Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,081 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

Hope Manhando

2440

Anonymous

Anonymous // 01/01/2019

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“Great products, quick delivery, would recommend”

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Posted 3 weeks ago

“Good value, quick delivery”

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Posted 3 weeks ago

“Great experience”

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Posted 3 weeks ago

“Horrible customer service”

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Posted 3 weeks ago

Hello, Thanks for your review. Apologies, due to recent policy changes, we are unable to amend delivery addresses. Justmylook x

Posted 3 weeks ago

“All products good quality I nice”

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Posted 3 weeks ago

“Delivery stated 48 hours Royal Mail, the parcel took 5 days , when I queried it I was told that’s it from Royal Mail , it shouldn’t be advertised as 48 hours or should be made clearer this is just an estimate. I wouldn’t have ordered from you if I had known .”

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Posted 3 weeks ago

“Perfect!!🥰😍”

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Posted 3 weeks ago

“They had just what I needed, I ordered easily and got them swiftly in the post. Great experience! Thank you!”

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Posted 3 weeks ago

“Easy to navigate, lots of choice at great prices and arrived well packaged and in quick time. I could go on but what else do you need to know?”

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Posted 3 weeks ago

“I am satisfied with the cosmetics and perfumes from Justmylook, I recommend it 🥰❤️”

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Posted 3 weeks ago

“Fast delivery and great product.”

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Posted 3 weeks ago

“Wrong item sent twice. Would not use again. Long wait for refund”

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Posted 3 weeks ago

Hello, Thanks for your review. We can see our customer care team has issued a full refund. Justmylook x

Posted 3 weeks ago

“Good service, received my order within a week, recommending.”

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Posted 3 weeks ago

“My parcel was returned a week ago and update about a refund.”

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Posted 3 weeks ago

Hello, Thanks for your review. We can confirm your order is being returned due to refusal. Apologies we have not yet received this. Once your parcel is delivered back to us the tracking history should update to Delivered by Cleckheaton DO. Justmylook x

Posted 3 weeks ago

“Excellent products, brilliant prices and quick delivery.”

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Posted 3 weeks ago

“Great experience. Massive choice of men’s fragrances and super competitive prices! Delivery was quick and items were packed securely. Would have no hesitation in recommending them! Many thanks”

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Posted 3 weeks ago

“Brilliant site, great range, great value and great customer service.”

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Posted 3 weeks ago

“Love Justmylook - huge selection of products at competitive prices and continuous stream of offers. Fast delivery too.”

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Posted 3 weeks ago

“Have used this site several times now. An amazing range of products and always good value.”

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Posted 3 weeks ago

“Very fast delivery great value”

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Posted 3 weeks ago

Justmylook is rated 4.6 based on 104,081 reviews