Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 101,024 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 101,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 19th January 2026

Russel Dsouza

Justmylook 5 star review on 18th January 2026

Madeline Goode-Marshall

Elaine Boyer

Angi Shaffi

2247

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, authentic and everything I think it’s really good. The packaging was good. Everything was good. I even got free delivery. I would rate this to 5 out of 5.”

Justmylook 5 star review on 12th January 2026

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Posted 1 week ago

“Good price, excellent service swift delivery. Im a very satisfied customer. Thank you 😊”

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Posted 1 week ago

“I received an expensive order of Olaplex products. One product although sealed had leaked into the box with approximately a third of the liquid wasted. Upon receipt I went onto the live chat (it was a weekend) and followed all the prompts to give photos of the bottle and I was told someone would come back to me. I have now chased several times since, which has been a week and a half, and have still not had a response. I had an email asking how I rated the customer service and I replied advising I still had not had a resolution. I have since chased a response again and again. Very disappointed”

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Posted 1 week ago

“1st time I have used Just My Look and I will 100% use again. Product was much cheaper than competitor's. Delivery was quick. 100% recommend”

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Posted 1 week ago

“I have reached out to customer services several times about non delivery of my order. NO response whatsoever!! I will not be using your company again and will be contacting my credit card company re non delivery of goods.”

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Posted 1 week ago

“Ordered on the 27th December. Have asked for an update with no reply. Now the 12th jan and I’ve still not received my order.”

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Posted 1 week ago

“Fantastic service and really great prices. Very happy customer ❤️”

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Posted 1 week ago

“I've always had a great experience with Justmylook, from browsing their website and purchasing to the delivery. Things are easy to find and items come packed with great care so that nothing gets damaged. They are one of the first places I look when needing anything beauty wise.”

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Posted 1 week ago

“Excellent Service, product & rapid delivery”

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Posted 1 week ago

“It was good”

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Posted 1 week ago

“Lovely perfect for all events”

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Posted 1 week ago

“Great products at competitive prices.”

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Posted 1 week ago

“Very impressed with the service and I received my item in good time😊”

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Posted 1 week ago

“Use this website regularly to order gifts for others (and myself!) and they never disappoint. Love the great selection of salon shampoos and always good prices, highly recommend”

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Posted 1 week ago

“Pleased with my purchase. It was a good price Good communication . Delivered promptly. Would use again.”

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Posted 1 week ago

“Wrong item several emails sent item still no refund or correct items sent would not recommend”

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Posted 1 week ago

“Very good service packaging and very fast delivery service with no charge🙏🙏❤️❤️❤️”

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Posted 1 week ago

“delivery takes too long.”

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Posted 1 week ago

“Have asked for a refund. They don’t communicate. Haven’t been able to return my items. Very poor customer service. Would not recommend”

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Posted 1 week ago

“Incredible service 🤝very good prices, and been delivered so quickly I really recommend to my friends and families”

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Posted 1 week ago

Justmylook is rated 4.6 based on 101,024 reviews