Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 102,615 Reviews

90 %

of reviewers recommend Justmylook

4.6

Based on 102,615 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Collected By Reviews.io

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 12th April 2026

2276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks as described woukd buy again !”

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Posted 3 weeks ago

“Speedy service and reasonable price.”

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Posted 3 weeks ago

“Easy to order and quick delivery very happy brought for my daughter for birthday .”

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Posted 3 weeks ago

“Received wrong item. Was supposed to be a gift so I ended up not even being able to deliver it on the day I needed to as JML decided they could only send out the correct product after I'd returned what they incorrectly sent me. Didn't even receive any compensation for this. Disgraceful experience”

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Posted 3 weeks ago

“The Jean Paul Gaultier Le Male Parfum 200ml was fake. Be very aware as when I informed Justmylook they didn’t acknowledge that fact and would not refund me as the item had been opened!”

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Posted 3 weeks ago

“Amazing smell ,lasts all day and prompt delivery !”

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Posted 3 weeks ago

“Great price and great product. 100% genuine”

Justmylook 5 star review on 20th March 2026

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Posted 3 weeks ago

“I’m yet to use the products, but will definitely come back to leave another review when I start to use them.”

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Posted 3 weeks ago

“Excellent service from start to finish I would highly recommend. Great price compared to other companies.”

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Posted 3 weeks ago

“I bought a hair styler thinking it was a hot brush. Upon receiving it, I found it was noisy so returned it at my cost. The refund was refused because ' hygiene sealed cable twist tie was resealed' so according to them I had used the styler. I have never known a cable twist to be sealed and neither has the manufacturer. However they will not refund my money. Do not do business with them unless you are sure you will keep the product”

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Posted 3 weeks ago

“Great website and app. Great value products and wide variety of brands. Easy to use and prompt delivery.”

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Posted 3 weeks ago

“Never received my order. Lost my parcel sadly”

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Posted 3 weeks ago

“Great price and quick delivery. Will certainly buy from Justmylook again.”

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Posted 3 weeks ago

“I ordered 3 items, only 2 were in the box. The box was not big enough to accommodate the missing item - a point I made clear but was completely ignored. It appears Just My Look wont accept they ever make mistakes - have a read of other negative comments What followed was appaling customer support and care - I wasted countless hours trying to resolve. In the end I had to escalate to my credit card company to resolve. My advice to anyone buying from them is to video opening the box - in my case I wont ever be buying from them again, no matter how good a price it may appear to be. It was a dreadful experience”

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Posted 3 weeks ago

“I am very disappointed I did not receive my parcel or a refund. They were unable to resolve the issue.”

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Posted 3 weeks ago

“Prompt delivery and an excellent product”

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Posted 3 weeks ago

“Absolutely love JUSTMYLOOK! Usually has my items in stock, if you don't I can get them soon. Great prices which I love, have to watch those pennies!! Items always come well packed and normally arrives in a few days (using standard delivery). I would highly recommend and have done so.”

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Posted 3 weeks ago

“Fantastic service, prices are very competitive quick delivery”

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Posted 3 weeks ago

“Excellent service will certainly buy from this company again Thank you !”

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Posted 3 weeks ago

“Very happy ordering fromthis company. Good web-site and excellent prices. Would not hesitate to recommend”

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Posted 3 weeks ago

Justmylook is rated 4.6 based on 102,615 reviews