Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 103,319 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 103,319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 26th May 2026

Jameelah Carama

Justmylook 5 star review on 24th May 2026

Blessmore Elvis Chakundura

Justmylook 5 star review on 17th May 2026

2343

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice of products and prices are normally lower than other places”

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Posted 2 months ago

“Good product and quick delivery”

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Posted 2 months ago

“Always been good when ordered, never had any issues”

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Posted 2 months ago

“Received a previously sold item which had been opened and possibly used. Returned it and was not given a refund, instead they returned item back to me saying they check items before sending them out - which inferred I was at fault ! Indeed I was not as the item was NOT SEALED when I received it. A HUGE amount of money wasted for something which was not my fault. My advice, buy elsewhere. His is not an ethical company who put Customer Service high on their list !!”

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Posted 2 months ago

Hello, Thank you for your review. We are unable to accept a return or issue a refund for any beauty or personal care item that has been opened, unsealed, or used. This firm policy ensures the integrity and hygiene of our stock for all customers. Justmylook x

Posted 1 month ago

“As always fast , well wrapped delivery”

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Posted 2 months ago

“Excellent service, easy to use ordering. Great products at really good prices.”

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Posted 2 months ago

“Order never arrived and they refused to give me a refund. Absolutely shocking will never use again”

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Posted 2 months ago

Hello, Thank you for your review. We can see the relevant department are working to resolve this for you. Justmylook x

Posted 1 month ago

“Superb service, the set was amazing and the price unbelievable. Thank you!”

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Posted 2 months ago

“Daughter is extremely happy with the hair straightener. Best price was at justmylook. Over 50% cheaper! Brilliant cheers.”

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Posted 2 months ago

“Very pleased with the products”

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Posted 2 months ago

“Really good value for money and fast delivery too. My only criticism would be the large amount of unecessary plastic bubblewrap in the packaging.”

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Posted 2 months ago

“Great service, postage timely and products are very competitively priced.”

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Posted 2 months ago

“Its a dangerous ,addictive site . The prices just cant be beaten . Everything is perfect , fast delivery and very well packaged .”

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Posted 2 months ago

“Excellent experience. Ordered & delivered within a few days.Regular updates. Would recommend.”

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Posted 2 months ago

“Easy to navigate the website, fast delivery and good product.”

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Posted 2 months ago

“‏love justmylook great quality product lovely service Thank you”

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Posted 2 months ago

“I placed an order on 6 March and selected next day delivery. My order was delivered 11 March which is not next day, I had no update of the progress of my order. When I did receive it one item was not even delivered I had no update about this either until the day of delivery. This is unacceptable.”

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Posted 2 months ago

Hello, Thank you for your review. We can see our customer care team has issued a refund for the out of stock item. Justmylook x

Posted 1 month ago

“Wide range of products and great offers”

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Posted 2 months ago

“Couldn't find this sun spray anywhere in shops, best price here, quick delivery will be using this shop for many more items in future 😀”

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Posted 2 months ago

“Very nice, 😍😍”

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Posted 2 months ago

Justmylook is rated 4.6 based on 103,319 reviews