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Justmylook Reviews

4.6 Rating 102,607 Reviews
90 %
of reviewers recommend Justmylook
4.6
Based on 102,607 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Collected By Reviews.io
Read Justmylook Reviews

About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

Visit Website

Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 12th April 2026
James Harris
Justmylook 5 star review on 12th April 2026
Ieuan Snell
Justmylook 5 star review on 12th April 2026
Ieuan Snell
Justmylook 5 star review on 12th April 2026
Amanda Cartwright
Justmylook 5 star review on 12th April 2026
Amanda Cartwright
Justmylook 5 star review on 5th April 2026
Michael Eaton
Justmylook 5 star review on 30th March 2026
Oghenemaro Ogidi
2276
Anonymous
Anonymous  // 01/01/2019
Love love love justmylook the website is so easy to navigate but the choices are difficult as I want so much, the prices are so good and free delivery if you spend over a certain amount so easy
Helpful Report
Posted 3 weeks ago
Got my items well on time, I think I expected different sized produce but everything was great thank you
Helpful Report
Posted 3 weeks ago
Only found Justmylook recently and this was my second purchase. As with the first, the order acknowledgment and processing was efficient and timely. Item arrived in excellent packaging and in good time, with tracking updates throughout. Pricing was good and product range is impressive. Very good experience.
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Posted 3 weeks ago
Excellent service. Good website quick delivery competitive price
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Posted 3 weeks ago
Fantastic company. Very good prices and free delivery in super QuickTime.
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Posted 3 weeks ago
Very good prices on the sun creams and promo delivery. Would highly recommend
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Posted 3 weeks ago
Very efficient arrive on time thank you I will definitely shop with you again
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Posted 3 weeks ago
Excellent product, excellent servic
Helpful Report
Posted 3 weeks ago
Ordered a perfume and nail polish, which was supposedly delivered by royal mail, this wasn't delivered to allocated post office but dumped outside only for it to be stolen/lost, while I appreciate it isn't your companies fault that royal mail are useless, actually getting through to someone for help near impossible, just automated responses, this isn't good enough as this was a present, and has been ongoing now for well over a week and no response from yourselves what is being done about this. Very disappointed and would be reluctant to use you again
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Posted 3 weeks ago
Great service fast delivery
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Posted 3 weeks ago
First order for a Mother’s Day gift, incorrect items delivered and I had to send back the parcel for them to resend the correct items.. told them it was a present and there was no empathy and that they would resend once they receive their items back which was no fault of mine. Took a week to back which was too late anyway, but it will be first and last order with this company.
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Posted 3 weeks ago
Great products at great prices. My fragrance came well packaged and the delivery was quick.
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Posted 3 weeks ago
Thanks as described woukd buy again !
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Posted 3 weeks ago
Speedy service and reasonable price.
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Posted 3 weeks ago
Easy to order and quick delivery very happy brought for my daughter for birthday .
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Posted 3 weeks ago
Received wrong item. Was supposed to be a gift so I ended up not even being able to deliver it on the day I needed to as JML decided they could only send out the correct product after I'd returned what they incorrectly sent me. Didn't even receive any compensation for this. Disgraceful experience
Helpful Report
Posted 3 weeks ago
The Jean Paul Gaultier Le Male Parfum 200ml was fake. Be very aware as when I informed Justmylook they didn’t acknowledge that fact and would not refund me as the item had been opened!
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Posted 3 weeks ago
Amazing smell ,lasts all day and prompt delivery !
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Posted 3 weeks ago
Great price and great product. 100% genuine
Justmylook 5 star review on 20th March 2026
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Posted 3 weeks ago
I’m yet to use the products, but will definitely come back to leave another review when I start to use them.
Helpful Report
Posted 3 weeks ago
Justmylook is rated 4.6 based on 102,607 reviews