Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.58

4.6 Rating 100,527 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 100,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 21st December 2025

2220

Anonymous

Anonymous // 01/01/2019

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“Item never arrived and emails ignored”

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Posted 5 days ago

“Don’t bother paying for next day delivery as it’ll come 4-5 days later 😓”

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Posted 5 days ago

“Received the wrong item which was a Christmas present emailed them to advise on 23rd December was emailed to say they would send the correct item. Still not received it when I emailed them to chase it up I had to go back through the whole process again and I am still no closer to receiving and refund or the correct item”

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Posted 5 days ago

“quick delivery as described”

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Posted 5 days ago

“Excellent service. Thank you”

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Posted 5 days ago

“Brilliant service and quick delivery. Great price too”

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Posted 5 days ago

“Great, many thank 😊”

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Posted 5 days ago

“Ordered perfume for my granddaughter and she loves it. Came in time for Christmas even though it was a late order.”

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Posted 5 days ago

“arrived promptly and on time.”

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Posted 5 days ago

“Good prices, quick and easy delivery. Everything is well packed to protect products.”

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Posted 5 days ago

“It is not the fault of Justmylook, but Royal Mail claim to have tried to deliver my order FIVE times and I was in every time!”

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Posted 5 days ago

“Impressively quick delivery, well packaged and decent prices for the perfume ordered. First time buying from this site but will certainly use again in the future, particularly when needing something last minute! Thanks.”

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Posted 5 days ago

“Brought 2 items of after shave and perfume both came as described and fast dispatch time many thanks”

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Posted 5 days ago

“Received items in poor condition have received 4 or 5 emails asking for different order details photographs etc still waiting on a conclusion doesn't make sense”

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Posted 5 days ago

“I never recieved my order and had to chase twice for an update to then be advised there was a "stock error" and they have refunded me (that same day that I chased again) apparently there was no stock. I ordered 3 things so unlikely this is true. I sent an email to ask why I was issued a tracking number if all the items were out of stock but had no response back so currently I do not believe this is a legitimate store and would advise you NOT to order this is potentially a scam site collecting data.”

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Posted 5 days ago

“I wanted perfume for Christmas as a last minute gift and chose Justmylook as they advertised delivery in time for Christmas on their website. I even paid more than other websites who were honest and said would be delivered after Christmas. The perfume arrived on the 27th which was extremely disappointing. Won’t use again.”

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Posted 5 days ago

“Bought a few perfumes off this site for my girlfriend, nearly always got excellent discounted prices on big name fragrances. Very happy and would use again.”

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Posted 5 days ago

“Never had an issue with this site until I ordered something and the completely wrong product came. Which is an inconvenience because I have to go through the stresses of the return policy. Which is stressful for someone disabled such as myself.”

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Posted 5 days ago

“Perfect and arrived in very good time. I have used this company several times now, and have been happy with every purchase. Will definitely use again 😊”

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Posted 5 days ago

“Both my products where great, well packaged and delivery was very quick.”

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Posted 5 days ago

Justmylook is rated 4.6 based on 100,527 reviews