Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,053 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,053 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 24th June 2026

2437

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for dpd for store collection. No email from store or dpd ,instead dpd returned my parcel because couldn't deliver to store.”

Helpful Report

Posted 1 week ago

Hello, Thanks for your review. We can see our customer care team has issued a refund. Justmylook x

Posted 3 days ago

“Had a very terrible experience with their customer service and still didn’t receive my order in over 3 weeks as they sent to my old address. When I realized and contacted customer service all they could say is they can’t offer any help which is very bad compared to other sites and shops where we are always assisted till we customers are happy.”

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Posted 1 week ago

Hello, Thanks for your review. Apologies, due to recent policy changes, we are unable to amend delivery addresses. Justmylook x

Posted 3 days ago

“Received my cream the next day, properly wrapped. Had read some negative reviews about fake products, but checked mine out with the batch code and definitely not fake. So much cheaper than anywhere else. Out of 36 months to expiry, my batch code advised 19 months left. This is no problem for me as I will use the jar of moisturiser up within 6 months, so this has worked well for me without forking out an over-inflated price on other websites! Have used Clinique moisturiser for many years and this is not a fake product. I would definitely recommend this company!”

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Posted 1 week ago

“Delivery was excellent; on time, and product was not disappointing.”

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Posted 1 week ago

“Excellent service ordered on Friday night received delivery Sunday afternoon. All deodorant and aftershave was as stated”

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Posted 1 week ago

“Brilliant website lots of products i have bought, it has clearpay so can buy quite a bit and pay per week.”

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Posted 1 week ago

“Bought a gift for my husband.They delivered on time.”

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Posted 1 week ago

“Excellent 👌 x”

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Posted 1 week ago

“Excellent smell. Not really long lasting but it does the job.”

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Posted 1 week ago

“Very happy with everything I bought since Great delivery”

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Posted 1 week ago

“Recently bought some hair products and could not believe how quick the delivery was, used this company a few times and never had an issue. Products as described and delivery quick. Highly recommend.”

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Posted 1 week ago

“Fast delivery, very good communication. Excellent value for money, much cheaper than from the main retailers”

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Posted 1 week ago

“Amazing prices, amazing products ans fast delivery, awesome x”

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Posted 1 week ago

“Good prices. Always arrive well packed and in a reasonable timescale. My first stop when looking for cosmetics.”

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Posted 1 week ago

“It's a very pleasant experience to shop on Just my look website which is easy to navigate, and often there are promotions too. Please would you consider selling CO2 lift masks?”

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Posted 1 week ago

“Great company always send on time. Good prices.”

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Posted 1 week ago

“Great prices . Took a while to be dispatched”

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Posted 1 week ago

“Very quick delivery and brilliant product...”

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Posted 1 week ago

“Happy with the item I bought, thank you!”

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Posted 1 week ago

“Great choice and great prices. Delivered fairly quickly too.”

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Posted 1 week ago

Justmylook is rated 4.6 based on 104,053 reviews