Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,052 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,052 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 24th June 2026

2437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received an order with missing items and it’s very very to get it resolved, repeatedly passed around from WhatsApp to email after multiple messages”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can confirm your order left our warehouse in full. Justmylook x

Posted 3 days ago

“Excellent condition well done. Excellent customer service well done guys thanks again for everything”

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Posted 1 week ago

“There is an amazing selection of products, including Kbeauty! Prices are fair and often better than elsewhere online. The dispatch and delivery can take a longer than expected (10 days), but overall great website.”

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Posted 1 week ago

“Excellent service, great packaging, will order again.Thank you for everythinng.”

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Posted 1 week ago

“Fast delivery”

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Posted 1 week ago

“Quick delivery and great products”

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Posted 1 week ago

“Bought perfume here at a vastly cheaper price than on the high street. There was a good choice but I knew what I was looking for so went straight for that. The item was received within a week and was very well packaged as it was glass”

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Posted 1 week ago

“Good quality products ,fast delivery.Happy customer.”

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Posted 1 week ago

“Rachel from customer service was extremely unhelpful - will not be shopping with you again.”

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Posted 1 week ago

Hello, Thanks for your review. We confirmed that the hygiene sealed cable twist tie had been removed and resealed during review, which suggests signs of use and prevents us from accepting the return. Justmylook x

Posted 3 days ago

“Item was as described, beautiful scent”

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Posted 1 week ago

“Love shopping justmylook Great products and service”

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Posted 1 week ago

“I've been ordering quite a few products from Justmylook lately, and have been happy with prices, packaging and delivery times, and mostly the quality of the items.”

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Posted 1 week ago

“You guys are really . My staff was not delivered you have refused to respond eventhougg you know that it is missing”

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Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has raised an investigation with the relevant team. Justmylook x

Posted 3 days ago

“YOU CONNED ME.”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has reached out to resolve this for you. Justmylook x

Posted 3 days ago

“Over the moon with my purchase. Best tongs I’ve bought yet. And probably the cheapest. Well worth it!”

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Posted 1 week ago

“Brilliant company, best price by far for product and super fast delivery.... i'll be back !”

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Posted 1 week ago

“Pefrect item as decribed, very good price, quick delivery”

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Posted 1 week ago

“Easy to navigate to find products, delivery is always prompt and correct. Always find good deals on products.”

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Posted 1 week ago

“Prompt delivery just what i ordered my favourite always buy from just my look”

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Posted 1 week ago

“Really pleased really good prices & good service Evri were a bit slow delivering but that was not ur fault definitely use again”

Helpful Report

Posted 1 week ago

Justmylook is rated 4.6 based on 104,052 reviews