Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,021 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th January 2026

Russel Dsouza

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

Angi Shaffi

2247

Anonymous

Anonymous // 01/01/2019

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“Very pleased, came quickly, good prices. Will use again”

Helpful Report

Posted 1 week ago

“I purchased Boucheron perfume and have been using this product for many years, which is fantastic and now relatively inexpensive. Just my look delivered my package on time and in good condition. Thank you. Ann, Cheshire”

Helpful Report

Posted 1 week ago

“Disgusting I ordered a product on 17th December and I’m still waiting. Informed today it will have to be investigated and will take minimum of three weeks. DO NOT order from this company”

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Posted 1 week ago

“It was terrible, they brought me an empty box from another perfume and they are still sorting it out, they did not return my money, I do not recommend buying here”

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Posted 1 week ago

“I can not review products i have not received. Nearly two weeks and no information about where my items are.”

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Posted 1 week ago

“Excellent and quick delivery”

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Posted 1 week ago

“My package arrived with one item missing. I ordered 7 items. It only received 6. Your customer care is horrible and you’ve failed to resolve this issue. So, no, it was unfortunately a bad experience for me and I regret purchasing from you. Also, no matter how low the price is, I will not shop here again and will definitely not be recommending it!”

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Posted 1 week ago

“First time buying from this company and it was a very good experience. My products were in stock at a great price and were delivered to me very promptly. I will definitely use them again.”

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Posted 1 week ago

“Trust worthy and says what it does on the tin. Keep up the great work”

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Posted 1 week ago

“Always great prices and a wide range of products. Delivered on time and packaged well. Highly recommend!”

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Posted 1 week ago

“Excellent experience dealing with my return and promo refund thank you”

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Posted 1 week ago

“Great selection of beauty products at great prices. Bought my Olaplex at a 50% discount.”

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Posted 1 week ago

“I had a very good experience with your company, easy shopping, fast delivery and well packaged product. Thank you.”

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Posted 1 week ago

“Very quick delivery and really decent prices”

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Posted 1 week ago

“Sent wrong item contacted 15 times with no solution to their mistake. Wasted £50 on perfume I didnt order”

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Posted 1 week ago

“Amazing smell”

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Posted 1 week ago

“I did not receive my order and reported it to just my look a bot responded saying they were dealing with my query. That was a week ago. No communication since. I am not happy at all.”

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Posted 1 week ago

“Easy to navigate website. Huge range of beauty products of all types and price points. Frequent, genuine offers on products across the range. Tracked, free postal delivery. Excellent communication with customer.”

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Posted 1 week ago

“Great gift set. Excellent price and prompt delivery. Will definitely order again.”

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Posted 1 week ago

“If I could give zero stars, I would. I received the wrong item, which I sent back. No exchange, no response, no refund. Worst shopping experience, will never buy from them again, and do not recommend to anyone. Do yourself a favour, avoid avoid avoid.”

Helpful Report

Posted 1 week ago

Justmylook is rated 4.6 based on 101,021 reviews