Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 102,632 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 102,632 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 12th April 2026

2276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just My Look’s time from order to delivery was excellent as always. Wella hair products, which suit my fine hair, at very competitive prices and a great selection of them too. Highly recommend JML!”

Helpful Report

Posted 2 weeks ago

“I paid for next Day delivery Sunday night and item arrived Tuesday. It did not specify on the shipping options only available Mon-Fri. so items arrived after I needed them. Now I have to pay postage to send them back.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We can confirm our customer care team has issued a refund for your order. Justmylook x

Posted 6 days ago

“Fast delivery”

Helpful Report

Posted 2 weeks ago

“Good price for nice perfume but had to knock a star off as my full address that I provided was not put on the label so my parcel went missing and I had to go hunting for it in other buildings! Made me concerned about ordering again.”

Helpful Report

Posted 2 weeks ago

“I ordered kheils ultra moisturiser and I had an allergic reaction making my skin extremely sore”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 6 days ago

“Quick and trustworthy service”

Helpful Report

Posted 2 weeks ago

“Great prices fast delivery 2 nd order will def prefer again”

Helpful Report

Posted 2 weeks ago

“Excellent value, fast delivery.”

Helpful Report

Posted 2 weeks ago

“Awful experience stil not received my order 2 weeks in customer service is awful no help whatsoever kust keep repeating the same thing please wait a little longer. Even when i have been told by royal mail they have lost my item!!!”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We can see our customer care team has issued a full refund for your order. Justmylook x

Posted 6 days ago

“Easy to use website. Great discount codes. Fast delivery with every item being wrapped securely and arrived intact! I would definitely recommend.”

Helpful Report

Posted 2 weeks ago

“i bought gift set tommy impact intense EDP for men its amazing”

Helpful Report

Posted 2 weeks ago

“Paid for same day despatch next day delivery, long story short the package never left the warehouse (tracking confirmed), customer service advised they couldn’t mark the parcel lost until it has been checked in to the courier. Ended up having to buy the items from amazon and they eventually agreed to a refund.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We can see our customer care team has issued a full refund for your order. Justmylook x

Posted 6 days ago

“Great experience”

Helpful Report

Posted 2 weeks ago

“Lives my perfume and such a bargain - thanks!”

Helpful Report

Posted 2 weeks ago

“I Can't lie. I bought Lataffa perfume not only cos it's trending and I wanted it, but I heard JML give a free little gift with every purchase! But there was NO little free gift enclosed! You did me dirty, JML! But nomatter, the Lataffa pink perfume is devine, smells sweet and floral (although it could last longer on the skin imo) and arrived very quickly - thank you JML and Lataffe Perfumes!”

Helpful Report

Posted 2 weeks ago

“It’s almost 10 days and till now i didn’t get my parcel. So sad.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. As the incorrect address was provided at checkout, we are awaiting a response from the investigation we have raised with the courier. Justmylook x

Posted 6 days ago

“Delivery took too long. Tiny product in too much packaging !! Have not tried product yet but as above not sure i will order from this site again”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for your review. We're proud to announce that our mailing bags are made from recycled polythene and are also recyclable, and our bubble wrap is made from recycled plastic and is completely recyclable. Justmylook x

Posted 5 days ago

“Great service, fast delivery, super product👍💪😁”

Helpful Report

Posted 2 weeks ago

“I love just my look. Amazing service. Deals and quick delivery. Great product range.”

Helpful Report

Posted 2 weeks ago

“Very quick delivery, packaged well, good value”

Helpful Report

Posted 2 weeks ago

Justmylook is rated 4.6 based on 102,632 reviews