Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,088 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,088 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th January 2026

Russel Dsouza

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

Angi Shaffi

2247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great website and a wonderful selection of stock. Plus very speedy and free delivery. Win win!”

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Posted 1 week ago

“I've been looking for specific haircare products everywhere online and only JustMyLook had them in stock plus the price was great. Swift delivery, alle great! Will definitely shop again here.”

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Posted 1 week ago

“Avoid them.”

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Posted 1 week ago

“Loved my products I got the packaging was great an was delivered supper fast will definitely use again”

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Posted 1 week ago

“Sent me the wrong item and didn’t even respond to my question. Customer service is ridiculously slow so I’ll likely be waiting weeks for a response to get the right item this time.”

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Posted 1 week ago

“Great product. Smells divine. Given to a friend as a birthday gift. She absolutely loves it.”

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Posted 1 week ago

“Excellent service, great product. Would purchase again”

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Posted 1 week ago

“Like this company reasonable prices and excellent selection of products”

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Posted 1 week ago

“I’m chasing team to return my product from one week, with the response from team , seem they don’t care customer & person urgency”

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Posted 1 week ago

“I used Justmylook for the first time earlier this year, based on the incredibly competitive price of a fragrance I wanted to buy and their excellent reviews on Trustpilot. Wow, I was not disappointed! My order arrived promptly (by Royal Mail - thank you for not using 'less reliable' couriers shall we say!) and in pristine condition. Having had such a positive experience, I made Justmylook my first port of call when I was looking to add another two fragrances to my collection. Amazingly, they again offered the most competitive prices, so they secured my business a second time. My second order arrived as quickly as the first and again in immaculate condition. Both fragrances (Gucci Rush and Estée Lauder Pleasures) 100% genuine and amazing value. Great company - would not hesitate to recommend.”

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Posted 1 week ago

“It is so easy to order from justmylook i ordered all my makeup and it was all in stock and if you order so much you get free postage so thats what I do.”

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Posted 1 week ago

“Didn't get delivered to wrong address”

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Posted 1 week ago

“Good service”

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Posted 1 week ago

“Great experience from start to finish! Arrived when it stated it would - thank you”

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Posted 1 week ago

“I always enjoy looking through the website of Justmylook to see what's new, what's in the sale and what my go to products on an easy to see and easy to use website. There's good customer service too. What's not to like at Justmylook.”

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Posted 1 week ago

“Amazing prices and delivered on time what's not to love.”

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Posted 1 week ago

“Bargain prices on excellent products and delivery always, on time. What more could you ask for 😀”

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Posted 1 week ago

“Very fast shipping”

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Posted 1 week ago

“My item came on time highly recommended”

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Posted 1 week ago

“Easy to order and quick delivery, plus a very competetive price.”

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Posted 1 week ago

Justmylook is rated 4.6 based on 101,088 reviews