Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 100,868 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 100,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 14th January 2026

Anonymous

Justmylook 5 star review on 12th January 2026

Hamaad Hussain

Justmylook 5 star review on 11th January 2026

Julie Courtier

2229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost my order now won’t reply to me and no products which I paid for won’t order again from this company”

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Posted 6 days ago

“I never received my order , and I contacted customer service numerous times with no reply , terrible customer service.”

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Posted 6 days ago

“Very pleased, I bought hair product that was on sale, excellent value”

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Posted 6 days ago

“Really loved it, easy to use and my hair is shiny and beautiful Reasonable price and on time delivery”

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Posted 6 days ago

“Was very late to deliver and no response from them”

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Posted 6 days ago

“Very good customer service and quick delivery, packaging and details are good.”

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Posted 6 days ago

“I placed my ordered on 27th December 2025 and as of 11th January 2026 I'm still waiting.”

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Posted 6 days ago

“Excellent service. Quick delivery”

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Posted 6 days ago

“Super fast delivery”

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Posted 6 days ago

“Amazing The parcel properly packed. No bend no damage. Quality of product is delighted”

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Posted 6 days ago

“Terrible experience, ordered a perfume and it arrived damaged. Tried for a week and half to contact customer services and still no solution. Will not use just my look again.”

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Posted 6 days ago

“Ordered 2 fragrances that were showing as next day delivery. The package didn’t arrive for a week and only one item was present. However both items showed as delivered. I have made several attempts to make contact and get a refund but don’t get any response. Terrible service. Will never use again”

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Posted 6 days ago

“Efficient service. Good value.”

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Posted 6 days ago

“Authentic products. Daughter loves her Xmas gifts”

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Posted 6 days ago

“Brilliant priced and brilliant scent.”

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Posted 6 days ago

“Fantastic place to shop online. Great quality and value for money. Very happy with my purchases and will definitely be back for more. Highly recommend”

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Posted 6 days ago

“Great range of products . I purchased Paradoxe by Prada in the sale at an excellent price. Arrived quickly and well packed”

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Posted 6 days ago

“Good evening. I received the wrong product and I’m still waiting for the returns label to return the wrong product and then to receive the correct product. I’m very frustrated.”

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Posted 6 days ago

“The shipping company hasn't delivered my order, and I've been contacting your customer service for three weeks to resolve the issue, but they haven't done anything.”

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Posted 6 days ago

“Excellent service from JustMylook. Thank you”

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Posted 6 days ago

Justmylook is rated 4.6 based on 100,868 reviews