Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 103,190 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 103,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 17th May 2026

2341

Anonymous

Anonymous // 01/01/2019

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“Great price, free delivery and great service”

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Posted 2 months ago

“Quick and easy, great product and service. Couldn't fault it.”

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Posted 2 months ago

“Lots of lovely products available on this website. Great choice in fragrances and prices to suit everyone. Without websites like this, with discounts on products, I honestly couldn’t afford to buy a lot of items. Great service and fast delivery. Thank you. Kind regards,Angela. Xx”

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Posted 2 months ago

“products arrived quickly. well packages and great quality”

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Posted 2 months ago

“Amazing experience. Excellent service provided. Every step was straight forward from placing order to delivery. Delivery was super fast. Will order again in the future loved that the delivery was free.”

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Posted 2 months ago

“The quality of product was very good, especially for the pricing and delivery was exceptional.”

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Posted 2 months ago

“Was a bit sceptical, as my first time shopping with Just my look - but the Armani Si arrived next day, all ok and smells wonderful! Excellent price as 100ml less than 50ml elsewhere so really pleased. Would use again. Thank you.”

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Posted 2 months ago

“Half of order refunded (wasn't notified why), product was in stock when order was placed. I placed the order due to promotional price. It will take up to 10 days to refund my account.”

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Posted 2 months ago

Hello, Thanks for your review. We are sorry to hear that. The item was refunded due to stocking issues. Sincere apologies for the inconvenience caused. Justmylook x

Posted 2 months ago

“I ordered my Son’s favourite, Hugo Boss Original, for his birthday. Also treated myself to my favourite, Cerrutti 1881, just because! Excellent value for 100mls each. Speedy free delivery too thanks!”

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Posted 2 months ago

“Bought a perfume EXPLORER EXTREME Montblanc from justmylook 49.99 pounds quite recently and was delivered ,however the lead as depicted was so fragile ,it just came off. Rendering it impossible to use as I can't spray it.getting a refund has been impossible. The scent is choking as it is all over my house because of vaporization and spillage.the lead is broken from the top. Order # J28182251.please help me get a refund .How could the bottle be so fragile for a perfume.I am very disappointed with my purchase and they are not being understanding at all.i have several correspondence with regards to this item but all have been in vain They literally want me to send the broken bottle depicted via the post office. This cannot be closed as it is broken . I have asked them to get a courier to come get it but they insisting on me returning it. How is that possible without spillage.vaporization is still taking place. I honestly regret buying from them. I need a refund please.this is not like it fell no.the lead just came off .Just like that.its been so stressful dealing with this issue.please intervene. Thank you very much. Customer Ian”

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Posted 2 months ago

“A decent product , nice price as well.”

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Posted 2 months ago

“Xxxxxxxxxxxxxx”

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Posted 2 months ago

“Worst experience ever. All the perfumes are fake and damaged and they don’t even accept return”

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Posted 2 months ago

Hello, Thank you for your review. I'm sorry to hear that you are unhappy with your order. We can confirm all items sold are genuine as labelled. Sincere apologies for any inconvenience caused. Justmylook x

Posted 2 months ago

“Love just my look. Very reasonable prices & super quick delivery!”

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Posted 2 months ago

“A good range of products at good prices, and quick delivery. Very pleased with the service!”

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Posted 2 months ago

“Very pleased with justmylook order fast delivery packed well would highly recommend”

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Posted 2 months ago

“Speedy delivery”

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Posted 2 months ago

“Excellent service product and delivered on time”

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Posted 2 months ago

“The products are great and the prices are fair, but the delivery time really lets it down. I was waiting nearly two full weeks for my order to arrive, which is disappointing. I’m based in Ireland, so it’s not exactly far. For comparison, when I order from Croatia — about 2,000 km away — it usually gets here within two weeks at worst. Because of that, I’d definitely think twice about ordering from this site again.”

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Posted 2 months ago

“Not happy with the perfume bought, I'm convince it's not a real one, I returned it and they returned it back to me Will never buy again with them and definitely not recommand this website”

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Posted 2 months ago

Justmylook is rated 4.6 based on 103,190 reviews