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Justmylook Reviews

4.6 Rating 95,575 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 95,575 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Just My Look - WAHL Balding Clipper Review Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Ordered ages ago
Helpful Report
Posted 1 year ago
Unfortunately I was sent the wrong mousse I ordered Natural Volume & was sent Extra Volume instead. I have tried this before & it did not suit my hair. I decided not to return as it wasnt till I went to use it that I noticed. I never normally have any issues with Just my look.
Helpful Report
Posted 1 year ago
Not as good as I'd hoped but could be me had a stroke and things arnt so easy Dosent seem to glide like I hoped
Helpful Report
Posted 1 year ago
The goods are OK and relatively well priced. They do eventually arrive but certainly not the next day (or 48 hours) - myself and a friend have both had the same experience regarding delivery. They make a real point about their tracking service on site but after the order they did not provide any tracking info but do tell you the item is dispatched. This left us simply waiting in and wondering when the items would arrive? My order took 3 days and my friends order took 4 days. Personally I received the tracking information after I got in touch and asked for it. Seems a shame that this takes out the enthusiasm for ordering more from Justmylook. Maybe we will, maybe we won't?
Helpful Report
Posted 1 year ago
When got my products they leaked everywhere only got half a bottle so wasn't happy about it but overall whatever I had left to use i liked the products.
Helpful Report
Posted 1 year ago
Loved the products which I've bought many times. Sadly this time one bottle arrived cracked and leaking. Emailed you but nothing. Very little protection in packaging.
Helpful Report
Posted 1 year ago
Would of been 5 star if not for how long it took to get here
Helpful Report
Posted 1 year ago
I've been buying Tigi products from this website for many years and have passed it onto family and friends. After my latest order I found Tigi products in Waitrose for half the price of this website. Its good if you need a specific product but prices have increased a lot
Helpful Report
Posted 1 year ago
Good prices , but my heat Protector spray was open and had leaked out, so was half Full and everything else was also wet.
Helpful Report
Posted 1 year ago
The bottles arrived but were open so half the product had leaked everywhere
Helpful Report
Posted 1 year ago
Wring item was sent with my order, constantly tried phoning customer service and in the end gave up and had to send email. Did get the right item eventually after sending image of wrong item then having to rewrap and take to post office, have a busy work schedule so could of done without having to do all this. I know mistakes can happen but unable to get through to customer services is a joke. Doubtful if I'll shop her again
Helpful Report
Posted 1 year ago
Product arrived quickly but as usual the tops were smashed, emailed Just my look but no reply
Helpful Report
Posted 1 year ago
Product was great but paid for 48 hours delivery and it took over a week to arrive
Helpful Report
Posted 1 year ago
Glaze hair toner , made hair dull and lifeless looking , disappointed ☹️
Helpful Report
Posted 1 year ago
I love my new hair dryer but I’m still waiting for you to confirm my registration for the warranty.
Helpful Report
Posted 1 year ago
It just took a little long to arrive, we thought it was 48hrs tracked but the product was fine! Took just over a week to get here!
Helpful Report
Posted 1 year ago
Really pleased with my products but massively disappointed with the long delivery time. I placed an order with a similar UK based company the same day, which arrived within three days.
Helpful Report
Posted 1 year ago
Haven’t used it yet need it for hairdressing apprenticeship good for the price is light weight
Helpful Report
Posted 1 year ago
I ordered my items as you were offering a free gift, I never received the gift and when I asked why,was told it was nice longer available which I feel is not acceptable. The item's I bought are not cheap and feel something else could have been sent. Been given a discount voucher which I probably won't use
Helpful Report
Posted 1 year ago
Product is just as good as it’s always been but unfortunately I selected the wrong size as I wanted the larger 50 ml size. Prompt delivery!
Helpful Report
Posted 1 year ago
Justmylook is rated 4.6 based on 95,575 reviews