Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 105,183 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 105,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 24th August 2026

Aleksandras Mirosnicenko

2656

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cheap prices, fast delivery, what else could you ask for”

Helpful Report

Posted 1 week ago

“Excellent”

Helpful Report

Posted 1 week ago

“Items arrived quickly. Free postage was a plus.”

Helpful Report

Posted 1 week ago

“Bought Clinique Dramatically Different moisturizing lotion for my mum, first time used Justmylook but they had a fab offer on a larger bottle at the time compared to other sites who were charging more for the smaller size. Delivery was prompt and packing was well wrapped but the bottle did not come in a Clinique Box but due to package arrived in perfect condition and mum very pleased with her purchase. Would use Justmylook again.”

Helpful Report

Posted 1 week ago

“Customer service was ok. Delivery was super fast but very disappointed with my order smelt nothing like an original item that I had purchased elsewhere before,would never use them again stick to my usual place where I normally purchase from at least I know what I'm getting”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can confirm that all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 1 week ago

“Order to delivery very good . Item on delivery was damaged , requested an exchange 9 days ago and still waiting , customer service ok with how to return item up no update when I will expect my order.”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has issued a replacement for the damaged item. Justmylook x

Posted 1 week ago

“All went to plan and received my purchase in good time at a fair price, thank you.”

Helpful Report

Posted 1 week ago

“Simple to use, great prices, well packed and received in good time! I would use again!!”

Helpful Report

Posted 1 week ago

“My friends hair looked really shiny so I asked what products she was using. She told me she was using Wella Nutri Enrich shampoo and conditioner. I bought it 2 weeks ago and I'm so happy with it. My hair is already so soft and shiny. The bottles are huge too so will last me ages. This is my new favourite hair product”

Helpful Report

Posted 1 week ago

“Great price for my product”

Helpful Report

Posted 1 week ago

“Great product delivered promptly and with a great price !!!!”

Helpful Report

Posted 1 week ago

“I purchased the Revlon One-Step Volumiser Plus. I used it twice. It was awful. My hair lacked volume, it was not smooth and was fly away. Unlike other similar products that I have used. I immediately contacted the escalation team at Justmylook suggesting my purchase is faulty. I was informed that since I had opened and used the product there was nothing that they could do. Overall very disappointing.”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 week ago

“1 of the 2 bottle lids weren’t on tight enough and I lost lots of shampoo spillage all over the bubble wrap”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. Please can you email customerservices@justmylook.com and we will work to resolve this for you. Justmylook x

Posted 1 week ago

“Great price for body spray and my daughter loves it.”

Helpful Report

Posted 1 week ago

“Happy with the products”

Helpful Report

Posted 1 week ago

“Excellent. Bought a few items recently, all good, no issues, quick delivery. Will be using again. Highly recommend.”

Helpful Report

Posted 1 week ago

“Great service punctual delivery and easy to order on the app would definitely use this company again great experience”

Helpful Report

Posted 1 week ago

“Great customer service, prompt delivery and unbeatable prices”

Helpful Report

Posted 1 week ago

“Great service”

Helpful Report

Posted 1 week ago

“Really like the service they gave me.”

Helpful Report

Posted 1 week ago

Justmylook is rated 4.6 based on 105,183 reviews