item on delivery was damaged , requested an exchange 9 days ago and still waiting , customer service ok with how to return item up no update when I will expect my order.”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has issued a replacement for the damaged item. Justmylook x

Posted 1 week ago

“All went to plan and received my purchase in good time at a fair price, thank you.”

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Posted 1 week ago

“Simple to use, great prices, well packed and received in good time! I would use again!!”

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Posted 1 week ago

“My friends hair looked really shiny so I asked what products she was using. She told me she was using Wella Nutri Enrich shampoo and conditioner. I bought it 2 weeks ago and I'm so happy with it. My hair is already so soft and shiny. The bottles are huge too so will last me ages. This is my new favourite hair product”

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Posted 1 week ago

“Great price for my product”

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Posted 1 week ago

“Great product delivered promptly and with a great price !!!!”

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Posted 1 week ago

“I purchased the Revlon One-Step Volumiser Plus. I used it twice. It was awful. My hair lacked volume, it was not smooth and was fly away. Unlike other similar products that I have used. I immediately contacted the escalation team at Justmylook suggesting my purchase is faulty. I was informed that since I had opened and used the product there was nothing that they could do. Overall very disappointing.”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 week ago

“1 of the 2 bottle lids weren’t on tight enough and I lost lots of shampoo spillage all over the bubble wrap”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 week ago

“Great price for body spray and my daughter loves it.”

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Posted 1 week ago

“Happy with the products”

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Posted 1 week ago

“Excellent. Bought a few items recently, all good, no issues, quick delivery. Will be using again. Highly recommend.”

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Posted 1 week ago

“Great service punctual delivery and easy to order on the app would definitely use this company again great experience”

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Posted 1 week ago

“Great customer service, prompt delivery and unbeatable prices”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“Really like the service they gave me.”

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Posted 1 week ago

“Excellent product, great prices quick delivery. I will definitely use again”

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Posted 1 week ago

“Excellent service. Fast shipping. Great prices. Highly recommended.”

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Posted 1 week ago

“I've pretty much always worn Armani, so it's become my signature scent at this point. My usual store was sold out and I was honestly so disappointed. I decided to try my luck with Justmylook, although I was a little sceptical about whether they'd actually deliver. But honestly, boom!! it arrived in no time! 😂 And not having to wait ages for my order was definitely a bonus I'd recommend Justmylook any day to anyone. Really happy with the whole experience. Thank you!”

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Posted 1 week ago

“Always deliver promptly , arrived next day and packaging was great .”

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Posted 1 week ago

“Brilliant and very reasonably priced. Get all my cosmetics from Justmylook.”

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Posted 1 week ago

Justmylook is rated 4.6 based on 105,138 reviews