Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,908 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 27th September 2026

2712

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purple shampoo great stuff”

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Posted 1 week ago

“Didn't receive my parcel which wasn't the best but couldn't have asked for quicker response in my refund. I had to source items elsewhere and I am not sure if i will buy again from them.”

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Posted 1 week ago

“Great Delivery, Nice and genuine product”

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Posted 1 week ago

“2 weeks later still no order or refund. Shocking experience.”

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Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 6 days ago

“Super quick delivery and best price for what I wanted to buy.”

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Posted 1 week ago

“I ordered Mugler Angel EDT 50 ml but you sent me perfume that is three and a half years out of date, there is barely any smell and the liquid is brown instead of the pale pink it should be. I have sent proof by way of photos, batch number and an email from Mugler but you will not help me other than to send the perfume back at my own cost for an "inspection", oh and a 10% discount on a future order. I WILL NOT BE BUYING FROM YOU EVER AGAIN £38.50 DOWN THE DRAIN”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Unfortunately, as the item has been unsealed and used, we are unable to accept your return at this stage in line with our returns policy. Justmylook x

Posted 6 days ago

“excellant”

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Posted 1 week ago

“I’m not a regular online shopper, but a hair product I use is available, couldn’t fault the service at all”

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Posted 1 week ago

“Good price and quick delivery”

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Posted 1 week ago

“No compassion from a delivery place error. Items stolen and this company can’t compensate anything”

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Posted 1 week ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 6 days ago

“Good experience”

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Posted 1 week ago

“ASked them to add the discount code but they ignored my request.”

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Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 6 days ago

“Excellent website, very easy to negotiate. Excellent choice of products at very competitive prices. Quick delivery good communication throughout.”

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Posted 1 week ago

“I’ll never Order again. 5 emails I’ve had to “write a review” I’ve bought my product. It’s a Christmas present not going to be open for another 3 months. I don’t need another 100 emails for a review.”

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Posted 1 week ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 6 days ago

“Very good perfume online store at very good price with very fast delivery”

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Posted 1 week ago

“They’re simply the best”

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Posted 1 week ago

“Bought as Xmas gift so cannot comment on the product but delivery was in good time”

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Posted 1 week ago

“Justmylook are very competitively priced in all their products. The only thing is you have to spend £25 to get free delivery”

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Posted 1 week ago

“The prices are competitive, I couldn’t find what I was looking for cheaper. Order was dispatched and arrived very quickly and was extremely well packaged. Would highly recommend and would definitely order from them again”

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Posted 1 week ago

“One of my items arrived damaged but customer service was great and I was sent a replacement the next day.”

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Posted 1 week ago

Justmylook is rated 4.6 based on 105,908 reviews