Justmylook Reviews

Name: Justmylook
Address: Rawfolds One, Rawfolds Way, Cleckheaton, United Kingdom
Rating: 4.57

4.6 Rating 104,074 Reviews

89 %

of reviewers recommend Justmylook

4.6

Based on 104,074 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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About Justmylook:

Justmylook - free delivery on your favourite beauty essentials

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Email:

customerservices@justmylook.com

Location:

Rawfolds One,
Rawfolds Way,
Cleckheaton
United Kingdom
BD19 5LJ

Justmylook 5 star review on 28th June 2026

Anonymous

Justmylook 5 star review on 14th June 2026

Nicole Henderson

Hope Manhando

2440

Anonymous

Anonymous // 01/01/2019

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“All arrived safely and no problems”

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Posted 3 weeks ago

“Easy to purchase. Customer service very helpful.”

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Posted 3 weeks ago

“Arrived promptly ,well packaged ,excellent price .Delighted with purchase”

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Posted 3 weeks ago

“Brilliant products at great prices”

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Posted 3 weeks ago

“Really like justmylook as they have products at amazing prices. The only major thing is the delivery for ROI is very long. I personally waited a week and 2 days to get the package I paid a lot of money for. This would put me off ordering as the wait time is too long. The packaging was ok but there could have been more bubble wrap as the product were slightly damaged.”

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Posted 3 weeks ago

“Quick delivery and great product”

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Posted 3 weeks ago

“Sent a non authentic item. Terrible customer service. Stay far far away. Scam”

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Posted 3 weeks ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 2 weeks ago

“Never received my order this company is scam do not buy anything from them”

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Posted 3 weeks ago

Hello, Thanks for your review. We can see your order has been delivered to your preauthorised safe place. Justmylook x

Posted 2 weeks ago

“I’d never buy from you again Poor imagery left me with wrong product and NO exchange Very disappointed”

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Posted 3 weeks ago

Hello, Thanks for your review. Images on our website are for illustrative purposes only and may vary depending on packaging updates with the manufacturer. Justmylook x

Posted 2 weeks ago

“Excellent service”

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Posted 3 weeks ago

“Mont Blanc Legend EDP. Honestly very disappointed as I have been wearing this fragrance before but it doesn’t stay for long just for 1 hr or so. It suppose to be stronger that EDT version. It’s to be fake. I still have not opened Burberry Touch yet”

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Posted 3 weeks ago

Hello, Thanks for your review. We can confirm all items are genuine as labelled and dispatched in the condition as provided by the manufacturer. Justmylook x

Posted 2 weeks ago

“The order arrived well wrapped and in a dhort amount of time. The packages were intact and were as ordered. I will definitely order from this firm again.”

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Posted 3 weeks ago

“Awful, lost parcel, still not received products. Ignored on WhatsApp for help, then told wrong info. Once this is sorted I will not use this online shop again.”

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Posted 3 weeks ago

Hello, Thanks for your review. We can see our customer care team has raised an investigation with the courier. Justmylook x

Posted 2 weeks ago

“Great products, quick delivery, would recommend”

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Posted 3 weeks ago

“Good value, quick delivery”

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Posted 3 weeks ago

“Great experience”

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Posted 3 weeks ago

“Horrible customer service”

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Posted 3 weeks ago

Hello, Thanks for your review. Apologies, due to recent policy changes, we are unable to amend delivery addresses. Justmylook x

Posted 2 weeks ago

“All products good quality I nice”

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Posted 3 weeks ago

“Delivery stated 48 hours Royal Mail, the parcel took 5 days , when I queried it I was told that’s it from Royal Mail , it shouldn’t be advertised as 48 hours or should be made clearer this is just an estimate. I wouldn’t have ordered from you if I had known .”

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Posted 3 weeks ago

“Perfect!!🥰😍”

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Posted 3 weeks ago

Justmylook is rated 4.6 based on 104,074 reviews